درباره این اپیزود
In this episode, Geoff Marsh shares insights on managing workplace communication, conflict resolution, and the importance of emotional intelligence. Discover practical techniques for navigating difficult conversations and fostering a respectful work environment.
Key topics explored
- Impact of digital communication tools on workplace conflict
- The importance of media richness in sensitive conversations
- Role of emotional intelligence in managing conflict
- Techniques for effective negotiation and assertiveness
- The 'conversation maze' mental model for social interactions
- Curiosity as a superpower for learning and connection
To explore Geoff's training courses with us, including his FREE webinar series, please click here.
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