WEBVTT
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This podcast is for informational purposes only and should not
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be considered medical advice. If you're in crisis, please call
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nine eighty eight immediately. To schedule an appointment with Spectrum Health.
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Please call seven one six five three nine fifty five hundred.
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Welcome to Spectrum Health Journey, a casual and comfortable conversation
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about behavioral health and wellness, present it by Spectrum Health.
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Here are your hosts, Malany White, licensed mental health counselor,
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and Bob's To Hurrah.
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Hello, and welcome to another edition of Spectrum Health Journey.
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I'm Bob'sta Hurrah and joining me shortly will be Mulany White,
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licensed Mental health counselor for Spectrum Health. But we're introducing
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a new segment today. It's very short and it's called
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our Mindfulness Segment. It's an exercise that you can do
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that will help in maintaining positive mental health. Check it out.
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Hi, everyone, it's Kate Hill from Spectrum Health, Buffalo Hopecom's
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program here to bring you a mindful minute before we
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get into today's podcast. We're going to do a simple
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breathing exercise because when our muscles relax, our minds relax,
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sit or stand quietly with both feet on the ground,
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in your hands, in your lap, or on your belly.
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Allow yourself to feel centered. Start to notice the breath
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as it enters your body through your nose and travels
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to your lungs, and then exhale through your mouth. Don't
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try to do anything with your breathing. Simply notice it,
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be aware of it. Allow your body to do what
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it does naturally. Breathe in relaxation and breathe out tension.
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Do this as many times as you need. When you're
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ready to take your last breath, bring your attention back
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to the present, ready to continue your day with awareness, relaxation,
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and focus.
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Thank you, Kate for that. I hope you enjoyed that
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and found it useful. This is something we would like
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to continue, and if you have a suggestion for our podcast,
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please feel free to email us at podcast at shswny
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dot org. That's podcast at shswny dot org. Well let's
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get into this podcast. I am here with the lovely
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Mulaney White. Hello Laney. Yeah, we're finally getting in some
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nice weather and this is great. Summer is upon us
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and our special guest for this first segment is Cameron Burns,
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and you have a new title since last you've been here.
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I do.
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I'm the Community Engagement Director at Crisis Services. Now, great, congratulations,
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thank you, thank you.
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And are you embracing that new role.
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I am. It's it's a whole learning experience. I've been
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with Crisis Services for fourteen years, so this is my
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first time in leadership at Crisis Services, like formally leadership.
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So it's pretty cool. Great, good for congratulations, Thank you,
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thank you.
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So we're talking a little bit about the grant that
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you recently received, like what two hundred and forty five
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thousand dollars right from the Patrick Lee Foundation to expand
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your mobile outreach program. Right, so this is part of
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a collaborative. Could you elaborate on the collaborative.
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Yeah, So this is the Crisis to Care Collaborative. So
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it's kind of a working group of city county elected officials,
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health executives, police departments, EMS, leaders, nine one one dispatchers,
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behavioral health providers, hospital officials, and community members. So it's
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really a working group. And then the members are split
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up into kind of three different groups call Response and Go.
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Because the model to improve mental and behavioral health care
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that we're working with now is someone to call, someone
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to respond, and somewhere to go. So the real goals
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of this and why we kind of split up into
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those three groups, is we want to reduce the likelihood
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of people unnecessarily having to go to like in patient
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hospital care. And we don't want folks to be arrested
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for mental health concern because that often is an outcome
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that can happen. So that's really the goal is at
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stabilization that follow up in keeping people out of those systems.
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We want to keep people safely in their homes and
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someone to call, someone to respond, and somewhere to go
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hopefully kind of helps us get there.
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So is this on do you have a schedule for
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this or is this a certain time of year that
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this takes place.
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So we're twenty four to seven three sixty five our
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mental health outreach workers, so they are we currently have
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eight teams. With this grant, we can expand up to
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sixteen teams and then hopefully from that nineteen teams. But
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it's a team of two and they respond twenty four
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to seven So even during a blizzard, even during COVID
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and we get calls from the community from police officers
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from family or friends and we go out to them.
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So we're doing these visits in their home.
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Okay, So it's not a mobile unit. It's not like
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a physical like a bus.
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Yeah.
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No, we're mobile and we're in our cars.
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And we're going house to house. You're the home, we're
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the mobile.
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Yes.
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But and you have a team of two.
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Yeah, but that's not like a peer and a counselor
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give me a little more information about that.
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So it's a bachelor's level and a master's level.
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Clinician clinicians to clinicians. Yes, okay, so this assessment happens. Yes,
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and then after the assessment, if you find that this
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person needs to go to the hospital, how does that look?
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Cant So they would be transported by ems. We can't
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transport anyone in our personal vehicles because we're just driving
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around at our personal vehicles throughout Olivere County. So they
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would need to be transported. But those those visits can
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take hours. So I was on one one morning that
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started at seven am and Angola. We were probably there
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three hours. Because the assessment is really robust state mental
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health hygiene laws and so there's a lot we need
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to see and we need to follow and that can
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take a while, and it can take other conversations with
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the neighbor who called direct their treatment provider and just
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to get some additional information. We want to keep people
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safely in their home and do they have the supports
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with which to do that. So, you know, we're out
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in Angola or start the day at seven am, and
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then we're up in East Amhurst, right, So then we're
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going to in Gola to East Amhurst. We're there there
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for a couple of hours, and the South Buffalo and
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the North Buffalo, so we're really all over Erie County
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and just trying to see people where they're at. You know,
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people are more comfortable in their homes rather than coming
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into a place maybe, And then that way we can
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see too who else is there, right, you have your mom,
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your dad, your spouse, whoever is there for support, what's
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the condition of the home. That kind of thing all
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really matters.
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To, which is why it's important to expand the teams. Yeah,
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because it sounds like you're getting stretched a little thinly.
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Yeah, Erie County is a big county. You know, kind
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of have to triage the calls when they come in
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and the calls can come from somebody calling concerned about themselves.
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They can be calling about a partner or spouse, or
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family member or neighbor whoever, can call from police or
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their mental health provider. We get calls from mental health
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providers too, and so yeah, we have to kind of
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triage like who do we need we call it an asap.
