WEBVTT
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00:00:34.079Hey everybody, it's been a while, but we're back.
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00:00:35.520How's everyone doing?
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00:00:42.719Hopefully you're having a great summer and back to uh looking forward to some fall uh fall weather.
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00:00:44.000We're almost there.
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00:00:48.159I know we are on Water Street because fall weather means event season.
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00:00:49.039That's right.
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00:00:51.200There's lots of events coming up on Water Street.
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00:00:59.920This is this is the time of year we look forward to, so we can uh start uh start looking forward to got the car shows and some other what are there?
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00:01:04.719Yeah, we have Henderson Hot Run Days coming up October 2nd and 3rd.
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00:01:07.680Um we have National Night Out October 6th.
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00:01:11.439It's a great celebration with the the entire community for the whole family.
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00:01:20.319Aki Matsuri is October 10th, Henderson Bluegrass October 17th, and then there's almost something every weekend through the end of November.
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00:01:21.519Holy cow.
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00:01:22.799Yeah, that's a lot.
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00:01:29.599Yes, definitely check out cityofhenderson.com and look up the events to see what we have going on every weekend.
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00:01:30.560Yeah.
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00:01:32.159Definitely check that out.
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00:01:35.920There's a lot of great events that are coming up, and there are a lot of fun events.
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00:01:49.280Those are we uh at least the the car shows one we go to the hot rod days, we go to them every year, and so those are a lot of fun uh fun opportunities to get out and see what's going on in our community.
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00:01:54.400So we check out all the cool new businesses and all your favorite longstanding businesses.
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00:01:56.319Yes, come back down.
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00:01:59.760If you've if you've been missing, come back down, check it out.
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00:02:00.480Yeah.
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00:02:10.080Well, today we had the opportunity to sit down with the police department volunteer coordinator, Jenny Beauvais.
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00:02:17.280She has been with the city for a while, and uh you probably wondered why we're talking about volunteering, right?
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00:02:21.120Well, you'd be good to wonder why.
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00:02:23.840Volunteers make the world go round.
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00:02:24.719Exactly.
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00:02:27.759So actually in the city, we have two different uh volunteer groups.
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00:03:06.400We have uh a volunteer coordinator with with the city of Henderson, and um then Jenny's the volunteer coordinator specifically with the police department, and um as you'll hear in the in our conversation, they the the police uh have a wonderful volunteer um program set up that lets people come and uh volunteer in the police department and uh make a difference in the community, and similar with the city of Henderson and uh the volunteer coordinator over there, um he uh he does an amazing job in getting uh uh employees and the community involved in this and volunteering.
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00:03:12.639And there's always a lot of opportunities to volunteer here in the here in our community in a lot of different ways.
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00:03:24.479And so uh we're excited to be able to sit down with Jenny for a minute to hear a little bit about what she does and uh how maybe you could be a part of that uh if you were interested in volunteering here with the city or with the police department.
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00:03:29.360So let's go ahead and sit back, relax, and uh enjoy the conversation with Jenny.
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00:03:32.800Welcome back.
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00:03:38.240We're here with uh Jenny Bovey with our Henderson Police Department volunteer group.
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00:03:39.439Yes, right?
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00:03:40.080Correct.
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00:03:41.599Okay, awesome.
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00:03:50.960Thank you for taking the time to sit down with me and kind of explain a little bit about what uh what you do here in uh in our Henderson Police Department and specifically with volunteers.
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00:04:05.599You know, I think that's kind of a something I don't know if everybody really realizes that we have volunteers working within our police group and the uh the valuable you know work that they do and service they provide to the to the agency.
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00:04:09.919And so uh it's exciting to kind of get a little bit of history on that.
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00:04:10.879Absolutely.
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00:04:12.479Well, thank you for having me.
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00:04:23.759So maybe we'll just start out as a so how long have you worked in in uh volunteer as a volunteer manager coordinator, and maybe a little bit more uh you know, kind of specific to that is how did you get here?
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00:04:26.959Um I know it sounds like a story.
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00:04:40.160I was an event director um for over 20 years uh with Harley Davidson Corporate with Major League Baseball and with off-roading in the boating industry.
