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Most leaders are still trying to fit everyone into a single management style: but fairness isn't about treating everyone the same. It’s about meeting people where they are for real impact. Gig workers value autonomy and clear feedback, while full-timers need growth and belonging.
Success starts with differentiated communication, trauma-informed flexibility, and recognition that looks different for each group. Smart technology bridges the gap and makes inclusion seamless.
Ready to manage the shift to a blended workforce with confidence and compassion? James welcomes psychotherapist Roxanne Derhodge to talk it out!
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جستجوی اپیزودهای گذشته
اپیزودهای قبلی The Customer-Driven Leader with Dr. James Killian را جستجو کن.
قسمت های دیگر در این پادکست
Tamar Cohen is a workplace and employee experience strategist with over two decades of global leadership in employee engagement, customer experience, and organizational transformation. As Founder of HaloEffect, she helps mid-sized and enterprise organizations connect workforce and workplace insight…
On this episode, our guest is Ken Powell. Ken Powell is the Chief Revenue Officer at K1x, a FinTech leader in AI-powered automation for alternative investment data. A seasoned global operator, he’s been a PE operating partner and held multiple CRO, CMO, and strategy roles across Fortune 200 firms, …
James welcomes XM Global Collaborative Founder Dr. Tom DeWitt. In this episode we discuss the globalization of experience management, challenges and solutions with a cultural twist!
In this episode of the Customer-Driven Leader, James welcomes industry veteran Erik Vogel, Founder of VistaXM. Erik and James will discuss the current state of XM, industry challenges, and why technology (albeit critical) is only part of delivering a solid XM program. Erik will share his expertise …
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