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Who do we need to go see within thirty minutes,
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Who can wait till later in the day, sooner rather
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than later, Who can wait till by the end of today,
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Who can wait till the next day? Because there's just
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not enough hours.
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In the day.
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And so by being able to go from eight to
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double our teams from eight to sixteen, we'll just be
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able to expand our reach and expand our response shortened
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response time. You know, people who are maybe waiting two
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hours for a visit, they can get a visit maybe
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in a half an hour because we have just literally
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more capability.
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To go out.
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And has this expansion taken place or is it in process?
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It's in process. There's a lot of hiring we have
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to do, you know, in addition to the actual workers
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that are going out and having you know, their offices
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in their cars and it has to be a team
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of two safety and kind of best practices, and we
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also need, you know, supervisors to supervise these folks right
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to make sure that the work is being done, and
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a trainer to make sure they know how to.
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Do the work.
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So it's kind of opening up a lot of cool
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job opportunities at Crisis Services. But we're kind of in
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the midst of that right now.
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Now you talk about the folks that you that you
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service that need these types of mobile outreach services, is
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it sometimes also the first responders and the clinicians who
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need the support to maintain their mental wellness.
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Yeah, we talk about that a lot at Crisis Services.
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You know, as I've shared before, I've been at Crisis
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Services for fourteen years. I think it's I've worked a
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lot of different positions there. I think it's the best
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place in the world to work. But we really built
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in a lot of stuff supports. You know, we have
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an EAP and that kind of traditional thing, but we
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also have really robust paid time off flexibility because we're
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twenty four hours, right so like if you need a
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little bit of a schedule flex you can take that
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because we're we never close so there is that kind
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of cool opportunity there really really supportive supervisors, really supportive managers.
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We have wellness programs, we have kind of fun activities
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that we try to do for staff. That's really built
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in because you know, we're talking about suicide, we're talking
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about mental health crisis. We're also the rape crisis center
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for Erie County, so we talk about a lot of
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tough stuff, and you know, we have really supportive managers,
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really supportive supervisors that have done the work themselves, so
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they know what it's like to get that two three
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o'clock in the morning call and have to go out.
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So that's been really great.
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So Cam, can you tell me see that I called
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or Camp.
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Call me Camp, you can call me whatever you want.
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Melane, just say that for VIB, I say that for Bib, so.
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You have you. You know, I don't have that kind
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of relationship. So I a famine and I can call
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her Cam.
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Now this is Cam.
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Can you tell us a little bit about how our
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cares at Spectrum Human Services is involved in this.
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So we partner with Spectrum Cares all the time because
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they offer you. Spectrum offers that mental health response for
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people under the age of eighteen, So we really kind
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of have to work in tandem a lot because sometimes
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people will call us and say, you know, I'm worried
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about my child. Okay, how old is your child?
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Right?
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Because you're still a child to your parents. I'm forty two,
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I'm still a mom's child. So they'll say my child's
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twenty three and I'm like, okay, that's us right. Or
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we could get a call I'm calling about my fourteen
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year old and we'll connect them with Spectrum Cares right directly.
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Because you know, like I said, it's a big county.
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There's a lot of this need. We can't do it
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all on our own. So having that kind of that
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divvying up of services from eighteen and up and then
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over eighteen has been really really helpful.
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Yeah, is there anything you want to cover that we
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didn't talk about today before you go?
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You know, I am just this is really exciting time
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for crisis services to be able to expand this much.
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You know, we are at this point prior to this,
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we're a small team of folks. We're only probably abroount
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one hundred staff members, and that includes all our admin
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and all of our fiscal teams. But we do a
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lot with a little bit, especially when it comes to
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twenty four hours care. So being able to completely double
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the size of one program is huge. To have that
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many more full time staff just means a lot for
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mental health response and suicide prevention in Erie County. So
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it's really exciting and we're really happy about that.
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And I know there's some other events going on, ye
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quickly tell us about that for this summer.
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Yeah, So what May is Mental Health Awareness Month. So
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it's been a busy May. There's a lot of great
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outreach events in the summer, but September Suicide Prevention Awareness Month,
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and one of the things that we do with Erie
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count any Department of Mental Health as we do a
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Suicide Prevention Month flag raising down at the Wrath Building.
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So date to be determined, but it's a really great
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opportunity to just kind of spread the word about suicide prevention,
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talk about suicide and mental health openly and honestly, right,
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not keep this in the shadows. We want to break
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the stigma and we can do that by talking about
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it more. So that's what September is all about.
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Okay, Well, one of the great facets of mental health
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wellness with Spectrum Health and Crisis Services. And again, if
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someone wants to get a hold of you, it's Crisis
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Services dot org. Yes, all right, Cameron Burns, the Community
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Engagement director of Crisis Services.
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Thank you so much, thank you, thank you. We'll be back,
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thank you so much.
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Summary taps in my window, wes softest sweet dream while
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almost sunshine sit nearby me.
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Geez, even me.
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Ourson alone.
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We spend dancing, saying and the juke bobs cannot play
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at Sagan Campers on their hearts with pay.
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We sailed into the sunset, drifted home.
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Call five golf stream and elgame about for tomorrow, just
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at tomorrow, be it tomorrow bead. She loves to live
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in New Rockies. She stills a swoon of family, settled downes.
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Up her family. She got all again. We have a hole,
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how summer and lone. We spell gu and sad.
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Everybody kept on playing the logic.
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Couples know their hearts got.
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Back there stre spaner window not we love.
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And black thunder all love span here It's a mollel.
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And our special guest on this segment is our favorite
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counselor from Wyoming County, Tom Tharp. Welcome, back to the podcast.
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Always good to have you here.
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Tom, Thank you glad to be able to talk to
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you today.
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So we're going to talk about your mobile therapy unit.
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You know, not all mental health appointments have to happen
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in a counseling center or even in office. You and
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your team in Wyoming County you take it on the
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road three times a week. So could you elaborate on
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that and how that works out for spectrum health as
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well as those that you counsel.
