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Constantin Diez, Senior Software Engineer, and James Peacock, Head of Product, explain why documented processes so rarely match how work gets done on the ground, and how Stevie — Complexio's enterprise assistant — closes that gap by making sense of a company's unstructured communication, from emails to Teams messages, alongside its structured data. They walk through the "business activity model" underpinning Stevie, and why context brokerage is the real differentiator versus plugging Claude or ChatGPT directly into enterprise systems.
The conversation also covers data governance and access control, how Stevie surfaces patterns humans would otherwise miss, from recurring equipment failures to year-long legal cases, and real examples of how clients are using it — from Gantt charts built out of email threads to weekly reports that catch what teams leave unsaid. Constantin and James close with what's next: giving Stevie the ability to take action, not just surface insight.
A grounded look at what enterprise AI adoption requires — genuine operational understanding, before automation — and how Stevie is built to deliver it without months of consultants or configuration.
Complexio is the intelligence layer for Enterprise AI. It automatically builds a connected understanding of your business to automate workflows across people, processes and systems.
