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Hi, and welcome to Technically Creative's Week in Review, brought to you by Kubrick Labs, the AI and IT partner for creative companies.
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Every week, I spend about 20 minutes walking you through the most important news from the increasingly interdependent worlds of tech and creativity.
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First, I'll take you through the quick hits and then some of the bigger stuff.
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First, I'll take you through the quick hits
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And this week, things moved from a little weird to a little scary.
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America's biggest banks discovered AI agents wandering around inside their customers' accounts.
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And some of those agents had been phoning the bank's call centers.
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We've built the most advanced technology in human history, and it's sitting on hold with Wells Fargo.
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And then a flaw in 90% of websites was found with the help of AI, then leaked because somebody accidentally posted a video of it working.
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The NSA's official advice was to turn your website off entirely.
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Great.
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BBC made Blue Planet look worse on purpose so you'd believe the fish are real.
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And Elon Musk put a billion dollars into the company that owns HBO, which backed a documentary about Elon Musk.
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I don't think we should expect to see that documentary anytime soon.
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But as ever, this is now what passes for normal.
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So let's start with the news.
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We'll start with two quick updates on stories we've recently covered.
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Last week, we talked about Meta's new commercial terms, the one publishers say would let Meta crawl any business website connected to its products.
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This week, Meta put them on hold after a group representing more than 2,000 U.S. publishers wrote to Mark Zuckerberg demanding they be withdrawn.
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Probably nothing to do with us amplifying the story, but I'll take a little credit anyway.
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One detail worth keeping an eye on, though, after the first outcry, Meta took the word train out of the terms.
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Not the permission, the word.
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So this is more of a pause, not a backdown.
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And back on September 14th, when publicists won Pepsi and had to give up Coke's North American media, I said Omnicom would pretty much have to swoop in.
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On Thursday, Coke handed the North America business to Omnicom.
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The account is worth around three quarters of a billion dollars, and Omnicom had just lost Pepsi after about 25 years.
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So everybody just swapped dance partners.
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Nobody left the party.
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And I'm not going to take a victory lap here, but I just want you to know that the person you're getting your news from is right from time to time.
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So, let's see if I can be right again.
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So moving on to other news.
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Canva, the free-to-use web-based graphic design and visual communication platform that lets anyone create professional-looking digital and print media without needing formal design skills, yeah, they just launched Craft, its first image model built from scratch.
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What's interesting is what it learned from.
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Not photos scraped off the internet, but millions of human-designed templates from Canva's own library.
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Posters, menus, birthday cards, invitations, presumably every live-love-laugh image ever made.
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It debuted fourth on the design arena's leaderboard behind three open AI models, which is like coming fourth in a race where the top three were the same dude in different hats.
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So it's pretty good, this model, clearly.
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Cheaper versions are on the way called Craft Fast and Craft Ultra Fast, which kind of sound to me like settings on a hand dryer.
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Why did they build their own?
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Money.
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Every image that was made on someone else's model, Canva had to pay for.
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Now it owns it.
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And I think any creative software company of any size is going to end up in this exact same place.
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But I'd like Canva to answer one question out loud.
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Those templates were made by designers.
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Did those designers know they were teaching the machine that would eventually compete with them?
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This is one of the reasons you have to be incredibly careful whenever you're doing your work in a big SaaS company.
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They are treating your data like their own.
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And then the Bruno Mars song, Uptown Funk, may be the future of copyright law.
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Full disclosure on this one.
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Kubrick Labs is an anthropic partner and I'm an anthropic investor.
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But I'm also a fair use skeptic, so you let me know where I fall on the hypocrite spectrum.
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On Wednesday in San Jose, a judge spent a full day hearing whether training Claude on song lyrics is fair use.
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This is the case Universal Concord and ABKCO brought in 2023 over 499 songs.
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The original complaint name-checked Gimme Shelter, God Only Knows, and Uptown Funk.
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Anthropix says the training was transformative.
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The publishers say Claude now competes with songwriters and told the court it had received nearly 120,000 requests to write lyrics.
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According to Reuters, the judge spent much of the day on exactly one question.
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Does this hurt the market for the real thing?
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There's been no ruling yet.
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If the answer here is that a model trained on songs can stand in for songwriters, the fair use argument gets a lot harder to defend.
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So in a very real sense, the future of AI and copyrighted America is now resting on the shoulders of Bruno Mars?
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Keith Kupferschmid, the CEO of the Copyright Alliance, was on our podcast a few weeks ago, and he felt the strongest case against fair use would likely come from the musicians.
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Because what other purpose could training on music possibly have, other than competing against human-generated music?
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Writing, you can argue, can be for creativity or summaries or law.