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00:04:53.759And COVID happened and that made me take a step back to realize I was traveling pretty much 85 to 90 percent of the time, and I I wanted to do something different.
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00:05:00.079I started volunteering with TIP, which is the trauma intervention program of southern Nevada.
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00:05:09.279Okay, through my volunteering, I realized there was a position that was opened up through the city for the police volunteer coordinator.
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00:05:20.480And I thought this might be a really good fit to be able to utilize my skills from event directing and then being a volunteer and realizing what it is to give time and energy.
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00:05:26.000So I ended up applying and it was a part-time position that turned into a full-time position.
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00:05:37.360So I've had the opportunity um to support our volunteers, strengthen our program, and help build positive connections between the community and our police department.
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00:05:47.439So what is so here in the police department, your volunteers, you know, kind of what are some of the roles that they, you know, they have within the agency and within the department?
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00:05:55.120So we have volunteers that are our front lobby volunteers at our e station and our Green Valley location.
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00:05:55.519Okay.
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00:05:58.720We also have volunteers at our detention center.
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00:06:06.480And we just created a position where they're now repairing um some of the jumpsuits and blankets.
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00:06:11.360So all of our volunteers that love sewing, they're able to contribute those skills.
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00:06:16.800We have volunteers in missing persons for um juvenile and adults.
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00:06:17.360Oh, okay.
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00:06:21.920We have a cold case team that helps our cold case detective.
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00:06:34.319We have our PVA, which are patrol vehicle assistants, where they help keep the maintenance running with the vehicles, getting them cleaned, um, and rotating them out to different stations.
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00:06:41.120So they're the ones I see driving around with the out-of-service on which they love.
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00:06:48.800Um, then we also have volunteers that help in different admin capacities in different departments.
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00:06:54.879We have several dispatch volunteers that have retired and came back and that help with subpoenas.
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00:07:03.120And then we do have a lot of retired law enforcement that want to contribute and serve after they've left.
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00:07:07.920So we don't lose that knowledge in the specialized field with SWAT or canine.
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00:07:12.800So we have our volunteers that help and assist in those areas as well.
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00:07:32.959Well, that's pretty amazing because yeah, that the institutional knowledge sometimes is so valuable to that when those individuals are able to retire, and you know, rightfully so, they put in a lot of years to to get there, but to be able to have that knowledge come back to just help assist and kind of in that transition is I I gotta imagine is super valuable.
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00:07:38.160Absolutely, and then they make their schedule because they're volunteers, right?
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00:07:45.360So and it's me that they report to, along with the sergeant or lieutenant, or captain.
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00:07:47.920Um, and then I also oversee the chaplains.
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00:07:54.240So we have our chaplain with our lifeline program, and then our chaplains at the detention center as well.
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00:07:57.920Um, and then we have our handicap parking team.
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00:07:58.240Okay.
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00:08:00.480So they actually write citations.
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00:08:01.120Oh wow.
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00:08:03.519Uh, and they work with our traffic unit.
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00:08:16.000So they have a certain area that they go to and they write warnings or educate people that are parked in handicap parking, might have an expired placard.
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00:08:18.480Um, so they do a phenomenal job.
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00:08:20.800That's a that's a wide variety.
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00:08:29.279You got a very uh very diverse group of uh volunteers that you have to to manage and coordinate their all their efforts.
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00:08:30.879So that's that's pretty amazing.
00:08:31.199 -->
00:08:31.839Definitely.
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00:08:41.120Um fingerprints, um, also our uh logistics team that um works at SET as well.
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00:08:49.840So we whenever a department needs specialized volunteers, I look at their skill set um and I help match them.
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00:09:15.759That's uh yeah, that's gotta be in this particular department group agency uh with the police that yeah, you gotta figure out kind of what their background is and where they're coming from and how they can really contribute to to the um so with that, I mean, since they're volunteers, uh they're not uh you know they're here on their uh the good graciousness of their heart, right?
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00:09:17.360They want to give back, you know.
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00:09:20.720Typically, how long do your volunteers stay with you with the group?
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00:09:26.080I want to say I think our longest volunteer, it's been almost 16 years.
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00:09:28.559Oh wow, yeah, that's amazing.