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Well, one of the most important things about being able
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to counsel somebody i actual clinic or counseling center is
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that you have a space that feels safe, that's controlled,
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that's confidential and private. And that's where we try to
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replicate with the mobile Counseling Unit when we take it
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out to communities where people can't get out to a
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counseling center or clinic, so we bring the clinic right
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to them. The process of doing it is fairly simple.
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We come up, we park in an area, and we
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make people's appointments at that area so they can just
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drive to it, or walk to it, or get to
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it however way they have to, and it just makes
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it so much more convenient for them. And we serve
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a lot of people who don't have cars, who don't
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have a way to get from one side of the
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county to the other out in this rural setting. Today
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I'm parked in Perry, New York, and other days I'm
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parked in Arcade and Houghton and Attica. And it's very
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helpful to people who have transportation problems in wildman Kind
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is a big place with a very small population that
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does not have access to public transit, that doesn't have
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access to reliable like medicab transports and things like that,
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And so this is very helpful to those clients to
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be able to go somewhere where they can feel safe,
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where they can feel like they're talking to something in
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a confidential setting, and to have that face to face
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personal interaction that you don't get over the phone.
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Hey, Tom, let me jump in really quickly and just
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ask you what are you pulling up? Tom? What are
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you pulling up? Is it a mobile unit? Is it
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an r V? What is that?
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Our mobile unit has two large rooms and a wheelchair
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accessible lift, nice and a bathroom. And when you come
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into it, you come up the stairs and you're greeted
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by the pier that goes with us. We have wonderful,
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excellent peers out here in Wyoming County. I imagine they're
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excellent all the rest of the way across spectrum health
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and human services, but I only know the ones here,
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and they're fantastic. And that you come on board, you
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meet the peer, they welcome you into our office quote unquote,
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and then you come back to the aft section and
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we have heating, we have air conditioning and have so
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people can get comfortable and make sure that it's as
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good of an experience in counseling as they can get
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and we can give to them. So this is saving
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to go somewhere else.
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Okay, okay, So this is a collaborative team effort. So
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they come in, they get to see a peer, they
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get to have do counseling as well. And now how
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do how do do they don't have to reschedule though time?
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Right?
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They don't have to schedule to come.
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Is this like a they know you're in the area
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and they can walk in, walk up at any time
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and ask, you know, for some assistance.
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Most of ours are pre scheduled appointments. We occasionally get
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to walk on and we follow the normal process re
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spectrum health and Human services. Okay, with those walk ons,
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whereas they come on, they get evaluated, we might do
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like a crisis appointment or something like that and try
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to get them scheduled with our intake process so they
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can become regular regular visitors to us. But having this
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out here means that we can meet people where they are,
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and we have had people who couldn't get into clinic
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to do our intake process. We did the whole thing
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out on the mobile unit.
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What if a person is in need more time, if.
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They go over a little bit, then we have other
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people's schedule. Yes, well, that's the importance of having the
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two rooms is we do have a waiting area, so
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most people do not go over, but occasionally it does happen,
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and in those cases, yet we are here for them
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to meet them where they are, to be with them
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and take care of their needs in the moment. Okay,
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we're on scheduling after that, Just like a doctor's office.
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Do you find that people are more comfortable talking to
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you out on the street in the van or you know,
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are near their home. Is that become to them more
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of a familiar setting I.
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Believe so for some people, even if they're able to
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get to a clinic, they have trouble mentally thinking of
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going to a clinic. You know, there's some stigma associated
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with going to the mental health offices that doesn't exist
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for the mobile unit. It does have a downside also.
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I mean, if we're parked somewhere, everybody can see you
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pulling up and getting out of your car and going in.
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If it's in a public location. You know, we try
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to minimize that as much as possible, but there's only
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so many things that we can do to keep it
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completely confidential what you're doing. But every every different method
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of consulting has some drawbacks and many strengths. We try
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to emphasize the strengths and produce the drawbacks.
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I can see that mobile unit in your presence and
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being in that small, smaller space, being more comfortable.
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I can see that absolutely absolutely.
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I mean there's there's lots of versions of this out there.
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There's you know, there's like the Mammogram van, and there's
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the free Dentistry bus that goes around especially run by
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like the VA and stuff like that. There's a few
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different ways that have adopted this mobile model, and we've
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seen it working in a lot of communities.
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Now do you have is it just for seniors or
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can anyone engage and take advantage of this of this
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mobile van.
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Anyone, anyone is not age limited.
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And you said you're in Perry for how long do
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you stay in that one location?
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On Tuesdays, we're in Perry from eight thirty in the
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morning till about three o'clock in the afternoon, about the
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same timeline in the other towns that we go to.
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Would be nice to be able to be here longer
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into the afternoon so we get people when they're off work.
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But we just haven't been able to make that work yet.
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And why don't you give us that weekly schedule so
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folks are aware at.
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The moment the schedule is like this. We are in Houghton,
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parked outside Hoten Rehabilitation and Nursing Center on Mondays from
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eight thirty to about two thirty. On Tuesdays, we're in
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Perry at two different locations where either at the U
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of our primary care or at the Knitting Mill apartment complex.
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From eight thirty to about three Wednesdays, I'm in my
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office at the clinic at Warsaw and Thursdays. Also there
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Fridays back down to Hoton. We're trying to get into
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a couple other locations, but those are not current at
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the moment.
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So all right, we're running out of time, So could
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you let us know what's going on in Wyoming County
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this summer. There's a busy summer ahead. You're going to
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be at the annual Fourth of July Parade. Yes, we
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are talk about some of the things going on in
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Wyoming County.
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YEP, you'll be able to see our mobile Counsiling unit
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driving in the Fourth of July Parade. We've got some
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great little little things to throw out the windows to
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people excited about that other things that are going on.
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I know we have a table at the Glowout in Batavia,
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but I cannot, off the top of my head remember
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what the data is on that. So just look out
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Batavia glow Out and we'll have a table there from Spectrum.
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That sounds exciting. It's so good to hear that you're
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so integrally involved in the community out in Wyoming County.
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Thank you again for joining us on the podcast. We
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look forward to talking to you again.
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00:22:49.279 --> 00:22:51.480
All right, thank you very much and we'll be back.
