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Mark Hagan joins Elevate Care to discuss the dynamic role of technology in healthcare, especially in workforce management. He highlights the importance of strong partnerships between CIOs and HR leaders, effective change management strategies, and the role of AI in improving employee experiences. Mark also emphasizes the critical need for robust technology and data foundations to drive success across healthcare organizations.
Chapters
00:00 Introduction to Healthcare Technology Leadership
02:46 The Evolution of Workforce Technology in Healthcare
06:10 Strategic Partnerships: CIOs and HR Leaders
08:58 Criteria for Selecting Healthcare Technologies
11:46 Successful Implementation and Change Management
15:06 Future Innovations in Healthcare Workforce Technology
17:51 The Role of AI in Healthcare Technology
21:07 Creating a Positive Employee Experience
23:58 The CIO's Role in Driving Innovation
About Mark:
Mark Hagan is the Chief Information and Digital Officer at AMN Healthcare, overseeing digital strategy, technology R&D, IT infrastructure, data security, and program management. With extensive experience in systems integration, platform rationalization, and enterprise technology execution, he has led innovations and digital transformations across multiple organizations.
Before joining AMN Healthcare, Mark served as CIO and Senior VP of IT at Envision Healthcare, where he spearheaded IT strategies for healthcare services. Earlier, as IT Director at TeleTech, he managed global infrastructure expansions across multiple continents.
Mark also contributes as a director for M&M Properties Colorado LLC and Wonolo, Inc. Passionate about innovation, he has introduced AI, robotic process automation, and natural language processing to enhance operations and drive growth.
Learn more about Mark Hagan: https://www.amnhealthcare.com/about/amn-leadership-team/mark-hagan/
Connect with Mark on LinkedIn
Sponsors:
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
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