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00:09:33.279Um, I would say the majority of our volunteers are an average of at least five.
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00:09:33.840Okay.
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00:09:36.799Um, and they want to continue to serve.
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00:09:38.159Uh, we have several.
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00:09:44.399We have a wall that's outside my office that has lifetime, which they have served over 4,000 hours.
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00:09:45.120Wow.
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00:09:48.080So that's pretty amazing when you think about it.
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00:09:56.639That is pretty, that is really amazing the that amount of uh time and effort to to give back uh to to a group and agencies.
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00:10:07.279Probably, and I I'd imagine, and you can correct me, uh, that those types of individuals, you know, there sounds like maybe they've probably the ones that were police officers before or in some type of, or maybe not.
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00:10:07.919Maybe they're not.
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00:10:12.320No, actually, I don't think any of them are interested.
00:10:12.720 -->
00:10:26.960So we have um ex-CEOs, accountants, real estate agents, emergency nurses, medical doctors, all of them that have come back and wanted to continue to serve and help out.
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00:10:32.320So, what draws them to to PD, to be in the police department out of all places?
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00:10:47.440So uh some of them did the Citizens Academy that we host, and they are just amazed at how amazing our officers are, and just going through all the different departments and the technology that we have.
00:10:48.000 -->
00:10:52.879Um, but I think it's just they they want to serve something other than themselves.
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00:11:05.360Okay, and they're at a point, young or old, right, where they see a need to be able to give back to the community, um, which I think is is awesome.
00:11:05.679 -->
00:11:07.279That was that is really awesome.
00:11:07.759 -->
00:11:15.840You you know you talk you mentioned the Citizens Academy, maybe just touch on now what what the Citizen Academy is and what the what that entails.
00:11:16.320 -->
00:11:18.159So we're getting ready for our fall.
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00:11:20.320Um, I believe it's a 12-week program.
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00:11:31.840It's Tuesday nights, and they literally go through all the departments, they get to tour the detention center, they go to the um firing range, they talk to our canine units.
00:11:32.000 -->
00:11:38.879So all of our specialized departments come in and they give the citizens a sneak peek on what our police officers go through.
00:11:39.360 -->
00:11:43.919And then the citizens can actually ask questions during that time.
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00:11:55.759Um, and I would say pretty much everyone that does a citizens academy, they have a good bond with each other, and then they are are curious about wanting to serve more.
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00:11:56.399Yeah.
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00:11:58.240Okay, that's amazing.
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00:12:16.960Yeah, that's uh I've heard about Citizens Academy and I've heard about kind of in other communities uh the you know they have volunteer um kind of community policing type of activities and for uh residents in the in the city to to participate and be a part of that process.
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00:12:18.879So that's uh a great opportunity.
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00:12:25.360Dev, I would highly suggest anyone that is interested in it to definitely apply on the website.
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00:12:35.279Okay, so go to the go to the police department website and correct, or through the city and you can go through the PD um or you could google Henderson Citizens Academy.
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00:12:35.840Cool.
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00:12:36.960That's uh that's amazing.
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00:12:38.320That's a good opportunity.
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00:12:39.120Yeah.
00:12:39.519 -->
00:12:57.279So in your position, you know, as you as you were meeting, you know, kind of evaluating what type of volunteers you need, what kind of uh skills that you maybe need to fill, you know, what are some challenges you face as a manager looking when you're looking for volunteers and managing volunteers?
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00:13:05.200So um something that I brought back from the event industry is retention.
00:13:05.360 -->
00:13:15.679I think it's very important when you have someone that's valuable and that's a great fit and that wants to give is to retain that person and make them happy.
00:13:15.919 -->
00:13:18.559Part of what I do is I make them feel like family.
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00:13:20.639They're part of our PD family.
00:13:20.960 -->
00:13:28.080I know all of our volunteers, I know their spouses, I know their medical, I know what they're going through.
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00:13:30.399My door is an open door policy.
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00:13:33.279They have my number, they call me day and night.
00:13:33.679 -->
00:13:39.679Um, so I go probably above and beyond, but I know what it is for them to volunteer.
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00:13:40.320Yeah.
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00:13:45.519Um, scheduling also, because they are volunteers.
