Brian, Josh, and Tamy: Keep looking up. Welcome to the Daisy Integration Advantage. We're on site this time at our good friends at Lynch Landscape and Design. We've been working with these guys for a long time, and ⁓ they're our first feature for a trade partner, and I think it's important to start off with one of our favorites and honestly one of the best. ⁓ thanks. We're glad to be here. Our friend Nick is ⁓ is remote because we're reversing it this time because we're not in the studio and Nick is calling in from his office. So welcome, my friend.
Nick: Thank you, welcome, nice to see you all.
Brian, Josh, and Tamy: So I guess we can ⁓ we can dive right in. I mean I think first like introduce yourselves, right? ⁓ because our audience is gonna be unfamiliar unless they're familiar. And then an introduction maybe to the company and ⁓ you know a brief overview and history maybe of ⁓ you know how the company started and then you know ⁓ where we're at now. 'Cause ⁓ cause things have really grown. I mean for Lynch since ⁓ since you guys have been here. Yeah. ⁓ well I'll go first because I'll let you go f I'll let you explain the history piece. ⁓ I'm Josh Brown. I'm the senior designer here at Lynch Landscape for the design team. ⁓ I got I've been here for now almost eight years. ⁓ and Love and every second. So that's very nice. ⁓ my name is Tammy. I have worked with Josh for five years now with Lynch Landscape. ⁓ I'm currently the marketing and business development director, but previously when I joined the company, I was the internal ops manager for ⁓ design build. So Josh and I have worked hand in hand very closely for the past five years and many moments have been delightful. Not all delightful, but many of them. Most of them have been delightful. ⁓
Nick: Ha ha ha.
Brian, Josh, and Tamy: a bit about Lynch Landscape. So Lynch Landscape has been around for forty six years now. That's crazy. Yeah. ⁓ it was started by Mike and Kelly Lynch ⁓ back in nineteen eighty. They were one pickup truck and one lawnmower and ⁓ they were based in Wayland and they wanted to serve the Wayland Weston Sudbury community and really stay true to the roots here. over time, obviously that has expanded and grown. We now have a hundred and ten trucks in our fleet. quite quite a big change up from one truck, one one couple going at lawns. ⁓ I think we mow pre said recently six hundred and eighteen eighteen as of this morning. Just from your service side of it. Yes, right. On the design build side, ⁓ for the past 10 years, really, we've kind of dug deep into doing design build projects, ⁓ which has been really exciting for us to see the changes over the past five years in my case, eight years in Josh's case, just the the amount of projects we can do, the kind of impacts we can make on people's outdoor living spaces, and really bringing more people outdoors, which is you know everyone's goal here at this company at least. All right, us too. I love being Yeah. You know, and transforming and e you know, transforming those spaces too, because ⁓ you from the beginning of a project to the end. I mean, when someone's doing a project with you guys, the the end result's amazing. And you know, it lasts years, but it's it's also ⁓ not only is it transformative, but you guys are on the forefront of of of really pushing the envelope of of I think what's possible sometimes as well. ⁓ and that's that only comes from the foundation of, you know, you know, selling that job, designing that job obviously, and then you're cruised all the way through the everybody involved. I mean we love Tony, right? We really love Tony And and the but everybody, I mean the the the Masons, like the the attention to detail and the quality of the work. is just it's it's un it's un you know it's unimaginable once you're you know once you're in it and you see it. So and I love being part of that process. Yeah. You know, even when we're just integrating the technology with it, it's it's ⁓ it's wonderful to see that that whole process come come through and see the project beginning to end. It's ⁓ it just like with the with indoor projects, right, Nick? I mean it's it's awesome. And I I think that we're teased a little bit because we have a little less ⁓
Nick: Yeah.
