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What does it really mean to know something?
In this episode, Lynda Gratton explores the difference between gathering information and truly knowing, with insights from Selin Kesebir, Associate Professor at London Business School, and Julia Gillard, former Prime Minister of Australia.
Selin reveals how deep understanding grows not just from facts, but from experience, reflection and openness to change. Julia shares how pivotal moments and setbacks transformed her perspective and identity. Together, they discuss how self-knowledge develops through challenge, contrast with others, and learning from setbacks - and how wisdom emerges over a long working life through connection and compassion.
This episode delves into why knowing is more than information: it’s a shift that shapes how we think, act and relate to others.
Host:
- Lynda Gratton, Professor of Management Practice in Organisational Behaviour, London Business School
Guests:
- Selin Kesebir, Associate Professor of Organisational Behaviour, London Business School
- Julia Gillard, 27th Prime Minister of Australia
Mentioned in this episode:
Chapters:
00:42 Introduction
01:47 The difference between knowing and information
06:02 The role of self-knowledge
21:50 Julia Gillard on learning through experience
30:30 Knowing what really matters
42:06 Four takeaways for deeper knowing
30:10 Lynda’s final thoughts
Learn more: Listen to the full episode and follow the series for more. Sign up to receive a curated selection of articles, podcasts and films direct to your inbox twice a month at https://www.london.edu/think?entry=true#subscribeScreen
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