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00:13:48.000So some of them like to do a month-long cruise.
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00:13:48.320Okay.
00:13:48.720 -->
00:13:53.679So we are yes, I always tell them communication is key.
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00:13:54.000Yeah.
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00:14:01.759So as long as they communicate with me, I can put in our better impact system where they're gonna be so we can keep track of them.
00:14:01.919 -->
00:14:06.879Um, one thing I have to say is our officers are great, especially with our front desk volunteers.
00:14:07.039 -->
00:14:09.519If they don't show up for a shift, I get a call.
00:14:09.679 -->
00:14:11.039Do we need to do a wellness check?
00:14:11.200 -->
00:14:11.600Oh, yeah.
00:14:12.000 -->
00:14:14.159So I'm like, no, wait, let's see.
00:14:14.320 -->
00:14:15.919Maybe they have a doctor's appointment.
00:14:16.240 -->
00:14:17.600Give them five minutes.
00:14:18.080 -->
00:14:21.600Um and then matching volunteers with the right skill set.
00:14:21.840 -->
00:14:23.840I want them to enjoy volunteering.
00:14:24.159 -->
00:14:26.080I want them to enjoy coming in.
00:14:26.320 -->
00:14:32.799So what I do is I have them maybe go outside their comfort zone sometimes and just shadow some of our volunteers.
00:14:33.039 -->
00:14:41.440And more than not, we have volunteers that are like, you know, I didn't think I would like it, but I actually like this position.
00:14:41.840 -->
00:14:43.600You know, and I'm like, you're a volunteer.
00:14:43.679 -->
00:14:46.799If you don't like it, we'll find you something else to do.
00:14:46.960 -->
00:14:50.399Um, and then managing their expectations and commitment level.
00:14:50.879 -->
00:14:53.039So I kind of say it's like dating, right?
00:14:53.200 -->
00:14:54.960I want to make sure that we're a good fit.
00:14:55.039 -->
00:14:55.200Yeah.
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00:14:59.360And I don't want to waste your time because your time's the most valuable resource you have.
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00:15:00.000Right.
00:15:00.399 -->
00:15:05.440So putting it out there and making sure that we understand each other, I think that's the most important thing.
00:15:06.159 -->
00:15:09.840No, that's a and that's I mean, those are all challenges, right?
00:15:09.919 -->
00:15:21.600That you have to have to face when you're uh when you're working with volunteers is that they're there, you know, they're there just out of the great, you know, they said grace good grace of their heart to be a part.
00:15:21.840 -->
00:15:27.440And so I like the I like the philosophy and the idea that you know hey, come on in.
00:15:27.679 -->
00:15:31.679Let's uh let's make you look want to be here and enjoy being here.
00:15:32.000 -->
00:15:32.480Absolutely.
00:15:32.960 -->
00:15:37.039Put you to we can use you where your your best fit is and what you're interested in.
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00:15:47.360I like that idea of the shadowing and being able to uh kind of give them a variety of uh looks at what uh what goes on and what opportunities might be out there.
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00:16:02.000That it sounds like from the background of uh individuals you get probably had no idea what uh what goes on sometimes in these positions and behind the scenes of uh of PD and um sounds like do you work with the courts also?
00:16:02.080 -->
00:16:04.080Is that with with the detention center?
00:16:04.320 -->
00:16:04.960Detention center, yeah.
00:16:05.200 -->
00:16:05.440Correct.
00:16:05.759 -->
00:16:17.039Okay, yeah, so I'm sure that's a a whole new it it is, and I I do say the so my volunteers, it's usually a hard yes or no if they want to go to the detention center.
00:16:17.200 -->
00:16:26.000Um, but the detention center, um, Captain D'Amico is fabulous there, and all of the correction officers treat the volunteers like family.
00:16:26.080 -->
00:16:26.480Yeah.
00:16:26.720 -->
00:16:33.360Um, so and our volunteers also love putting in orders for you know a burger and fries.
00:16:34.720 -->
00:16:36.639The cooks are amazing there.
00:16:38.159 -->
00:16:48.480I've uh I've come to realize that the city uh, because Parks and Rec, they uh they run that kitchen out at Heritage at the senior center, and their bakery, their bakery out there is they're really good actually.