Brian, Josh, and Tamy: usable time in our in our warm season here, right? Yeah. I mean I guess Florida, they don't want to be outside in the middle of summer either. Yeah, sure. But there are other parts of the country that do get the the the twelve seas you know the twelve you know the twelve ⁓ months a year and all the seasons we we don't get that. But you guys like we've done projects with you guys where we worked like into the winter. ⁓ yeah. You know it's amazing like you guys just like that I pushing the envelope isn't just the the design and everything that you guys do, it's also how hard you guys work. And what you guys put into the project. It's ⁓ it's it's nothing short of amazing. So I Yeah, it's definitely a team effort. You know, the like you mentioned, you know, obviously we have the design and the internal stuff, but Tony at the helm of the construction team and all the the Masons and all of our crew people and they're the ones that kind of really, you know, bring everything together, bring the visions to life and, you know, without them and wouldn't be what it is too. So like we can come up with all the craziest stuff we want, but they're the ones that really help us put it into play. So that's that's a huge piece of the the company for sure. Yeah. I think a big part of that too, why you know you mentioned our crews, our masons, the people who are on site, a lot of these folks have been with us for years and years. Right. It goes back a lot to kind of the family environment that ⁓ Mike and Kelly built and ⁓ Q, who's our president now he's their son in law, and continued, you know, that that small family business element like we're obviously a much bigger company than when we first started but in so many ways we're very much still a small company. There's no closed doors here. People can kind of zip into each other's offices, stop for question. you've seen I'm sure a lot of the crews that are in the field you've worked with them year over year because they're still here with us. They want to stay, they want to bring in their friends, their family members because there is this idea of we're working together as a team. It's not just clock in, clock out, see you later, maybe I'll be back next year. And it comes through too. I mean 'cause you people just have a great attitude on the job site, you know? They do. They love working here and you can tell. That's that's that's something special. Yeah. No, any to continue that and grow it to the level that you guys have. That's that's that's a challenge. Yeah, no, it's definitely a challenge but a welcomed one, I would say for sure. ⁓ how do you guys approach the balance between like creativity and and practical needs in in some of these projects as well? 'Cause some of ⁓ are are crazy, you know, because you know, I I I can think of a couple right off right off, you know, ⁓ right off the top of my head, but ⁓ you know, some of the terrorist stuff and stuff like that. ⁓
Nick: that.
Brian, Josh, and Tamy: you know, what's what's the approach there? Yeah, I mean there's always a balance. ⁓ you know. there's design and what's imaginative and what you can come up with, but also like you said, the functionality and practicality of actually like building it and bringing it to life. And I think a big piece of our success is the dynamic we have between like our design team and our construction team. Like we my desk, me and Tony, who we've already kind of mentioned that name, our desks are back to back to each other. So we're able to talk about of possibilities and what things are and aren't and ⁓ we you know not only that but the rest of the team and being able to bounce ideas off of each other and really push that envelope right ⁓ we're able to not only incorporate the designs to fit the function but make it aesthetically pleasing. it's definitely something that can get lost sometimes between the different realms design and construction but I think here we do a really good job of you know working together on that and Sometimes we g maybe get a little crazy on design side of things, but Tony always makes it happen, so I think he's not one way or another.
Nick: I mean, I'd love to hear a little more about that. Like, you know, how do you build a vision or a design for a client? You your field fascinates me because there's so much to it and probably somewhat similar to our field, know, clients may have some ideas, but they don't have the language. ⁓ You know, so tell me about that. Like, how do you engage a client? How do you build a vision for a property?
Brian, Josh, and Tamy: Sure. Yeah, I mean in landscape too it's it's interesting 'cause people, you know You're in your house every day. Like people, you know, go into the bedroom, the kitchen, the living room, and getting like an idea of like the interior spaces and the outside. Sometimes people have no idea what's really possible. ⁓ you know, you they say, you know, like we want somewhere where we can sit and eat, or maybe, I don't know, maybe they know about an outdoor kitchen or something like that. But we really try and push that envelope at the beginning with them, like understanding what is possible, what you can do, what you know, we talk about integrating technology.
Nick: Mm-hmm.
Brian, Josh, and Tamy: technology as well, like you know, people don't even realize the the extent of outdoor technology and what that brings to the space. Like, you know, we're connected by Wi Fi and everything like that and then people don't realize like ⁓ I want to be on my patio but I still want to be able to utilize those pieces. So you know, just having people understand what's possible. ⁓ In addition to all the other outdoor elements, you know, fire pits, fireplaces, sport courts, putting greens, ⁓ all these different pieces and really, you know, digging deeper, like we have, you know, a number of like questionnaires and things like that that we kinda like present to the customers to really try to ⁓ through you know, multiple in person meetings to figure out what they really want in the space. ⁓ I think they're not always sure at the start, but we kinda like put those little pieces and bugs in their ears and it really helps them like, ⁓ wow, like then we
Nick: Yeah.
