Veronica Garcia: Thank you. It's it's a pleasure to be here. Thank you for welcoming me. I love the intro.
Jessy James: Fantastic. I'm curious, who's someone from your early life or even an early experience that shaped the leader that you are today?
Veronica Garcia: You know, I would have to say it it it was honestly, you know, my parents. I was raised by two immigrant parents who came to the United States, you know, United States chasing the American dream. honestly they taught me that success isn't something that's given i it's it's earned through sacrifice, resilience and hard work. growing up, you know, watching them overcome various obstacles. language barriers and just a whole host of things. But one of the things that, you know, they never lost sight of was just creating a better future for, you know, the family. I would say that those are the experiences that, you know, shaped who I am and how I lead today. You know, they instilled humil humility, gratitude, and a deep respect for people. and and and and their journeys. so as a human resource leader, I would say that you know, that empathy, the the the empathy that that just it's I've never lost sight of that. And I would say that they're the individuals that influenced, you know, influenced that in me at a very early age too.
Jessy James: Yeah. And I'm curious, how did these experiences and your parents, you know, how did all of that inform the leader that you are today?
Veronica Garcia: I would say that it it really has shaped me in the sense of you know to constantly do better and not just for myself but for those around me. You know, I've always have led with a very s supportive you know what is it that you're trying to accomplish even people that I bring on onto my team, it's like, hey, we may not, you know, I I don't expect this to be the end all be all of your career. Whatever trajectory you're on, let let if I can help propel you there, let me help. and we'll do we'll make do with our the time that we have together. We'll make the best of it, right? you know, because I I encourage and would love everybody to see meet their full, you know, potential, whatever that may be, right? And and things change. people's trajectories change for a whole various reasons. But if we cross paths, I wanna be able to if there's a way that I can help and influence that a little bit, then you know, I I I you know, and if they la allow me, you know, I'm gonna take that opportunity.
Jessy James: So Veronica, what does true leadership mean to you?
Veronica Garcia: I would say the true leadership to me would be It's about stewardship. It's about leaving people and an organization better than you found them, right? You may have a title, a title might be given to you, but trust isn't, right? Trust is something that is earned and built through consistency, integrity, transparency, and the willingness to make you know, difficult decisions while treating people with dignity. I would say that that that's what You know, true leadership means to be.
Jessy James: You got it. And what difference does that make to you? Like why does it matter to you?
Veronica Garcia: would say it's just part of my, you know, a moral compass that I just, you know, possess within me. You know, I always try to do the right thing even when nobody is, you know, looking. it's kind of just a code I I live by, you know, for my for myself. Veronica
Jessy James: Can you share a time when you realized that your way of leading or living no longer met the demands of your work in life and growth was needed?
Veronica Garcia: Yeah, it was honestly I I can't remember but quite some time ago. I had just finished a police academy training, got all the credentials, everything I needed to I s I sponsored myself to get, you know, and accomplished that. But there was just this barrier I couldn't, you know, get through and that career wasn't really something that I guess was in the cards for me. so at that time I really just kind of sat with myself and really kind of the soul searching moment of like what is it that I, you know, want to to do that's gonna be a career that'll take me, you know, till retirement that I can really see myself doing. and in thinking back to when, you know, you know, earlier in the story I shared with you about, you know, my parents, I just thought about I I wanted to help people. and so this, you know, HR kind of was just something that I ended up kind of gravitating towards. you know, when I heard my, you know, parents and sit around the table talking to their, you know, family members about some of the things that they've, you know, had challenges with in an organization, it it sounded, you know, from what I know now, it it was just communication that was, you know, a gap. so back then it was just me wanting to help and if there's a way that you know, again, maybe the language wasn't necessarily a barrier for individuals, but just explaining it and helping somebody through you know, a family situation where maybe FMLA is all s all they need or a specific accommodation 'cause they may have like I I don't know, asthma or something, right? And we need to just do letting employees know that they have options and there's something there. it just it it's something that I've, you know, thought about and kinda how I ended up in in HR and have continued my career and growth in the in the HR world. Veronica
Jessy James: Thinking about your journey over the past few years, what's been the most valuable investment that you've made in yourself and in you know, and for your own growth?