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I used to thing, baby, you love me, my baby,
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your shoe, and I just can't wait till the day
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00:23:11.759 --> 00:23:18.960
when you knock on my door. Now every time I
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00:23:19.119 --> 00:23:21.839
go over the mail box, got a hold.
427
00:23:21.599 --> 00:23:29.279
Myself down because I just can't wait till you love me.
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00:23:29.440 --> 00:23:31.359
You're coming und.
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00:23:34.079 --> 00:23:37.200
Now, walking on some shine.
430
00:23:38.400 --> 00:23:43.920
I'm walking on, so shink what I'm walking on? Some
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00:23:44.359 --> 00:23:57.160
shink what it's telling for your kind of trying. I
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00:23:57.319 --> 00:23:58.279
used somehing.
433
00:23:58.119 --> 00:24:05.680
Mayby you love me now, know that it's true, and
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00:24:05.839 --> 00:24:09.319
it's a long spirit in my whole life to do it.
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00:24:09.799 --> 00:24:14.559
For you now.
436
00:24:14.640 --> 00:24:24.440
Don't want you back for the week, and I just
437
00:24:24.720 --> 00:24:25.839
want you back.
438
00:24:25.799 --> 00:24:34.440
And I want you to Sam.
439
00:24:30.920 --> 00:24:51.319
Walking on the show, walking on shop wanting a shot.
440
00:25:09.200 --> 00:25:11.000
And we are back for our Hope segment.
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Ladies.
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00:25:11.880 --> 00:25:17.400
Sherry Mazour joins us our executive producer. And this is summertime.
443
00:25:17.920 --> 00:25:21.240
I know there's lots of good summertime music, you know, summertime, summertime,
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00:25:21.279 --> 00:25:25.359
some some summertime, lazy, eazy, crazy summer all kinds, and
445
00:25:25.440 --> 00:25:28.400
any beach boys too. You can mention beach baby, you know,
446
00:25:28.519 --> 00:25:29.079
name them all.
447
00:25:29.160 --> 00:25:31.039
James Taylor, Summer's here, Oh yeah.
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00:25:31.240 --> 00:25:36.759
Sum My, I love Summer rain Johns and my very
449
00:25:36.759 --> 00:25:39.680
favorite James Taylor song on the fourth of July. So
450
00:25:39.720 --> 00:25:42.759
it all fits into a summer tune. What also fits
451
00:25:42.759 --> 00:25:45.880
into good summer tunes. Our sixth annual Not One More
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00:25:45.960 --> 00:25:49.880
Stand Together to End Overdose Again coming up on Wednesday,
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00:25:50.319 --> 00:25:53.160
August the twenty sixth. I know it's June, we're thinking
454
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about August, but summer flies by for all of us.
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00:25:56.440 --> 00:25:59.079
We've got to write these dates down and lock them
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00:25:59.079 --> 00:26:02.000
in so we don't don't miss anything of somewhere.
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And you always get great music at this event, so
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I'm looking forward.
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To that excellent and the Kensington's will be back with
460
00:26:08.359 --> 00:26:11.039
us again. Beautiful Patty Parks is always with us in spirit.
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00:26:11.119 --> 00:26:15.160
She was our founding musician and she's always with us
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00:26:15.279 --> 00:26:18.160
kind of lending her her guiding force in the spirit.
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The person who actually named the event too, the Kensingtons,
464
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has been our music provider the past few years and
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it's always a great night of good music, lots of resources,
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memory shared. You know the cool thing about Not One
467
00:26:33.400 --> 00:26:38.039
More and it's free. That's the coolest thing. It can
468
00:26:38.079 --> 00:26:41.440
be anything you need it to be for you and
469
00:26:41.519 --> 00:26:45.000
your healing. We've had people come and talk about their
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loved ones who've lost to overdose, because we remember this is
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for Overdose Awareness Months, which is a global commemoration every
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day in August every year on August thirty first, we've
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had people come and share memories of loved ones lost.
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They write the names and put a picture or in
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a quote on our beautiful banner. We've had people come
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00:27:03.839 --> 00:27:07.880
and smile and celebrate that a loved one in their
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00:27:07.920 --> 00:27:11.440
family found that path to recovery and they're in a
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00:27:11.480 --> 00:27:15.279
good place now. So the event can be whatever you
479
00:27:15.440 --> 00:27:20.359
need it to be for you, and there's no speeches,
480
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there's nothing heavy about it. If you want to come
481
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and just sit in a chair and listen to music
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00:27:25.079 --> 00:27:27.880
and let the summer night wash over you, that's just
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as good as if you're dancing on the lawn like
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some people, or if you're just gathering resources. So the
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event is can anything.
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You needed to be.
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There's great food, there's great ice cream, all of.
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That fund truck rap painting, which I've seen you do, yes, yes.
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And I'd definitely love to go around and pick up
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the resources because you never know when you're going to
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need some of that stuff throughout your journey, you know,
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and there's plenty of times someone has needed that extra
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stress ball something I picked up. I'm like, wow, you
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never thought that that would be something important. They have
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the will that you spend and you get a present there.
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So there's a lot of different things that you can
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engage in. And they were doing face painting over there
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on the side.
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Yep, we have someone can do face painting. We're doing
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glitter stickers this year too.
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Is there an age restriction on that?
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Bob?
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You can get all the glitter you want, O me.
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Hey, listen a fool.
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We don't judge full trucks.
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Trucks, yeah, yeah, yeah, yeah, yeah, Bob, we're gonna we're
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gonna play with glitter now.
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Don't change it. Don't change it?
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All right?
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Tell us the date again and how people can find.
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Out Wednesday, August the twenty sixth, from five to eight
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00:28:36.039 --> 00:28:39.079
in West Seneca at Veterans Memorial Park around the Lions
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Club Banshell stage. Find the details and any of our
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00:28:41.920 --> 00:28:45.559
social media presence is that's the right way to say it,
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00:28:45.880 --> 00:28:50.440
or on our website shsw ny dot org or follow
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00:28:50.480 --> 00:28:53.160
me around. I will put a fire in your hand.
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Excellent, all right, ladies always good hanging with you, and remember,
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no matter what you're going through, reach out to someone.
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00:29:00.359 --> 00:29:02.680
Don't be afraid to talk about it. That's the beginning
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00:29:02.720 --> 00:29:05.440
of the healing process and you are not alone, so
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never give up. You are so worth it.
