We talk with Lindsey Rix about moving beyond AI anxiety and experimenting with what AI can actually make possible for technical writers.
Drawing from her presentation, Content Is the Strategy, Lindsey shares how she moved from experimenting with custom agents and AI skills to working with developer-adjacent tools, source code, and MCP connections. She explains why she starts with the problem rather than the tool, how AI is helping her gather and interpret information more efficiently, and why technical writers’ language, research, critical-thinking, and problem-solving skills may become even more valuable.
Some highlights from our conversation:
- Reframing AI from threat to tool through hands-on experimentation
- Using content standards, patterns, and style guidance to improve AI results
- Recognizing how technical writing skills translate to prompt engineering and AI workflows
- Learning new tools by building personal projects outside work
- Creating repeatable AI “skills” from real pain points and busywork
- Drafting from pull requests and source code using connectors and MCP
- Asking for read-only access and demonstrating value through small experiments
- Building resiliency by troubleshooting, iterating, and continuing to learn
Season 8 of Inside Tech Comm is sponsored by LavaCon. Use discount code ITC26 to save $200 on registration for LavaCon 2026.
Show Credits
- Intro and outro music - Az
- Audio engineer - RJ Basilio
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