00:16:48.960 -->
00:16:51.279A lot of good baking and cooking out there too.
00:16:51.360 -->
00:16:52.320So absolutely.
00:16:52.639 -->
00:16:56.399So maybe I need uh another place for lunch on Saturday during the week, right?
00:16:56.639 -->
00:16:58.399Yeah, the detention center.
00:16:59.679 -->
00:17:00.799That's awesome.
00:17:01.039 -->
00:17:19.359Um so you know, in terms of when you're looking at um, you know, you talked a little bit about volunteer retention and some of the things that you do to help retain your volunteers and the culture that you've established for the for the volunteers to be able to feel like you know, feel like family and feel part of the the group.
00:17:19.599 -->
00:17:26.240You know, are there other you know are there other challenges that you face with that that that you you're looking to improve in the future?
00:17:26.319 -->
00:17:30.000And um, or you guys feel pretty good about what you're doing?
00:17:30.400 -->
00:17:37.279Sounds like you sound like you're doing a pretty good job, so I don't want to definitely no, I feel pretty good.
00:17:37.440 -->
00:17:41.119Um, right now the majority of our hours are Monday through Friday.
00:17:41.279 -->
00:17:41.599Okay.
00:17:41.920 -->
00:17:44.400Detention center is Saturday and Sunday.
00:17:44.559 -->
00:18:03.680Um, and then if we do events like our national night out or um our turkey drive that we do and um shop when when I look at that, I'm like, how can we serve and take some of the pressure off of our police department or other roles within the department that we might be able to utilize our volunteers?
00:18:04.160 -->
00:18:06.559Um so that's just expansion.
00:18:06.720 -->
00:18:09.920Yeah, but I would love to be able to expand the department more.
00:18:10.240 -->
00:18:20.079And that's a yeah, that's a great outlook to be able to look at those, what other places uh could be uh an asset to to the group.
00:18:20.559 -->
00:18:23.759Well, and I always look like from the event industry, what's a pain point?
00:18:24.079 -->
00:18:27.599So, how can I be able to relieve that pain point for you?
00:18:27.920 -->
00:18:30.720Yeah, sometimes we have a lot of those pain points.
00:18:30.960 -->
00:18:31.440Yes.
00:18:32.319 -->
00:18:37.039So having deal with some of the like I mentioned uh earlier before we came online.
00:18:37.920 -->
00:18:49.200Here is uh some of the events that we get involved in, and then you're like, oh man, definitely not think about that very we didn't think of that out very clearly, but uh so I can appreciate that.
00:18:49.440 -->
00:19:15.279Um so maybe and maybe kind of going back to coming around a little bit, you know, you talked a little bit, you know, what kind of your background where you came from and how you came from, kind of uh kind of you were an event manager too, you know, basically volunteering a coordinator and coordinating, taking those skills to coordinate volunteer activity here within the the department.
00:19:15.680 -->
00:19:23.599You know, what would you give, what kind of advice would you give to someone starting out in a a volunteer in a volunteer management or a coordination type job?
00:19:25.279 -->
00:19:33.039So my advice would be to focus on relationships, get to know your volunteers, communicate consistently, and be adaptable.
00:19:33.599 -->
00:19:38.160Volunteer management is as much about people skills as it is about organization.
00:19:39.279 -->
00:19:44.319Build trust, stay patient, and be ready to adjust as you learn.
00:19:44.559 -->
00:19:50.720Also, don't underestimate the power of recognition, genuine appreciation goes a long way.
00:19:51.279 -->
00:19:54.240I learned that from being a volunteer with Tip.
00:19:56.000 -->
00:19:57.519You can't say thank you enough.
00:19:58.240 -->
00:20:00.880Um, and you learn people's love language.
00:20:01.680 -->
00:20:05.039So do they respond to you get a gold star?
00:20:05.680 -->
00:20:17.680Or do they respond to me just sitting down and giving them, you know, my time or giving them a hug when they're having a tough day, um, just being able to get their ear on things.
00:20:18.240 -->
00:20:26.960Um I always tell people, and this comes from my event industry, is you are a direct reflection of the brand you represent.
00:20:28.240 -->
00:20:30.000Henderson's about premier service.