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00:29:10.039 --> 00:29:14.200
This has been Spectrum Health Journey presented by Spectrum Health
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00:29:14.240 --> 00:29:15.400
and Human Services.
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00:29:15.759 --> 00:29:17.400
If you need immediate.
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00:29:17.000 --> 00:29:21.119
Help, call Spectrum Health's twenty four to seven emergency line
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00:29:21.160 --> 00:29:25.880
seven one six seven one zero five one seven two.
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00:29:26.359 --> 00:29:31.079
That's seven one six seven one zero five one seven
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00:29:31.160 --> 00:29:33.160
two until next time.
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00:29:33.599 --> 00:29:34.799
Never give up the fight.
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00:29:35.279 --> 00:29:36.599
You are worth it.
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This podcast is for informational purposes only and should not
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be considered medical advice. If you're in crisis, please call
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nine eighty eight immediately. To schedule an appointment with Spectrum Health.
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Please call seven one six five three nine fifty five hundred.
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Welcome to Spectrum Health Journey, a casual and comfortable conversation
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about behavioral health and wellness, present it by Spectrum Health.
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Here are your hosts, Malany White, licensed mental health counselor,
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and Bob's To Hurrah.
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Hello, and welcome to another edition of Spectrum Health Journey.
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I'm Bob'sta Hurrah and joining me shortly will be Mulany White,
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licensed Mental health counselor for Spectrum Health. But we're introducing
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a new segment today. It's very short and it's called
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our Mindfulness Segment. It's an exercise that you can do
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that will help in maintaining positive mental health. Check it out.
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Hi, everyone, it's Kate Hill from Spectrum Health, Buffalo Hopecom's
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program here to bring you a mindful minute before we
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get into today's podcast. We're going to do a simple
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breathing exercise because when our muscles relax, our minds relax,
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sit or stand quietly with both feet on the ground,
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in your hands, in your lap, or on your belly.
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Allow yourself to feel centered. Start to notice the breath
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as it enters your body through your nose and travels
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to your lungs, and then exhale through your mouth. Don't
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try to do anything with your breathing. Simply notice it,
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be aware of it. Allow your body to do what
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it does naturally. Breathe in relaxation and breathe out tension.
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Do this as many times as you need. When you're
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ready to take your last breath, bring your attention back
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to the present, ready to continue your day with awareness, relaxation,
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and focus.
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Thank you, Kate for that. I hope you enjoyed that
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and found it useful. This is something we would like
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to continue, and if you have a suggestion for our podcast,
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please feel free to email us at podcast at shswny
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dot org. That's podcast at shswny dot org. Well let's
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get into this podcast. I am here with the lovely
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Mulaney White. Hello Laney. Yeah, we're finally getting in some
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nice weather and this is great. Summer is upon us
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and our special guest for this first segment is Cameron Burns,
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and you have a new title since last you've been here.
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I do.
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I'm the Community Engagement Director at Crisis Services. Now, great, congratulations,
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thank you, thank you.
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And are you embracing that new role.
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I am. It's it's a whole learning experience. I've been
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with Crisis Services for fourteen years, so this is my
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first time in leadership at Crisis Services, like formally leadership.
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So it's pretty cool. Great, good for congratulations, Thank you,
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thank you.
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So we're talking a little bit about the grant that
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you recently received, like what two hundred and forty five
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thousand dollars right from the Patrick Lee Foundation to expand
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your mobile outreach program. Right, so this is part of
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a collaborative. Could you elaborate on the collaborative.
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Yeah, So this is the Crisis to Care Collaborative. So
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it's kind of a working group of city county elected officials,
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health executives, police departments, EMS, leaders, nine one one dispatchers,
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behavioral health providers, hospital officials, and community members. So it's
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really a working group. And then the members are split
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up into kind of three different groups call Response and Go.
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Because the model to improve mental and behavioral health care
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that we're working with now is someone to call, someone
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to respond, and somewhere to go. So the real goals
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of this and why we kind of split up into
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those three groups, is we want to reduce the likelihood
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of people unnecessarily having to go to like in patient
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hospital care. And we don't want folks to be arrested
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for mental health concern because that often is an outcome
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that can happen. So that's really the goal is at
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stabilization that follow up in keeping people out of those systems.
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We want to keep people safely in their homes and
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someone to call, someone to respond, and somewhere to go
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hopefully kind of helps us get there.
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So is this on do you have a schedule for
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this or is this a certain time of year that
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this takes place.
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So we're twenty four to seven three sixty five our
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mental health outreach workers, so they are we currently have
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eight teams. With this grant, we can expand up to
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sixteen teams and then hopefully from that nineteen teams. But
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it's a team of two and they respond twenty four
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to seven So even during a blizzard, even during COVID
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and we get calls from the community from police officers
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from family or friends and we go out to them.
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So we're doing these visits in their home.
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Okay, So it's not a mobile unit. It's not like
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a physical like a bus.
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Yeah.
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No, we're mobile and we're in our cars.
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And we're going house to house. You're the home, we're
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the mobile.
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Yes.
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But and you have a team of two.
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Yeah, but that's not like a peer and a counselor
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give me a little more information about that.
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So it's a bachelor's level and a master's level.
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Clinician clinicians to clinicians. Yes, okay, so this assessment happens. Yes,
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and then after the assessment, if you find that this
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person needs to go to the hospital, how does that look?
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Cant So they would be transported by ems. We can't
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transport anyone in our personal vehicles because we're just driving
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around at our personal vehicles throughout Olivere County. So they
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would need to be transported. But those those visits can
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take hours. So I was on one one morning that
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started at seven am and Angola. We were probably there
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three hours. Because the assessment is really robust state mental
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health hygiene laws and so there's a lot we need
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to see and we need to follow and that can
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take a while, and it can take other conversations with
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the neighbor who called direct their treatment provider and just
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to get some additional information. We want to keep people
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safely in their home and do they have the supports
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with which to do that. So, you know, we're out
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in Angola or start the day at seven am, and
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then we're up in East Amhurst, right, So then we're
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going to in Gola to East Amhurst. We're there there
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for a couple of hours, and the South Buffalo and
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the North Buffalo, so we're really all over Erie County
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and just trying to see people where they're at. You know,
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people are more comfortable in their homes rather than coming
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into a place maybe, And then that way we can
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see too who else is there, right, you have your mom,
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your dad, your spouse, whoever is there for support, what's
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the condition of the home. That kind of thing all
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really matters.
