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At some point in the life of any kind of service-based business, something shifts.
The work is meaningful.
Clients are coming in.
Your calendar may even be full.
And inevitably, the day comes when you start asking yourself… Hang on a minute. This is good but it’s a LOT… Is this sustainable? Can I keep this up?
Not just financially — but energetically.
This week on the podcast, I’m joined by Rachel Robertson, a kinesiologist, Pilates instructor, and studio owner on Vancouver Island who has navigated that exact transition.
Rachel started where many practitioners do — working one-to-one with clients. But over time, she began asking a deeper question:
What kind of business actually supports the life I want?
That led her through several evolutions — contracting, workshops, online training, and eventually building a studio and team of instructors.
So today, I wanted to talk to her about the very real growing pains of expanding a service-based business.
In this episode, you’ll hear:
- What happens when your 1-to-1 work is no longer enough. (Time to stretch!)
- What Rachel’s learning about hiring… (it’s been interesting…😉)
- How money discomfort impacts your staff, much less your clients.
- How designing your business around your life changes everything
Managing growth doesn’t always mean working more hours; sometimes it means redesigning the model entirely.
I wanted to share this so you can begin thinking more intentionally about the next stage of your practice — whether that’s adding team members, expanding services, or simply building something more sustainable.
If you haven’t done this already, you may want to try my IP360 Scorecard, a quick and easy way to get a birds eye view of your own business development. I’ll even send you some information afterwards that will help you figure out what phase you’re in - and where you could grow next.
(You’ll find the link to that below.)
Rachel had so much to teach us in this episode. Do check it out!
~Wendy
P.S. If you're someone who secretly wonders whether you’re the only one figuring this business thing out as you go…You’re definitely not. 😉
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TODAY’S GUEST: RACHEL ROBERTSON
Rachel Robertson is a kinesiologist, Pilates instructor, and founder of Return to Form on Vancouver Island. With more than a decade of experience in movement and rehabilitation, Rachel helps both clients and practitioners rethink how sustainable movement — and sustainable businesses — are built.
Her work blends science, movement, and practical business insight, and she now leads a growing Pilates studio while also teaching workshops and webinars for healthcare professionals.
Her website: returntoform.ca | Find her on Instagram: @returntoformkinesiology
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MENTIONED
- Mind Over Money™
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Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor
www.WendyPittsReeves.com
Wendy@WendyPittsReeves.com