Brian, Josh, and Tamy: to see and that's what that really drives a lot of you know the design and a lot of the things that we kind of come up with for the projects. Yeah I think even taking one step back before a designer is even on site a lot of times I'm the first point of contact for ⁓ a new client right they'll call and say ⁓ my friend did work with you or I saw you in a magazine ⁓ I know we want to do something outside I don't know what right and so my my first question is always how do you envision using this space for some people it's I want an oasis where I see no one I can enjoy nature I can like completely chill out for some people it's like I want this to be the neighborhood hotspot I want everyone to celebrate here I want everyone to be able to come and go and this just be the hub of activity. Right. So I think ⁓ you know my background is not in design it is not in construction it's actually in hospitality so I personally approach things in a very different fashion. I'm always looking for the why do you want to do this? Like ⁓ Yeah, I want to be able to be outside. Okay, but why? Do you want to do it because you know you have you know aging parents that are coming to live with you and you have younger children that want to spend time outside on the lawn? Do you have dogs that you want to be able to roam free? Do you have none of those things and you want a garden? So for me, a lot of where I think that begins is setting that stage for the homeowner, even if they don't have you know firm ideas of things. It's kind of like that's okay if you don't have ideas, but here are some things that You know, might help drive the decision-making process because sometimes homeowners do call and say, I have absolutely no idea. I know you guys do great work. I want a designer to come out and tell me what to do. Right. It's like we will do that. No problem. Cool. Give us carte blanche. But do you like to garden? Do you want to grow your own zucchini? Do you want your kids to play in a sandbox? Do you want to work remotely outside in your patio? Like these are things that I think are kind of guiding questions that are lifestyle driven versus it being I want a fire pit, I want this, I want a blue stone patio. I think from my point of view, it's always how do you want to use it versus the design point of view, which is gonna sculpt how you're moving through that space. Does it make sense? It it makes absolute sense. I mean it's some of the discussion we have from a lighting design perspective when you're doing indoor, you know, indoor work as well. And in just how we talk about the use of the space, you know, when someone knows they want some automation in their home. Sure. It's like, well, how do you live in the space? You know, that makes sense. you would approach it like that, but it it is fascinating, like Nick said, because I I I'm fascinated with your side of the work as well, you know? So we get pulled in and I just I can speak to the fact that the the culture of the company being so being good because you can tell a lot from a contractor about how they work with their subs as well. And that communication is always great with you guys. And that, you know, we were you're talking about how how things translate, you know, to Tony's team and and in the construction team, but same thing happens with us, right? Absolutely. Like a lot goes in and and there's a lot of things that can change. You know, and I feel like there's always contingencies in place to like if we need to juke and move, that's not so easy to do with other companies. Yeah. But it's really great working with you guys because of that. Things. You know, and it well i because the end result is all that matters, right? Exactly. The client's happy with it and ⁓ because it's something that we can all step back and be proud of that finished product. Exactly. You know, and then that that doesn't happen without good communication. So you guys have that and ⁓ You know, for anybody that'd be looking at work you know, working with a with a landscape design company, I mean, from the perspective of a ⁓ technology partner of theirs, that's important. That communication is gonna transpire to the to the client as well. Yeah. So it's you know, it's it's what makes you guys one of the things that makes you guys so good. Thank you.
Nick: And I assume your firm, will, obviously you're doing the designing, the initial build, but are you also assumedly doing all the service and maintenance of that property? ⁓ And is that a different group or how does that work? How does it transition from construction to maintenance, I guess?
Brian, Josh, and Tamy: Yeah, I mean, we definitely offer full maintenance services. So we have, you know, everything from lawn mowing to lawn care, s cleanup, weeding, mulching, on the maintenance side of things. We have our division that does all of our tree care, pruning, ⁓ with three arborists, four arborists on staff. You guys are really well known for that. Yeah. Yeah. That's one of the earlier business things that started back when Mike and Kelly Lynch did start the company. ⁓ we have our own irrigation division, plant health care, ⁓ fine gardening, which is a big one too. ⁓ so we all of those ⁓ yeah, all of those services are still part of the company. ⁓
Nick: ⁓ really?
Brian, Josh, and Tamy: And then you know the transition for projects, you know, especially on a lot of these way we work is towards like the tail end of a project as things are starting to get close to wrapping up, we'll introduce one of the landscape reps that functions on the maintenance end of things, introduce them to the homeowners to show them, you know, this individual will be able to, you know, take you through the whole maintenance process, you know, give you the same kind of you know, white glove service that we offer during the construction process. the maintenance and then they'll be able to take it and help make sure that you know the vision of the project, the care, the design intent that was made it shines through for like the years to come. That's like a big thing. You can see that because I mean you guys when the you see the planning schedule and then you see the you know them come in and actually that takes effect and it's grown in in you know a year year two or we're out there doing maintenance on an audio system or something like that. And we see it and if they've continued doing maintenance with with you guys that care and attention is there because that landscaping looks beautiful year in and year out. And that's it after you've made that investment in this beautiful design, you want that. You want that care and attention. It's nice to just be able to do it all at once, right? Yeah, that's that's one of the big things. A lot of our clients like the idea that it's one stop shop, right? Like you're calling one number, there's real people who are picking up the phones, real people who are answering text messages and emails. And no matter who you're calling at the company, we can route it to the appropriate division, right? So if one of Josh's clients call and say, ⁓ you know, everything's looking great, but
Nick: video.