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To, which is why it's important to expand the teams. Yeah,
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because it sounds like you're getting stretched a little thinly.
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Yeah, Erie County is a big county. You know, kind
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of have to triage the calls when they come in
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and the calls can come from somebody calling concerned about themselves.
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They can be calling about a partner or spouse, or
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family member or neighbor whoever, can call from police or
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their mental health provider. We get calls from mental health
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providers too, and so yeah, we have to kind of
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triage like who do we need we call it an asap.
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Who do we need to go see within thirty minutes,
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Who can wait till later in the day, sooner rather
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than later, Who can wait till by the end of today,
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Who can wait till the next day? Because there's just
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not enough hours.
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In the day.
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And so by being able to go from eight to
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double our teams from eight to sixteen, we'll just be
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able to expand our reach and expand our response shortened
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response time. You know, people who are maybe waiting two
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hours for a visit, they can get a visit maybe
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in a half an hour because we have just literally
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more capability.
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To go out.
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And has this expansion taken place or is it in process?
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It's in process. There's a lot of hiring we have
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to do, you know, in addition to the actual workers
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that are going out and having you know, their offices
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in their cars and it has to be a team
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of two safety and kind of best practices, and we
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also need, you know, supervisors to supervise these folks right
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to make sure that the work is being done, and
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a trainer to make sure they know how to.
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Do the work.
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So it's kind of opening up a lot of cool
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job opportunities at Crisis Services. But we're kind of in
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the midst of that right now.
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Now you talk about the folks that you that you
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service that need these types of mobile outreach services, is
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it sometimes also the first responders and the clinicians who
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need the support to maintain their mental wellness.
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Yeah, we talk about that a lot at Crisis Services.
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You know, as I've shared before, I've been at Crisis
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Services for fourteen years. I think it's I've worked a
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lot of different positions there. I think it's the best
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place in the world to work. But we really built
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in a lot of stuff supports. You know, we have
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an EAP and that kind of traditional thing, but we
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also have really robust paid time off flexibility because we're
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twenty four hours, right so like if you need a
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little bit of a schedule flex you can take that
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because we're we never close so there is that kind
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of cool opportunity there really really supportive supervisors, really supportive managers.
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We have wellness programs, we have kind of fun activities
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that we try to do for staff. That's really built
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in because you know, we're talking about suicide, we're talking
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about mental health crisis. We're also the rape crisis center
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for Erie County, so we talk about a lot of
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tough stuff, and you know, we have really supportive managers,
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really supportive supervisors that have done the work themselves, so
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they know what it's like to get that two three
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o'clock in the morning call and have to go out.
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So that's been really great.
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So Cam, can you tell me see that I called
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or Camp.
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Call me Camp, you can call me whatever you want.
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Melane, just say that for VIB, I say that for Bib, so.
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You have you. You know, I don't have that kind
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of relationship. So I a famine and I can call
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her Cam.
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Now this is Cam.
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Can you tell us a little bit about how our
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cares at Spectrum Human Services is involved in this.
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So we partner with Spectrum Cares all the time because
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they offer you. Spectrum offers that mental health response for
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people under the age of eighteen, So we really kind
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of have to work in tandem a lot because sometimes
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people will call us and say, you know, I'm worried
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about my child. Okay, how old is your child?
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Right?
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Because you're still a child to your parents. I'm forty two,
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I'm still a mom's child. So they'll say my child's
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twenty three and I'm like, okay, that's us right. Or
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we could get a call I'm calling about my fourteen
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year old and we'll connect them with Spectrum Cares right directly.
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Because you know, like I said, it's a big county.
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There's a lot of this need. We can't do it
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all on our own. So having that kind of that
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divvying up of services from eighteen and up and then
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over eighteen has been really really helpful.
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Yeah, is there anything you want to cover that we
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didn't talk about today before you go?
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You know, I am just this is really exciting time
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for crisis services to be able to expand this much.
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You know, we are at this point prior to this,
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we're a small team of folks. We're only probably abroount
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one hundred staff members, and that includes all our admin
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and all of our fiscal teams. But we do a
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lot with a little bit, especially when it comes to
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twenty four hours care. So being able to completely double
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the size of one program is huge. To have that
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many more full time staff just means a lot for
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mental health response and suicide prevention in Erie County. So
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it's really exciting and we're really happy about that.
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And I know there's some other events going on, ye
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quickly tell us about that for this summer.
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Yeah, So what May is Mental Health Awareness Month. So
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it's been a busy May. There's a lot of great
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outreach events in the summer, but September Suicide Prevention Awareness Month,
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and one of the things that we do with Erie
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count any Department of Mental Health as we do a
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Suicide Prevention Month flag raising down at the Wrath Building.
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So date to be determined, but it's a really great
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opportunity to just kind of spread the word about suicide prevention,
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talk about suicide and mental health openly and honestly, right,
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not keep this in the shadows. We want to break
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the stigma and we can do that by talking about
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it more. So that's what September is all about.
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Okay, Well, one of the great facets of mental health
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wellness with Spectrum Health and Crisis Services. And again, if
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someone wants to get a hold of you, it's Crisis
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Services dot org. Yes, all right, Cameron Burns, the Community
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Engagement director of Crisis Services.
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Thank you so much, thank you, thank you. We'll be back,
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thank you so much.
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Summary taps in my window, wes softest sweet dream while
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almost sunshine sit nearby me.
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Geez, even me.
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Ourson alone.
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We spend dancing, saying and the juke bobs cannot play
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at Sagan Campers on their hearts with pay.
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We sailed into the sunset, drifted home.
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Call five golf stream and elgame about for tomorrow, just
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at tomorrow, be it tomorrow bead. She loves to live
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in New Rockies. She stills a swoon of family, settled downes.
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Up her family. She got all again. We have a hole,
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how summer and lone. We spell gu and sad.
