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What if the customers you're driving away are exactly why your restaurant works? Telly Justice and Camille Lindsley built HAGS into one of New York's most talked-about restaurants by refusing to be for everyone. An 18-seat queer fine-dining room in the East Village, a tasting-menu-only model, pay-w…
What if the thing you are most proud of in your business is also the thing quietly draining it? Amanda Signorelli and Nick McMillan took over the Golden Steer in 2019, the oldest steakhouse in Las Vegas, open since 1958. Neither of them came from restaurants. They came from tech, inherited a brand …
What if the fastest way to become a great independent operator is to go work for a chain? Al Lucas spent 21 years at Chart House, starting as a dishwasher and leaving as a vice president. He took that to Stephen Starr, then to Defined Hospitality, where Kalaya just won Outstanding Restaurant at the…
What if the reason you survive your own mistakes has nothing to do with how smart you are, and everything to do with your product? Ashley Morris spent years in finance before he bought the sandwich shop he was obsessed with in college. Today he's the CEO of Capriotti's and Wing Zone. He'll tell you…
What if your concept should have been designed backwards, starting from the check average you need? Ariel Arce had 16 seats and no way to predict what anyone would spend. So she solved for the number first. Sixty five dollars a head, two turns a night. Then she designed a guest experience to delive…
سلب مسئولیت: پادکست و آثار هنری تعبیه شده در این صفحه متعلق به Josh Kopel است که متعلق به صاحب آن است و به Listen Notes، Inc وابسته یا تایید نشده است.