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In this episode, we’re joined by Jacob Ohe, Senior Vice President, Central Canada at Impark — one of North America’s largest and most recognized parking management companies.
Impark has been shaping the parking landscape since 1962, operating thousands of facilities across North America under the Reimagined Parking network. Jacob shares how Impark partners with property owners and asset managers to transform parking from a basic necessity into a strategic revenue driver — all while enhancing the customer experience from the moment they leave home.
Jacob dives into:
✅ How parking has become the second biggest revenue generator for many properties
✅ Why seamless parking is the first and last impression of any great building or experience
✅ How technology and automation are redefining the parking industry
✅ The leadership lessons Jacob learned as a varsity volleyball captain — and why there’s “no room for B players” on his teams
“Parking is the first and last impression of a building or experience. Whether you’re going to a show or catching a flight, that journey starts before you even leave home.” — Jacob Ohe
Whether you’re in property management, asset management, or operations, this episode will shift the way you see parking — not just as infrastructure, but as an integral part of revenue, experience, and brand.
💡 Sponsored by Picture Perfect Cleaning
This episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.
At Picture Perfect Cleaning, we believe that exceptional spaces start with exceptional people. From daycares to downtown towers, we deliver consistent, high-quality cleaning with a focus on people, planet, and community — helping property managers and owners maintain buildings that truly shine.
👉 Dive deeper into leadership insights with our latest article:
8 Common Themes in Property Management Leadership
Discover the patterns, values, and leadership qualities shared by top property management professionals across Canada — straight from our conversations on Mastering Property Management.
