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Procurement organizations have invested heavily in artificial intelligence, automation and digital transformation, but technology may be exposing a problem that has been hiding underneath those investments: The processes themselves aren’t always ready for AI.
On this episode of Talking Supply Chain, host Brian Straight speaks with Ryan Polk, chief of research for procurement at Gartner, about findings from Gartner’s latest chief procurement officer survey, including the finding that 63% of procurement leaders say their own business processes are preventing them from achieving their top priorities.
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