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Christina Mallon, head of inclusive design at Microsoft, brings deep expertise in creating products and experiences that work for everyone. In this episode, she joins Nathan to discuss how inclusive design fuels innovation and why brands must move beyond surface-level accessibility. Christina also shares her personal journey navigating both physical and cognitive disabilities in the workplace — and how those experiences have shaped her approach to designing with empathy, intention, and impact.
Timestamps
(04:47) Christina’s personal experience with visible and invisible disabilities
(08:17) What real disability inclusion looks like
(15:05) How co-design leads to meaningful inclusion
(19:13) Supporting neurodivergent women in the workplace with AI tools
For a transcript and more resources, visit Minds at Work on Understood.org. You can also email us at podcast@understood.org
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