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Everybody kept on playing the logic.
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Couples know their hearts got.
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Back there stre spaner window not we love.
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And black thunder all love span here It's a mollel.
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And our special guest on this segment is our favorite
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counselor from Wyoming County, Tom Tharp. Welcome, back to the podcast.
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Always good to have you here.
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Tom, Thank you glad to be able to talk to
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you today.
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So we're going to talk about your mobile therapy unit.
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You know, not all mental health appointments have to happen
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in a counseling center or even in office. You and
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your team in Wyoming County you take it on the
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road three times a week. So could you elaborate on
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that and how that works out for spectrum health as
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well as those that you counsel.
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Well, one of the most important things about being able
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to counsel somebody i actual clinic or counseling center is
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that you have a space that feels safe, that's controlled,
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that's confidential and private. And that's where we try to
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replicate with the mobile Counseling Unit when we take it
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out to communities where people can't get out to a
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counseling center or clinic, so we bring the clinic right
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to them. The process of doing it is fairly simple.
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We come up, we park in an area, and we
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make people's appointments at that area so they can just
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drive to it, or walk to it, or get to
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it however way they have to, and it just makes
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it so much more convenient for them. And we serve
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a lot of people who don't have cars, who don't
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have a way to get from one side of the
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county to the other out in this rural setting. Today
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I'm parked in Perry, New York, and other days I'm
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parked in Arcade and Houghton and Attica. And it's very
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helpful to people who have transportation problems in wildman Kind
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is a big place with a very small population that
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does not have access to public transit, that doesn't have
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access to reliable like medicab transports and things like that,
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And so this is very helpful to those clients to
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be able to go somewhere where they can feel safe,
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where they can feel like they're talking to something in
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a confidential setting, and to have that face to face
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personal interaction that you don't get over the phone.
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Hey, Tom, let me jump in really quickly and just
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ask you what are you pulling up? Tom? What are
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you pulling up? Is it a mobile unit? Is it
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an r V? What is that?
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Our mobile unit has two large rooms and a wheelchair
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accessible lift, nice and a bathroom. And when you come
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into it, you come up the stairs and you're greeted
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by the pier that goes with us. We have wonderful,
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excellent peers out here in Wyoming County. I imagine they're
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excellent all the rest of the way across spectrum health
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and human services, but I only know the ones here,
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and they're fantastic. And that you come on board, you
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meet the peer, they welcome you into our office quote unquote,
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and then you come back to the aft section and
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we have heating, we have air conditioning and have so
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people can get comfortable and make sure that it's as
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good of an experience in counseling as they can get
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and we can give to them. So this is saving
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to go somewhere else.
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Okay, okay, So this is a collaborative team effort. So
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they come in, they get to see a peer, they
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get to have do counseling as well. And now how
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do how do do they don't have to reschedule though time?
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Right?
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They don't have to schedule to come.
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Is this like a they know you're in the area
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and they can walk in, walk up at any time
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and ask, you know, for some assistance.
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Most of ours are pre scheduled appointments. We occasionally get
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to walk on and we follow the normal process re
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spectrum health and Human services. Okay, with those walk ons,
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whereas they come on, they get evaluated, we might do
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like a crisis appointment or something like that and try
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to get them scheduled with our intake process so they
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can become regular regular visitors to us. But having this
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out here means that we can meet people where they are,
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and we have had people who couldn't get into clinic
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to do our intake process. We did the whole thing
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out on the mobile unit.
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What if a person is in need more time, if.
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They go over a little bit, then we have other
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people's schedule. Yes, well, that's the importance of having the
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two rooms is we do have a waiting area, so
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most people do not go over, but occasionally it does happen,
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and in those cases, yet we are here for them
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to meet them where they are, to be with them
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and take care of their needs in the moment. Okay,
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we're on scheduling after that, Just like a doctor's office.
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Do you find that people are more comfortable talking to
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you out on the street in the van or you know,
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are near their home. Is that become to them more
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of a familiar setting I.
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Believe so for some people, even if they're able to
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get to a clinic, they have trouble mentally thinking of
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going to a clinic. You know, there's some stigma associated
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with going to the mental health offices that doesn't exist
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for the mobile unit. It does have a downside also.
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I mean, if we're parked somewhere, everybody can see you
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pulling up and getting out of your car and going in.
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If it's in a public location. You know, we try
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to minimize that as much as possible, but there's only
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so many things that we can do to keep it
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completely confidential what you're doing. But every every different method
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of consulting has some drawbacks and many strengths. We try
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to emphasize the strengths and produce the drawbacks.
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I can see that mobile unit in your presence and
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being in that small, smaller space, being more comfortable.
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I can see that absolutely absolutely.
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I mean there's there's lots of versions of this out there.
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There's you know, there's like the Mammogram van, and there's
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the free Dentistry bus that goes around especially run by
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like the VA and stuff like that. There's a few
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different ways that have adopted this mobile model, and we've
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seen it working in a lot of communities.
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Now do you have is it just for seniors or
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can anyone engage and take advantage of this of this
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mobile van.
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Anyone, anyone is not age limited.
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And you said you're in Perry for how long do
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you stay in that one location?
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On Tuesdays, we're in Perry from eight thirty in the
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morning till about three o'clock in the afternoon, about the
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same timeline in the other towns that we go to.
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Would be nice to be able to be here longer
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into the afternoon so we get people when they're off work.
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But we just haven't been able to make that work yet.
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And why don't you give us that weekly schedule so
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folks are aware at.
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The moment the schedule is like this. We are in Houghton,
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parked outside Hoten Rehabilitation and Nursing Center on Mondays from
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eight thirty to about two thirty. On Tuesdays, we're in
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Perry at two different locations where either at the U
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of our primary care or at the Knitting Mill apartment complex.
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From eight thirty to about three Wednesdays, I'm in my
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office at the clinic at Warsaw and Thursdays. Also there
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Fridays back down to Hoton. We're trying to get into
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a couple other locations, but those are not current at
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the moment.
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So all right, we're running out of time, So could
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you let us know what's going on in Wyoming County
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this summer. There's a busy summer ahead. You're going to
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be at the annual Fourth of July Parade. Yes, we
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are talk about some of the things going on in
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Wyoming County.