00:20:32.079 -->
00:20:35.759We have an amazing, outstanding PD department.
00:20:36.559 -->
00:20:44.720And I want our volunteers to be able, when they're interacting with the citizens, to be able to represent the brand properly.
00:20:46.000 -->
00:20:49.119So I think that translates from both industries.
00:20:49.519 -->
00:20:54.480Your direct reflection on the PD and the city when they have that interaction with you.
00:20:55.039 -->
00:21:10.559No, and that's uh definitely true that you know that um being front in sometimes a front-facing type of position, even as a volunteer, you're still you know, people still recognize you know where you're where you're attached and who you're representing.
00:21:10.799 -->
00:21:13.440And so that is uh that is a big challenge, right?
00:21:13.519 -->
00:21:26.640The being able to instill that uh instill that into the volunteers and help them understand that uh how they they uh come across and how they represent the city in those activities.
00:21:26.799 -->
00:21:31.039So that's yeah, that's a tall tall order sometimes.
00:21:31.200 -->
00:21:33.200You gotta go down.
00:21:33.279 -->
00:21:59.759So then as we as we kind of talked a little bit before, you know, that I'm also in this class dealing uh talking about volunteers and um and it's kind of in the research and reading about it, there's one, there's not a lot of research about volunteers, and you know, other than you know, other than kind of uh the vol types of volunteers there are, you know, like you have your traditionals that come, you and kind of what I it sounds like what we have here, what you have here is you know, kind of that.
00:22:00.160 -->
00:22:22.880Traditional volunteer they come in and they commit and they're here for a long period of time and to to really you know are brought into the the fold, dare I say, um, versus kind of maybe some other volunteers that are more transient and kind of uh that come and go and uh that have been a little more um just coming to try it out and moving on.
00:22:23.039 -->
00:22:30.400And so um I gotta imagine that uh defining those traditional types of volunteers has gotta be a challenge sometimes.
00:22:30.799 -->
00:22:42.720It can be, um but when you look at people that are volunteering now, people want meaning to what they're volunteering for, and they want to be recognized.
00:22:43.599 -->
00:22:47.680That's kind of what the new volunteer is looking for.
00:22:48.000 -->
00:22:58.640Um and you have to balance that, and that's where that expectation, the the commitment, what I expect, what they expect, and is it gonna be a good fit and to walk them through?
00:22:59.519 -->
00:23:14.400Um but I will definitely say with our PD program, it's a little bit different because they go through a more stringent background fingerprints because you have access to our substations.
00:23:15.359 -->
00:23:22.799So we are looking for someone that wants to commit and have that long-term commitment because of the process up front to be able to vet them.
00:23:23.119 -->
00:23:23.359Yeah.
00:23:24.000 -->
00:23:31.599Um, and that's why I try to go above and beyond to make them feel comfortable in herd and developing that relationship with them.
00:23:31.920 -->
00:23:32.160Yeah.
00:23:33.599 -->
00:23:55.039Now I think that in any volunteer position or you know, the organization that you're volunteering with, yeah, you want to you definitely look for the those tie-ins, those connections, you know, that you have some type of uh ability to relate to to the uh group that you're going to volunteer with.
00:23:55.200 -->
00:23:56.720And so yeah.
00:23:58.720 -->
00:24:02.400It's good to build those types of uh rapport up front.
00:24:03.359 -->
00:24:27.759I think uh I like how you mentioned uh setting that as an expectation is kind of right up front saying this is what we expect, and so if it's not gonna be a good fit, we want to make sure we don't we don't go too far down a road that uh not necessarily waste their time, but we you know you mentioned that time is valuable uh to them and to us, and so uh so that's uh it's important to be able to manage that.
00:24:28.000 -->
00:24:29.359So amazing.
00:24:29.440 -->
00:24:31.119I I really appreciate you taking the time.
00:24:31.200 -->
00:24:58.720I don't know if there's anything else that you want to include that we maybe didn't cover about volunteering or and maybe you know, we talked about Citizens Academy and the opportunity to volunteer here at the city, you know, as you know, as our listeners, you know, there a lot of our listeners are business owners or um some type of uh developer here in the community, and so they may not think of you know volunteering for this type of as in this aspect, and so there may be a new opportunity for them.