Brian, Josh, and Tamy: I have one tree that's not looking great. Josh is gonna handle that internally, like okay, we'll get this assessed. He's gonna talk to our plant health care guides and they're gonna take care of that internally. And it's the customer just needs to make that one phone call. It's not like ⁓ press five for this division, press seven for this division. It's like we're all in the same building, so it's a matter of cool, let me put you on hold and pop over to Mike's desk and he'll tell me when they can come out and assess that tree. So we should do a quick walkthrough and B-roll 360 camera of just the space. I don't know if you want to see that. I don't know if anyone knows what a landscape company looks like in season. It's you know I mean just have the opposite idea. Yeah, we could we we can see. Maybe the maybe the design wing. Yeah. Well that's what I'm saying, because it is really cool. I mean it's a it's a beautiful what you what you guys did in there. Yeah. Yeah. That open door concept is there. I mean and it's i it's appreciated, especially if you've ever worked in the corporate environment, just can be very closed door. Yeah. Josh Josh
Nick: Yeah.
Brian, Josh, and Tamy: Yeah, it can it can get in even in the mornings and stuff when all the crews are here, it's like you know it's like people whizzing by, papers everywhere, it's kinda funny.
Nick: Yeah.
Brian, Josh, and Tamy: Yeah.
Nick: often wondered, you're designing in the first stages, you know, things grow, right? So, year one, whatever the plan is, it hasn't fully matured yet until probably year two or something. ⁓ Am I correct in that? Or are you designing or getting mature plants so that even year one that looks the way it's supposed to look?
Brian, Josh, and Tamy: ⁓ it really depends on the client and the project. ⁓ you know budgetary restrictions and things like that kind of play a big role in things like that, especially with plants. ⁓ With you know that aside, from a design standpoint, we design in a way initially so it shows would it be fully grown and fully in. ⁓ because like sometimes if you run into if you plant like a bunch of stuff in an an area and you plant it super tight, but those plants are gonna get twice as big, then it's not gonna fit there anymore. So ⁓ it just depend it's just project dependent. But we've definitely done both. We've done projects where
Nick: Sure.
Brian, Josh, and Tamy: smaller size initial start, a lot of space in between plants and they grow in and they do grow in over a few seasons. We've done ones where and that's a funny thing that Tammy and I always talk about was a project where they didn't want to see any space and no mulch and it's just fully jammed pack with planting material and it looks like it's been there for years even though it was freshly done. So it just really depends. Yeah. It just really depends on the project. ⁓ yeah.
Nick: I don't why. Okay, I didn't appreciate that.
Brian, Josh, and Tamy: Remind me to show you picture of that later. Yes. In sync. That's a I mean, yeah. You guys have a lot out there on social media. ⁓ yeah, I'm But at the same time, it's like I'd like to like specifically call that one out. It'd be cool to like throw some of the stuff up on ⁓ you know as visuals for the YouTube ⁓ side of things as well. I can pull it up here even if you want to see it. Yes the share drive. Yeah, cool. Yeah, because if you can get me ⁓ high quality ones, it'll translate better. Cool.
Nick: Yeah, great Brian.
Brian, Josh, and Tamy: The ⁓ go ahead. ⁓ Mark Nick, I'm sorry, go ahead.
Nick: So this. So this might be a silly question, but ⁓ is there any sort of warranty, if you will? Say you plant something, whatever that something is, and six months later it just didn't make it. How does that work?
Brian, Josh, and Tamy: Yeah, the the the warranty in the landscape industry is always a difficult one. ⁓ yeah.
Nick: I wonder, yeah.
Brian, Josh, and Tamy: We as a company, because of the way we operate, our hold in the community and kind of how long we've been around, we still hold a lot of warranties for plants, which it it's it's becoming an age where it becomes harder and harder. Like even nurseries used to give us like a one year warranty on plants. Now a lot of them don't do that anymore either. ⁓ it's it's it's kind of a number of factors, you know, we when you get into like the climate change and the planting and like, you know, proper practices and all that kind of stuff. There's so much going on and happening They just stopped doing it. But we have kind of two different tracks when it comes to like a planting warranty. We have a 90-day warranty, kind of no matter what, for any new plants. ⁓ you know, with the second kind of piece to that is we do have a one-year warranty. ⁓ there's just a few caveats on a project with that, is the customer is
Nick: Okay.