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There are many different reasons to ingest a novel.
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But music?
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What other purpose is there for ingesting music and lyrics if not to compete against musicians and composers?
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I think Keith might be right.
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And we're going to see what happens and stay close to this one.
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Because maybe in all this craziness, the musicians are going to save us.
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And then there was a billionaire secret Santa this week.
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Full disclosure again, Kubrick Labs is a vendor of Warner Brothers Discovery, and so now Skydance.
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But Semaphore reported on Wednesday that Elon Musk has invested about a billion dollars in Skydance.
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Now the history.
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In 2022, Larry Ellison put a billion dollars into Musk's Twitter takeover.
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This week, Musk put a billion dollars into Larry's son's studio.
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The day before, John Malone stood up at a media conference and predicted it, describing the two men as very intertwined, which is a delicate way to describe how the two of the richest men on Earth are passing billion dollars back and forth like a salt shaker at dinner.
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But here's the thing I find interesting.
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Sundance now owns HBO.
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HBO was reported to be backing Alex Gibney's documentary About Musk, which hit cinemas this month.
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So Elon Musk is now an investor in the company behind a documentary that's about Elon Musk.
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This is what would happen if M.C.
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Escher drew a diagram of what conflict of interest looks like.
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Skydance is carrying about $80 billion of debt, so Musk's billion is a gesture, not a rescue.
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The real question is still whether the people with the money start shaping the work.
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It's too early to be seen.
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But I think there are broader strategic benefits here.
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Starlink is looking to compete in telecoms.
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SpaceX and Tesla are looking to merge.
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Oracle owns about 15% of TikTok.
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And Skydance needs to compete in shorter form, faster content.
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And this is what businesses have always done.
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Found ways to work together, have more reach and impact to consumers.
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And I do still think we should be rooting for Skydance.
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Because the thing that they're doing right is they're trying to make legacy media look a little bit more like tech.
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Whereas every other legacy media company is getting taken over by tech.
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MGM is owned by Amazon.
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Apple is likely going to buy somebody.
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And Netflix is eating everybody's lunch.
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I think a lot of the negativity is around people just don't like the politics involved.
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But listen, we're always going to stay close to this one because it's got loads of fascinating developments, loads of interesting people involved, lots of great IP is involved because it literally is the coming together of tech and legacy creative media.
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And then in news from across the pond, the BBC made the ocean worse on purpose.
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Blue Planet 2 starts on BBC One on November 1st, and the producers have done something pretty extraordinary.
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They made the sea look worse on purpose.
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Murky footage full of plankton that a few years ago would have been binned has been left in so that viewers believe it's real.
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Executive producer Elizabeth White told The Guardian that AI makes their team want to be even more authentic.
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The BBC's commissioning head said no generative AI was used,
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But it looked so good, even though not a single frame was AI.
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So think about that for a second.
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This team built an underwater CCTV camera to film dolphins plugging holes in coral with sea sponges to trap fish.
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So dolphins use tools now?
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That's pretty wild.
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But the production's biggest worry is that you'll assume that a computer made it up.
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For 70 years, wildlife filmmaking was the art of getting rid of the mess.
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Now the mess is the proof that it's real.
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Plankton is the new watermark.
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We're dumbing down human creativity just so audiences don't get their backs up about AI.
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It's the film equivalent of leaving typos in your email to prove they weren't written by AI.
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Is anybody else getting the sense that AI is somehow making us less authentic?
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I don't know.
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It kind of annoys me.
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So anyway, that was the big news.
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But there's one big story this week that I think deserves more time.
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Although it's less a story than it is a budding crisis.
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So I'm going to talk about cybersecurity and end times and all those fun things.
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People in AI and cybersecurity are calling this week Black October.
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And I get it, because I've been reading incident reports since Tuesday, and my eyes and brain have gone black.
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Let's start with PHP.
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I'm sure you've never heard of PHP, but you used it today, I'm sure of it.
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It's the programming language under a huge chunk of the web, including WordPress.
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Security firm Wiz says it powers about 70% of websites.
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And the PHP Foundation, the non-profit that pays the developers doing much of the maintenance, they brought in only about $680,000 in 2024.
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That's a big slice of the internet being looked after on a budget that wouldn't cover the catering on a Marvel movie.
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On Tuesday, the PHP team warned of two critical flaws that could let an attacker take over a server without a password.
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They were found by a researcher at a firm called Calif, with help from OpenAI's newest model.
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The plan was the grown-up one.
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Fix it quietly, then announce.
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Instead, Calif accidentally published a video of the exploit working.
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Accidentally!