00:24:58.799 -->
00:24:59.200I don't know.
00:25:00.000 -->
00:25:04.640Well, we've got so many amazing nonprofit organizations throughout the community.
00:25:05.039 -->
00:25:12.079Um I would say the one big thing too that I did not mention is we have a banquet, an appreciation banquet.
00:25:12.799 -->
00:25:20.079Um and it's a sit-down, it's formal, they get awards or certificates for their service.
00:25:20.400 -->
00:25:24.160But I think it's important even for your employees.
00:25:24.319 -->
00:25:40.000I used to own a small business, so as a small business owner with my husband, is to show appreciation to your employees slash also volunteers to let them know that you they are seen and you appreciate their hard work.
00:25:40.079 -->
00:25:40.240Yeah.
00:25:40.720 -->
00:25:43.920Um, because let's face it, when you own a business, it's not just you.
00:25:44.160 -->
00:25:44.240Right.
00:25:44.480 -->
00:25:49.599You have to support your team, and your team is only as good as what you build them to be.
00:25:49.839 -->
00:25:50.000Right.
00:25:50.640 -->
00:25:55.680So I always say those people on the ground level, that's your bread and butter.
00:25:55.759 -->
00:25:58.720Yeah, you know, same thing with the volunteers.
00:25:59.279 -->
00:26:06.559They're the first step to a great connection throughout the process, whether they're getting fingerprints or requesting or records.
00:26:07.039 -->
00:26:11.440Um, but make sure that you're respecting them at every level.
00:26:12.400 -->
00:26:14.480And that's great advice for like I said, for any business.
00:26:14.799 -->
00:26:14.960Yeah.
00:26:15.200 -->
00:26:27.200Uh definitely small business owners that we have we have a lot of the small business owners here within the Water Street District and uh without within our redevelopment areas, and so that's definitely uh sound advice.
00:26:27.359 -->
00:26:28.799And so I appreciate that.
00:26:29.200 -->
00:26:42.720Um and I know that uh as we work with them, we try to instill in them the those principles also to say like hey, it's not just about you, you gotta think about this as a bigger, bigger community.
00:26:42.799 -->
00:26:47.759It's not just you know, there's a bigger community out there that is that's really here to help them grow, you know.
00:26:47.920 -->
00:26:55.680I think from you know you talked about on you know on your side of how you want to grow this community and grow your volunteer community.
00:26:55.759 -->
00:27:06.640And we have kind of a very similar uh notion on our side with it's like the business, you know, Water Street is a it's a business community, and you know, when one succeed, we all succeed.
00:27:07.039 -->
00:27:07.519Absolutely.
00:27:07.839 -->
00:27:14.720So you know, the better, the more that we can support and grow one another, the businesses, then you know, that we're all successful.
00:27:15.599 -->
00:27:27.279Yes, there is some competition there, but there's enough room uh within the within those uh spaces to be able to grow and and uh have successful businesses and successful volunteering opportunities.
00:27:27.839 -->
00:27:32.880Especially with the number of residents that are moving to Henderson and it's exploding.
00:27:33.279 -->
00:27:46.880Yeah, and especially on the east side here now we have several new communities with Cadence and Lake Moore and Lake Las Vegas and all these uh new communities bringing you know thousands of new uh residents to uh to our area.
00:27:47.119 -->
00:27:49.920This when I say our area, I mean the redevelopment area.
00:27:50.079 -->
00:27:54.559So uh I'm very uh very specific about that, uh focus on that aspect.
00:27:54.720 -->
00:28:06.559But you're right, but throughout the whole city, you know, yes, Wes Henderson's growing like crazy too, and and so you know, we there's lots of opportunities throughout the whole city to to be able to contribute and be a part of the community.
00:28:06.640 -->
00:28:16.640And uh and I think that's what what we like you we like as I know as uh employees is you know we have that place and our our model of uh place to live, work and play.
00:28:17.119 -->
00:28:18.720Definitely recreate.
00:28:18.799 -->
00:28:20.319So uh so yeah.
00:28:21.039 -->
00:28:21.599We like it.
00:28:22.079 -->
00:28:23.680Yes, it's awesome.