Veronica Garcia: I would say it's kind of the cus some of the customary ones, right? Which is, you know, coaching, seminars, webinars, you know, things of that nature. But I think the ones that aren't necessarily more common, I would say is the i experiences that I've had. So for example, I had a previous mentor who well sorry, she was my my previous CEO who really I I think is the reason I'm in my, you know, position now. Just, you know, she she spent time with me kind of, you know, helping me grow and understand. I think really how to just become, you know, a leader. one of the things that I remember that she did with me was if there was errors or things that came up, just, you know, she always encouraged me to bring them forth to try to do my best. But if something happened that I would be able to, you know, we can always fix it, right? Just, you know, not not hide from it. you know, not try to put it on the back burner. But so that encouraged me to, you know, not have to again hide things from her. And I didn't have that fear that I was gonna get, you know, written up or fired for making a mistake. It so and and honestly those mistakes that, you know, may have happened earlier on is what helped me learn and grow in the, you know, HR world. Because there's just so much, you know, that you have to take on, you know, from the legal compliance to the employee compliance to you. So so again, there's a gamut of things that so so there's a lot of things that can go wrong, but having the ability to to talk through them with the the leader was again it just gave me a little bit of peace of mind. and I and and I I still honestly in my current staff, that's one of the things I encourage of them. It's like, hey, let's, you know, I don't expect you to be robotic. You are a human being and things can go wrong, will go wrong. But when they do, make me a partner and let's try to figure out a way to resolve it. You know, and I I never wanna have staff feel fearful that because an error was committed that it it's gonna lead to you know, I don't know, a a write up or termination and and sometimes employees do think that, you know, and I think as leaders we need to really encourage openness and transparency and not lead with fear.
Jessy James: What's your vision for your leadership, for your legacy or the impact that you want to have in the years ahead?
Veronica Garcia: you know, I I just if there's any part or if I'm able to touch, you know, whether it be somebody that I I meet at a mixer or just in my day to day and I'm able to share some, you know, wisdom or some mistakes that I have, you know, already made and it prevents them from, you know, going down that path, that'd be a win, you know. I you know I I really am a positive person and I, you know, love when people achieve or are trying to achieve, you know, their best and reach places that they never thought that they could. to be quite honest, growing up I never thought that I would be chief human resource officer, right? I'm beyond, you know, grateful and humble to have had all the experiences that I I have had. and also the the work ethic that I was instilled by my parents, you know, I I I feel has a a lot of that to contribute. I've, you know, always strive to learn, and, you know, just just pushed and yeah, to where to where I am today. So I'm I'm, you know, very grateful to have to be in this journey and as there's still more for me too. to you know, embark on.
Jessy James: And Veronica, what are the ways that you feel you need to still grow personally, right? to sort of develop, to realize that vision?
Veronica Garcia: Yeah, so so there are a lot of ways. I mean, you know, talk about AI. That that's one way, right? Like how does AI, you know, help or can help organizations, let alone, you know, HR department and people where you're not crossing the line of, you know, the you know, the the do do's and don'ts. in addition to the culture, you know, our employee based culture is changing too. So there's a lot for me to learn to help our leaders adapt to that. and then you have the external world. You know, there's hi things happening externally in the world that sometimes do, you know, come into the organization or the so so there's a lot of different things that I need to stay on top of things so I'm able to best advise executives and stay at the forefront of just everything going on to see how we can better support our our staff. Yeah.
Jessy James: And you know, beneath all of these responsibilities that you, you know, you want to execute is is leadership, right? So I'm also curious, as you think about all of these responsibilities, from a leadership perspective, where do you feel you need to continue to grow to be more effective or to realise that vision?
Veronica Garcia: Say I would need to grow you know, professionally but also personally, you know. I've I've you know I'm not ashamed to say that I've been doing therapy for quite some time, couple years now, and I really thought that that was going to be a go in, get myself fixed, and come out. I was so wrong to have that mentality. you know, I I think that lear you know, growing personally in myself and learning more about myself has also contributed to a just a different perspective and outlook that I have. it's taught me, you know, to have greater EQ, to be really able to sit with my thoughts and really think through where are these coming from to also not interject my own personal thoughts, feelings, or opinions to not blur those lines when it comes to operational decisions, right? And not only has it taught me that, but it also has taught me to see that in individuals where, hey, you may need to take a step back here. I don't think it means this, right? to where they're not necessarily able to see it in themselves, right? by no means of you know, am I trying to, you know, counsel anybody, but it's just more of additional tools that I have been provided by this journey, you know, of of tak you know of growing and self growth and is so so I think those are the the ways that I need to continue growing is a little you know, some professionally which that kind of just happens and then of course in my personal, you know, to to acquire more tool tools underneath my belt.