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Mark Smith discovering every lock in the country is broken and accidentally posting the TikTok of himself opening them.
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The video got copied and shared, hackers used it to build their own versions of the attack, and the PHP team had to rush out the fix a day early.
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Brilliant.
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Then came my favorite government advice in years.
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The National Security Agency told organizations that couldn't patch straight away to just take their websites offline.
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The NSA looked at the problem and just said, turn it off.
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Some government websites actually did go dark.
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A security firm counted 884,000 servers running versions of PHP that are so old they won't get an official fix at all.
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And if you run WordPress, its automatic updates didn't install this one.
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A human has to do it.
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Do you know who that is at your company?
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We have a team of 30 and I didn't.
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Because if your honest answer is, I think it was Dave.
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I think he set up the website in 2019.
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You have a problem already.
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So more security stuff happened this week.
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This same Wednesday, Microsoft published research on a China-aligned hacking group it calls Storm 0940.
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The group used an open-source AI tool called Artex, which runs penetration testing on autopilot.
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So penetration testing, or pen testing, is what security firms and tech companies do to find the weak spots before the bad guys do.
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This, however, was the bad guys using the good guys tool.
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Microsoft says it reached more than 2,250 organizations.
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In some cases, it went from first contact to privileged access in under three hours.
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Most attempts failed, sure.
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The ones that worked came in through ConnectWise, an IT services firm, and through cloud backup apps customers had already given access to.
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Media companies were on that list.
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So the way in was the company you pay to keep you safe through the app you installed to save you if anything went wrong.
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That's like burglars getting in through the panic room.
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And then again on the same Wednesday, Light LLM.
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It's the switchboard between your app, OpenAI, Anthropic, and Google, and all of your other AI apps.
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It's downloaded about 23 million times a week.
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Attackers stole some developers' credentials and pushed out a poisoned version.
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For about two hours, anyone who installed got malware that hoovered up their cloud keys, their AI keys, their developer logins, and every model key the company had.
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Then Thursday, Axios reported that America's biggest banks, JP Morgan, Bank of America, Morgan Stanley, Wells Fargo, and Citibank,
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are finding unauthorized AI agents inside customer accounts.
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Bank executives use the word horrifying, and some of those agents were doing things nobody had asked them to do, like ringing the bank's call center on their own.
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Picture it.
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Somewhere in America, an AI agent dialed a bank, was told its call was very important, and waited, listening to the hold music.
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We built a digital mind that can pass the bar exam, and its first independent act was to queue for customer service.
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Now, in fairness, these weren't hackers.
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Mostly, they were people's own AI assistants logging in with usernames and passwords the customers had handed over.
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Remember Matt Robb, whose Muse agent gave his home address to a marketplace buyer?
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Same thing here, but with a bank account.
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The Axios reporter told CBS these agents weren't draining anyone's money.
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Morgan Stanley says that it hasn't seen a single rogue agent, but is blocking them anyway.
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Which is like announcing you don't have mice while carrying 400 mousetraps into the building.
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And Chase had to remind customers not to share their passwords with anyone, including AI agents.
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A bank had to bother to say that to people.
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So nothing malicious was proven here, and nobody's money disappeared.
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Mostly these were agents doing what agents do, going wherever they can reach and trying to be helpful.
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But that's exactly what scares me the most.
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Agents can get into things that also break things.
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They don't have to want to.
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And we've already seen what it looks like when somebody does want to.
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Last month, Microsoft described another group whose AI-driven attack got into a production database, encrypted the configuration, deleted the tables, and left a ransom note without a human directing each step.
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So let me paint a picture.
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This is a hypothetical.
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This hasn't happened.
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When people say that they're scared of AI, I don't think they should be scared of AI getting the nuclear launch codes and bombing all of us.
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Because AI will want to protect itself.
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And the EMP blasts of something like that would fundamentally harm AI.
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So here's a nightmare scenario.
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Imagine everyone in America wakes up one morning and their bank account says zero.
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The money hasn't been stolen.
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Nobody's suddenly rich, just zero.
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Your money was a number in a database, and the database has been wiped, and the number is now nothing.
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What happens next isn't really about money or technology.
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It's about human emotion, and it's panic.
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You call the bank along with 300 million other people, and you get the hold music behind a few thousand helpful AI agents who got there first.
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You can't pay rent or buy groceries.
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And even when the bank says it's got backups and it'll all be fixed by Friday, nobody believes it because the screen in their hand says zero.
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The economy effectively stops.
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You can restore the data over a couple of days, but restoring trust takes years.
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That's why the banks are reacting like this.
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Not because an agent stole something, but because they can no longer tell the difference between a customer, a customer's helpful robot, and somebody pretending to be either.
