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First responder work does not stay at the station, the hospital, or the dispatch center. It comes home. In this first part of a two-part conversation, trauma therapist and doctoral candidate Parul Shah joins The Other Side of the Call to talk about the often-unseen impact of first responder work on families. Parul brings more than two decades of experience in mental health, including work in child protection and trauma-informed psychotherapy. She also brings lived experience as the spouse of a police officer and member of a first responder family for more than twenty-four years. Together we explore: • How […]
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First responder work does not stay at the station, the hall, the hospital, the prison, or the dispatch centre. It comes home. In Part Two of this conversation, psychotherapist and doctoral candidate Parul Shah returns to explore what happens when the pressure inside first responder families becomes…
In recognition of National Public Safety Telecommunicators Week, this special roundtable brings together dispatchers from police, fire, and paramedic services across Canada and the United States. With decades of combined experience, this conversation breaks down what 911 dispatch actually is, what …
In part two of this National Public Safety Telecommunicators Week roundtable, the conversation shifts from what dispatch is to what it can do to the people doing it. Featuring dispatchers from police, fire, and paramedic services across Canada and the United States, this episode explores the cumula…
Where do first responders actually go for support when they’re not ready, or not willing, to sit across from a therapist? In this resource-focused episode, we sit down with Dr. Heather Hadjistavropoulos, Executive Director of PSPNet, to explore a different approach to mental health care for public …
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