Jessy James: Veronica, where do you feel most tested right now? What like what challenges are stretching you the most, both in leadership and in life?
Veronica Garcia: think we're you know I would probably say so currently work for a nonprofit and a lot of times in the nonprofit space we're having to deal do more with less. Our current administration doesn't make that any easier. so there's you know programs that are getting cut and funding is being you know reduced. So really where I'm feeling challenged and a little bit stretched is trying to figure out a way to still retain our employees with like less funding and working with, you know, let's say the the leadership in those areas to try to figure out, you know, ways of of doing so. So I would say in the moment that those are the some of the real, you know, challenges 'cause at the end of the day, you know, you don't really wanna a f you know, We I do know very well what a layoff, you know, means and affecting somebody's livelihood and you know, turning their world upside down is not necessarily something that, you know, we want to do. So, it's very important that for for me that we try to f you know, look at all resources and every means that we can before we we go down that route.
Jessy James: And where do you feel you need to grow and develop most in order to meet some of these challenges?
Veronica Garcia: think for me it's in the in the space of of the climate it seems to be very political and I've not really embedded myself so much in that world where I think I need to get you know brush up myself more in like what you know, if this person is voted in, like what that really means for us and where their position is to better maybe understand like our future and where that lies and what we do as an organization. because ultimately that's gonna, you know, trickle down to to staff. You know, our staff, you know, does this but it's based off of this funding. So in my particular world, that's where I think I need to, you know, learn more just about the the different laws that may be out there and assembly bills that may be coming down the pipeline and what those potentially what impact those could potentially have you know, for our our district that we're in.
Jessy James: And there, you know, are there aspects that you need to kind of let go or outgrow in order to kind of pursue these pursue these challenges and meet this meet these challenges?
Veronica Garcia: probably just be more of my mentality, right? It's like I I don't wanna take what I think I know. I really just wanna have the information in front of me for face veil. So it might just be myself and adjusting my thought process to be able to take in you know, new information and then thread it together to best help and support our, you know, our company and the, you know, the growth of our organization.
Jessy James: From your perspective, what's separating leaders who are truly thriving right now from those who are struggling to adapt?
Veronica Garcia: So the only thing I can, you know, say to that is I I've have encountered very you know various leaders throughout my, you know, career and you know, one of the things that I think that is hard for for them, you know, from what I saw, is I think the the EQ piece. You know, a lot of times they're making emotional decisions that aren't necessarily based on company policy or consistency, right? I think it's just an emotionally based you know, they they might be under stress and they act differently with different people at different times. So I would say EQ is is that. again and and I know I've I've had to do those checks and balances or I've learned how to do that through the therapy, but not everybody, you know, goes that route. So I would say that that that is, you know, one piece that I think helped could help those that may struggle w with the ones that don't, because for the most part people will possess technical skills. but the people component, the soft skills that sometimes leaders really need to hone in on are sometimes like secondary, right? so I think that that's a a big you know something to consider.
Jessy James: Veronica, so this last question is more of an invitation. You have the time and space here to offer to our listeners whatever it is that is top of the mind and heart for you. Anything at all, take your time. The floor is yours.
Veronica Garcia: So you know, this is where I'd probably just, you know, share never let where you started define where you can go. my parents came to, you know, earlier on I had mentioned about my parents coming into this country with this, you know, hopes and determinations and beliefs of hard work, to where they can create opportunity. you know, because of that sacrifice that I saw in them, I've had the privilege to build a career I never imagined. every setback has taught me something and every challenge, you know, has made me, you know, stronger. you know, so I would just say keep learning, stay humble. don't wait until you feel completely ready before you pursue a goal. You know, growth happens when you're willing to step out of your comfort zone and space. so th yeah, that's what I would wanna share. Beautiful.
Jessy James: Yeah, that's beautiful. I I I so appreciate the wisdom that you and your experiences that you shared with me today. I've gotten so much out of this conversation. I had goosebumps, I had, you know, tears. it's it's just beautiful. So thank you so much. And I'm sure whoever's listening will benefit equally from what you shared today. Thank you so much. Thank you for coming on the True English pod.
Veronica Garcia: All right, thank you.
Jessy James: Thank you.