درباره این اپیزود
New Cars. Used Cars. Service. Parts. Same dealership — so why are they so often working against each other?
When departments compete instead of collaborate, the entire dealership pays for it — in profitability, culture and the customer experience.
In this episode of Fixed Ops Focus, Steve Shaw and Dave Rogers are joined by Jamie Powers of Rhythm CDJR to talk about breaking down the walls between departments and getting the entire store working toward the same goal.
When departments compete instead of collaborate, the entire dealership pays for it — in profitability, culture and the customer experience.
In this episode of Fixed Ops Focus, Steve Shaw and Dave Rogers are joined by Jamie Powers of Rhythm CDJR to talk about breaking down the walls between departments and getting the entire store working toward the same goal.
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