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http://leanblog.org/audio80
Here's the Key to Visual Management:To me, the core of visual management is captured in this statement from Fujio Cho, now the honorary chairman of Toyota:
"Know normal from abnormal... right now!"
If the "visual" isn't helping accomplish that goal, it's probably not visual management. Visual management has two parts - the visual(something you see) and the management (the action you take based on the visual). Why do we have to manage the visual abnormality? To get better results.
Here's the Key to Visual Management:To me, the core of visual management is captured in this statement from Fujio Cho, now the honorary chairman of Toyota:
"Know normal from abnormal... right now!"
If the "visual" isn't helping accomplish that goal, it's probably not visual management. Visual management has two parts - the visual(something you see) and the management (the action you take based on the visual). Why do we have to manage the visual abnormality? To get better results.
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اپیزودهای قبلی Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement را جستجو کن.
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The blog post
In this audio version of the post, Mark Graban reflects on a rare kind of CEO message—one that treats safety not as a compliance checkbox or slogan, but as a core leadership responsibility and a living example of Respect for People.
Drawing from the 2025 annual report and CEO letter …
Read the blog post
TL;DR: In a 1993 speech, Toyota leader Fujio Cho said organizations can create their own Lean systems, but success depends on three principles: leaders going to the gemba, asking “why” to learn from problems, and respecting and motivating people — not copying Lean tools.
The blog post
In this episode, I explore the 1987 NUMMI Management Practices Executive Summary — a confidential General Motors report that documented why the joint venture between GM and Toyota was succeeding so dramatically.
What’s striking is how clearly GM’s own study team understood the real dr…
The blog post
TL;DR: Deming and Toyota's Fujio Cho asked the same uncomfortable question: why do management systems destroy motivation in people who started out wanting to do good work? The answer points to practices leaders can actually change.
Check part 1 of this series in episode 464,
The blog post
What if a book could become an interactive coach instead of a static reference?
In this episode, Mark Graban shares a behind-the-scenes look at his experiment turning the award-winning book Lean Hospitals into an AI-powered chat assistant embedded directly on his website. What started…
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