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YEP, you'll be able to see our mobile Counsiling unit
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driving in the Fourth of July Parade. We've got some
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great little little things to throw out the windows to
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people excited about that other things that are going on.
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I know we have a table at the Glowout in Batavia,
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but I cannot, off the top of my head remember
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what the data is on that. So just look out
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Batavia glow Out and we'll have a table there from Spectrum.
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That sounds exciting. It's so good to hear that you're
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so integrally involved in the community out in Wyoming County.
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Thank you again for joining us on the podcast. We
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look forward to talking to you again.
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00:22:49.279 --> 00:22:51.480
All right, thank you very much and we'll be back.
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I used to thing, baby, you love me, my baby,
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your shoe, and I just can't wait till the day
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00:23:11.759 --> 00:23:18.960
when you knock on my door. Now every time I
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00:23:19.119 --> 00:23:21.839
go over the mail box, got a hold.
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00:23:21.599 --> 00:23:29.279
Myself down because I just can't wait till you love me.
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00:23:29.440 --> 00:23:31.359
You're coming und.
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00:23:34.079 --> 00:23:37.200
Now, walking on some shine.
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00:23:38.400 --> 00:23:43.920
I'm walking on, so shink what I'm walking on? Some
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00:23:44.359 --> 00:23:57.160
shink what it's telling for your kind of trying. I
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used somehing.
433
00:23:58.119 --> 00:24:05.680
Mayby you love me now, know that it's true, and
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00:24:05.839 --> 00:24:09.319
it's a long spirit in my whole life to do it.
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00:24:09.799 --> 00:24:14.559
For you now.
436
00:24:14.640 --> 00:24:24.440
Don't want you back for the week, and I just
437
00:24:24.720 --> 00:24:25.839
want you back.
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And I want you to Sam.
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00:24:30.920 --> 00:24:51.319
Walking on the show, walking on shop wanting a shot.
440
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And we are back for our Hope segment.
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Ladies.
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Sherry Mazour joins us our executive producer. And this is summertime.
443
00:25:17.920 --> 00:25:21.240
I know there's lots of good summertime music, you know, summertime, summertime,
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00:25:21.279 --> 00:25:25.359
some some summertime, lazy, eazy, crazy summer all kinds, and
445
00:25:25.440 --> 00:25:28.400
any beach boys too. You can mention beach baby, you know,
446
00:25:28.519 --> 00:25:29.079
name them all.
447
00:25:29.160 --> 00:25:31.039
James Taylor, Summer's here, Oh yeah.
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00:25:31.240 --> 00:25:36.759
Sum My, I love Summer rain Johns and my very
449
00:25:36.759 --> 00:25:39.680
favorite James Taylor song on the fourth of July. So
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00:25:39.720 --> 00:25:42.759
it all fits into a summer tune. What also fits
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into good summer tunes. Our sixth annual Not One More
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Stand Together to End Overdose Again coming up on Wednesday,
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August the twenty sixth. I know it's June, we're thinking
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about August, but summer flies by for all of us.
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We've got to write these dates down and lock them
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in so we don't don't miss anything of somewhere.
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And you always get great music at this event, so
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I'm looking forward.
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To that excellent and the Kensington's will be back with
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us again. Beautiful Patty Parks is always with us in spirit.
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She was our founding musician and she's always with us
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kind of lending her her guiding force in the spirit.
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The person who actually named the event too, the Kensingtons,
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has been our music provider the past few years and
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it's always a great night of good music, lots of resources,
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memory shared. You know the cool thing about Not One
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More and it's free. That's the coolest thing. It can
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be anything you need it to be for you and
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your healing. We've had people come and talk about their
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loved ones who've lost to overdose, because we remember this is
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for Overdose Awareness Months, which is a global commemoration every
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day in August every year on August thirty first, we've
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had people come and share memories of loved ones lost.
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They write the names and put a picture or in
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a quote on our beautiful banner. We've had people come
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and smile and celebrate that a loved one in their
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family found that path to recovery and they're in a
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good place now. So the event can be whatever you
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need it to be for you, and there's no speeches,
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there's nothing heavy about it. If you want to come
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and just sit in a chair and listen to music
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and let the summer night wash over you, that's just
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as good as if you're dancing on the lawn like
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some people, or if you're just gathering resources. So the
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event is can anything.
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You needed to be.
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There's great food, there's great ice cream, all of.
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That fund truck rap painting, which I've seen you do, yes, yes.
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And I'd definitely love to go around and pick up
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the resources because you never know when you're going to
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need some of that stuff throughout your journey, you know,
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and there's plenty of times someone has needed that extra
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stress ball something I picked up. I'm like, wow, you
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never thought that that would be something important. They have
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the will that you spend and you get a present there.
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So there's a lot of different things that you can
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engage in. And they were doing face painting over there
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on the side.
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Yep, we have someone can do face painting. We're doing
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glitter stickers this year too.
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Is there an age restriction on that?
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Bob?
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You can get all the glitter you want, O me.
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Hey, listen a fool.
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We don't judge full trucks.
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Trucks, yeah, yeah, yeah, yeah, yeah, Bob, we're gonna we're
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gonna play with glitter now.
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Don't change it. Don't change it?
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All right?
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Tell us the date again and how people can find.
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Out Wednesday, August the twenty sixth, from five to eight
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in West Seneca at Veterans Memorial Park around the Lions
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Club Banshell stage. Find the details and any of our
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social media presence is that's the right way to say it,
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or on our website shsw ny dot org or follow
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me around. I will put a fire in your hand.
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Excellent, all right, ladies always good hanging with you, and remember,
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no matter what you're going through, reach out to someone.
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Don't be afraid to talk about it. That's the beginning
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of the healing process and you are not alone, so
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never give up. You are so worth it.
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This has been Spectrum Health Journey presented by Spectrum Health
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00:29:14.240 --> 00:29:15.400
and Human Services.
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If you need immediate.
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Help, call Spectrum Health's twenty four to seven emergency line
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seven one six seven one zero five one seven two.
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That's seven one six seven one zero five one seven
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two until next time.
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Never give up the fight.
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You are worth it.