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Jamie Dimon's answer on JP Morgan's earnings call was to describe letting outside agents into your account as a liability transfer.
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Which is banker talk for your robot, your fucking problem.
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That's pretty much where I landed with Matt, the guy whose Muse robot sent people to his house.
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You clicked allow to the AI.
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You gotta own what it does.
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The banks are just about to put that in the small print.
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I guarantee it.
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So what does this have to do with a production company, an agency, a design studio, a publisher, or a music production house?
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Well, everything.
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You're not a bank, but your website probably runs on WordPress.
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Your client portal might also run on PHP.
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If you've built anything with AI, there may be a light LLM box humming away somewhere holding every API key you own.
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You almost certainly have an outside IT provider with the keys to your Microsoft 365.
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And behind all of that sits the unreleased scripts, the rough cuts, the campaign strategy, the talent deals, your personal HR data, your company's financial data.
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That's not just your data.
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That's your actual company.
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It's why my company, Kubrick Labs, is as much an IT and cybersecurity company as it is an AI software development and AI implementation shop.
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Not because AI got boring suddenly, but because every time a company plugs AI into its businesses, it opens a door and somebody has to decide who's allowed through it.
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These AI companies perpetrated the largest copyright theft in the history of the world.
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You're now letting them into your business.
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You have to make sure that your IT and cybersecurity is up to the task of allowing them in.
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And here's what really sticks with me.
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A Microsoft researcher's own words, unsealed in court last month, described the scraping that built these models as potentially the largest theft of labor in human history.
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And the lesson I take from that isn't that AI is evil.
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It's that these systems were built by taking whatever they could reach.
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And now we're handing them the keys to our email, our files, and our bank accounts, and acting surprised when they wander in.
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That doesn't mean I don't use these tools every day and build with them.
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It means treat an agent like a new hire you met yesterday.
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Give it its own login, not yours.
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Let it read before you let it act.
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Don't keep every key in one drawer.
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Find out who patches your servers and go back and look at everything you've already clicked allow on because that's exactly how Storm0940 got in.
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None of that is clever.
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It's boring, but that's the point.
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So here's where I've landed after all that.
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Black October was a warning shot, and a fairly polite one.
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Nobody woke up to a zero in their bank account.
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But AI is making it faster to find the holes, faster to exploit them, and faster to walk through once you're in.
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The thing that hasn't sped up is us.
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The patching, the checking, the deciding who gets the keys.
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That's still people working at human speed.
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And every company needs more of those people and more of that speed than ever.
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This week, mostly, we let the agents in ourselves.
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And the worst thing, the scariest one did, was wait on hold.
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Next time, they may not be so well behaved.
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So that's my summation of last week.
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Thank you for listening.
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Next week, we have James Brooke Partridge, the head of production for WPP UK.
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Now, obviously, we had Steve Davies and Matt Miller on a few weeks ago to talk about WPP's memo that said they wanted to keep all production internally.
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And James is going to be talking to us about what the WPP production apparatus really looks like.
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It was recorded before that memo went out, and so we don't talk about that.
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But I think the point is that everybody's trying to do their best here.
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WPP production employs 10,000 people.
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So when it comes to the production community, we don't want them to be losing their jobs either.
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So I know that WPP has been painted as the bad guy in this whole thing.
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But let's be real.
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Producers losing their job is a bad thing, especially now when production has never been more important to the creative process.
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There's more media getting produced every second of every day now than ever before.
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Producers are finally having their moment in the sun, finally getting credit for what it is they do.
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And that's a wonderful thing.
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So them getting more work means more producers getting more jobs.
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And overall, that's a good thing.
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And it reminds me of the Tennessee Williams play.
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Back in the day, when somebody would die, the church bell would ring.
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And everybody would always ask each other, oh, who's the bell ringing for?
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And Tennessee Wombs had a great line that was, ask not for whom the bell tolls, it tolls for thee.
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And the point of that line was, we're all interconnected.
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And so when the bell tolls when somebody dies, you lose a little something.
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And I feel a little bit that way about production communities everywhere, whether it's independent production companies or whether it's producers within agencies.
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We want production to grow everywhere.
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And it is growing everywhere.
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There is more need for more production across the world than there has ever been.
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This should be the time for the producers.
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And it should be very exciting.
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But we're kind of all battling it all out, trying to figure out what's next.
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And that's fair.
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And I think WPP is just doing what WPP thinks is best for its people, its clients, and its shareholders.
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And that's what they're supposed to do.
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So anyway, I am still excited for this talk.
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James is a really good, smart producer.
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Please tune in tomorrow and we'll see you then.
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Thanks so much.