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Many Lean and continuous improvement programs struggle—not because the tools are wrong, but because organizations overlook the foundation: developing capable people.
In this conversation, Abdulrahman Yossri shares lessons from nearly two decades of manufacturing leadership across consumer goods, chemicals, aluminum, and industrial operations.
Together with Ed Pound, they discuss why capability building is the key to sustainable operational excellence, how leaders can align teams around shared goals, and why companies should think of themselves as training academies.
Key Discussion Points
- 02:10 The common challenge across manufacturing
- 07:15 Why problems are opportunities for improvement
- 08:10 Lessons from becoming a plant manager
- 13:00 Why capability building comes before Lean
- 16:35 The four levels of workforce development
- 23:00 Solving the skilled labor challenge
- 28:20 Connecting education to industry
- 31:00 Using AI without losing expertise
- 38:00 Final thoughts
If this conversation gave you a new perspective on leadership and operational excellence:
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