درباره این اپیزود
Summary
In this episode, Langley Barth shares insights on how to effectively engage with customers, gather valuable feedback, and build trust to improve product and customer success strategies. Discover practical tips on starting conversations, overcoming fears, and leveraging AI for customer insights.
Takeaways
Start with simple, quantitative questions to understand customer personas.
Build trust by being authentic and transparent in conversations.
Use customer feedback to identify gaps and inform product roadmap.
Proactively seek feedback to avoid siloed thinking and echo chambers.
Leverage AI tools to streamline learning and generate insights.
Resources:
Connect with Langley on LinkedIn
Credits:
Show manager:Adam Rockwood
انگلیسی
ایالات متحده آمریکا
رونوشت 🔗
Are you the producer of this podcast?
Add a podcast transcript
Need Audio-to-Text?
Transcribe with Listen411 in Just 60 Seconds
جستجوی اپیزودهای گذشته
اپیزودهای قبلی SaaS Therapy را جستجو کن.
قسمت های دیگر در این پادکست
Summary
In this episode, Yvonne Stefanovski shares insights on the evolving role of customer success, the impact of AI, and how organizations can leverage cross-functional teams and partnerships to enhance customer experience and drive growth.
Key topics
The changing landscape of customer success …
Summary
In this episode, Ali Hartman shares insights on change management principles, their application in personal and professional life, and strategies for driving successful organizational change, especially in the context of technology adoption like AI.
Key topics
Change management principles …
Summary
In this episode, Casey Trujillo interviews Julie Whitten about the critical role of change management and internal communications in successful software implementation and organizational change. They explore frameworks, best practices, and the importance of understanding the human side of …
Summary
In this episode, Todd Kirk chats with Dan Braithwaite about the evolving landscape of customer training, emphasizing the importance of live training, engagement strategies, and long-term program design to maximize impact.
Key Topics
The resurgence of live training and its benefits
Strateg…
سلب مسئولیت: پادکست و آثار هنری تعبیه شده در این صفحه متعلق به BrainStorm است که متعلق به صاحب آن است و به Listen Notes، Inc وابسته یا تایید نشده است.
ویرایش
از کمک شما برای بروز نگهداشتن پایگاهدادههای پادکست سپاسگزاریم
