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Neglected maintenance of commercial properties is one of the largest and most overlooked challenges in the insurance and property sectors, with a strong correlation to eventual insurance claims. Yet trillions of dollars in property assets are being managed with spreadsheets and sticky notes, according to Jon DeWald, CEO and co-founder of HelixIntel.
Jon explains how this lack of digital infrastructure creates "invisible risk" that compounds into costly, preventable insurance claims. For example, a small roof penetration after a hailstorm, left uninspected by maintenance teams, becomes water intrusion, then structural damage, then a full roof replacement. "That minor repair, which would have cost you maybe fifty or a hundred dollars, you're now replacing a full roof," he said. That pattern, small and preventable problems compounding into major losses, is what HelixIntel is built to interrupt.
Among the topics discussed in this episode:
- The Direct Link Between Maintenance and Claims
- Why HelixIntel Chose the Insurance Ecosystem
- New Visibility for Underwriters and Risk Managers
- Shifting from Reactive to Preventive Maintence
- The "Silver Tsunami" of Retiring Maintenance Workers
Resources:
HelixIntel: https://helixintel.com/
The Institutes: https://web.theinstitutes.org/
Predict & Prevent website: https://www.predictandprevent.org/
Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/
