Let’s Talk Security Without the Stick with Craig Taylor

For 25 years, the cybersecurity industry has relied on fear, shaming, and punitive "gotcha" tests to force employee compliance. The result? Frustration, resentment, and higher security risks. In this episode of Let’s Talk Small Business, host Mitchell Wilson sits down with Craig Taylor, founder of CyberHoo and a 30-year industry veteran. Craig reveals why punishing people for clicking bad links completely backfires—and how human-centered, positive reinforcement builds resilient security habits instead. From spotting the subtle red flags of AI-driven phishing emails and phone scams to implementing non-negotiable protections like multi-factor authentication, passkeys, and password managers, Craig breaks down digital safety into practical, stress-free steps for every small business owner.

🎧 Listen to the full episode live now: https://www.coachbirds.com/podcast

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