00:28:23.920 -->
00:28:32.400Well, thank you so much, Jenny, for taking the time to sit down with me and uh to share your thoughts and feelings about volunteering and and even business, uh business advice here.
00:28:32.640 -->
00:28:42.960I I think it's a it's a invaluable resource that we have uh to available to uh to our community and to our residents and to the city.
00:28:43.039 -->
00:28:44.400So you are welcome.
00:28:44.480 -->
00:28:45.440Thank you for having me.
00:28:45.680 -->
00:28:47.519So all right, until next time.
00:28:47.839 -->
00:28:48.480Bye.
00:28:51.440 -->
00:28:52.480Welcome back.
00:28:52.720 -->
00:29:07.279Hopefully you won enjoyed that interview with Jenny and learned a little bit more about uh what our wonderful police department is up to and uh getting our volunteers involved in their their day-to-day operations.
00:29:07.359 -->
00:29:14.240It's pretty amazing all the different opportunities that uh individuals have to volunteer within their organization.
00:29:14.559 -->
00:29:17.119I didn't know there were so many actually until this interview.
00:29:17.359 -->
00:29:19.759Yeah, they're quite eye-opening.
00:29:20.480 -->
00:29:25.759They uh they can use somebody almost anywhere.
00:29:25.920 -->
00:29:30.319So that's pretty uh pretty cool that they have those opportunities.
00:29:30.480 -->
00:29:37.200And uh I would say that if there's anyone out there that wants to volunteer with the police department, uh check with Jenny.
00:29:37.279 -->
00:29:40.319She can uh she can help you and get you involved.
00:29:40.400 -->
00:29:59.920And um, as you heard, you know, they really treat each other as family and uh what are you know are concerned about uh what's going on in individuals' lives, and um a lot of the things that Jenny's involved in is pretty amazing in terms of uh helping the community and helping individuals uh in their time of need.
00:30:00.240 -->
00:30:03.039And so uh yeah, she's amazing.
00:30:03.279 -->
00:30:07.200So hopefully uh if you have any interest, check it out.
00:30:07.599 -->
00:30:18.640But we're grateful that you guys took time to sit back and uh listen to this interview, and uh we look forward to some future interviews coming up, and we uh we actually will give you a little bit of preview.
00:30:18.720 -->
00:30:25.359There's a we have another interview right around the corner that was gonna release, and we're gonna talk about uh American Planning Association.
00:30:25.519 -->
00:30:28.160And you're probably all wondering what that is.
00:30:28.480 -->
00:30:42.960Uh Planning is uh is uh one of those kind of really behind-the-scenes types of activities that happens in every city that uh what planners are looking at how the city grows and develops over time and into the future.
00:30:43.039 -->
00:31:02.319And uh the American Planning Association is kind of that national organization that oversees planners, and so we uh we're gonna have the opportunity to uh host uh the State of Nevada Planning Association's um group organization here.
00:31:02.799 -->
00:31:13.039Uh and we have some of the the leaders of the state uh coalition there the for planning to that's gonna be on to talk a little bit about what's happening.
00:31:13.119 -->
00:31:14.720And so look forward to that coming.
00:31:15.119 -->
00:31:23.759They'll be right here on Water Street, and Water Street was named a few years ago by the American Planning Association as a great street in America, which is pretty cool.
00:31:24.160 -->
00:31:24.960That is pretty cool.
00:31:25.200 -->
00:31:36.480There's been a lot of planning that has gone into this, and we're finally starting to see the fruits of the labor from the plan early planning and all the redevelopment that's taken place over the years.
00:31:37.279 -->
00:31:40.000So look for that uh episode to come up here pretty quick.
00:31:40.160 -->
00:31:46.640It'll be uh be pretty cool to hear what's coming up and what uh maybe what opportunities if you're interested in attending.
00:31:46.720 -->
00:31:48.079So check it out.
00:31:48.319 -->
00:31:52.160But until then, thanks for listening and check back soon.
00:31:52.319 -->
00:31:54.400And we uh hope you enjoy your day.
00:31:54.720 -->
00:31:55.359Till next time.
00:31:55.599 -->
00:31:56.319Until next time.