Brian, Josh, and Tamy: needs to be on like an irrigation system so everything is being watered properly and we have to be able to be the ones ⁓ monitoring monitoring and maintaining that system for the year as well as ⁓ some plant healthcare services like ⁓ a big one is anti desiccant for the winter time over like evergreen shrubs and broadleaf of evergreens and things like that. There's a couple other like IPMs and different things like that in the plant healthcare world but ⁓ those are like the few caveats that you know the customers would sign on for and now most of our customers sign on for full maintenance and that's just part of it anyway, so it's an easy transition. Yeah. ⁓ but with those in place we do warranty, you know, the trees and shrubs primarily for
Nick: Yeah, right.
Brian, Josh, and Tamy: you know, that year. You know, lately the big thing that's been tough is rabbits and deer kind of eating everything. Yeah, they're hungry. It's a little bit more of a difficult situation. Whitails are everywhere now. Yeah. Deer everywhere. But you know, we try to really hold true to that kind of stuff. You know, most of it for our perspective it's a customer
Nick: Good luck.
Brian, Josh, and Tamy: you know, experience and a customer satisfaction thing that we're ultimately most, you know, wanting to be a part of. So I think, you know, from a business perspective that's why we've held that. Yeah. Yeah. The official That's that's the official line. How about sustainability and stuff like that? Like y how do you guys ⁓ guide clients in making ⁓ you know environmentally sustainable decisions and stuff like that. Is that Yeah. ⁓ is that something that comes up a lot? It it's actually interesting. So in residential landscape it's actually more difficult to be sustainable than it is in like a commercial setting or an institutional setting or something like that because Residential landscape is, you know, the focus is on like perfectly green grass and manicured shrubs and all these like perfect things, right? And it's kind of like a double-edged sword because there's like a degree of extra maintenance for that, but then the sustainability part isn't as bare. I think one of the big things that we try to preach is like, you know, implementing more plantings, more soft scape elements into projects to help with like, you know, you've heard like the buzzwords like heat island effect and like, you know, hot spots and stuff like that in the environment. So the more like green that we can introduce into a space and you know, trying to add more than what was even previously there when we started the project is really helpful and beneficial for, you know, from an environmental standpoint, sustainability, you know, trying to introduce as many like native plants as possible on projects. ⁓ you know, even things down to simple stuff of like mulch. Right. So there's natural mulch and then there's dyed mulches. We only use the natural, like a natural pine mulch or even better, is what's called leaf mulch, which is a component ⁓ leaves that get that are like broken down over time. Just even that simple switch getting homeowners to get away from like dyed mulches and things like that is like a huge impact. It may not seem in the grand scheme, but like little pieces like that I think are the most beneficial pieces for yards. And even like lawn alternatives to just regular grass, like a culvert. or something like that. We've definitely done projects with that. So it is a balance, right? Because at the end of the day too, it's still a business. Yep. We're still working with customers. They want certain things. So we're trying to, you know, introduce both. You know, we get, you know, the cl we get projects and a client is really really interested in wanting to be sustainable in a native environment, then it's kind of like no holding back and we can kind of really, you know, almost make it like a carbon neutral project. You know, that's kind of also a big piece to try to hit on things. So it really is project dependent. We try our best based on it. Right. You guys have all the knowledge to do it and execute on it, which is Absolutely. Our team is great. We have, you know, some members members and designers on our team that are ⁓ you know, really into native plantings and you can really, you know You put an entire planting plan together with all native plants and it looks just as good if it was a what and no one would really know. And we we implement a lot of that on our projects too already. So drainage systems, you know, really working through like, you know, rain gardens and things like that to really pollinate our gardens, you know. Some of the towns you work in, like Newton I know can be brutal with some of that stuff too. Yeah, towns exactly, with the conservation di commissions in place who have great relationships with them and working, you know, it's hand in hand with them on a lot of projects, you know, working with, you know Drainage components, both engineered and natural, to try to like keep everything good. Right. It's awesome. It's awesome. You guys I mean I guess we could segue that into like like trends and in in challenges in modern ⁓ landscaping. I mean I think we've hit the challenges, but are you what what trends are you guys seeing? I know there's a product that you know like with pergolas and stuff like that. I mean I feel like outdoor living, you guys are extending a lot of the stuff further into the into the colder seasons. Yeah. Yeah. ⁓ not just from a like the project, make making the project happen, but also what people can use. You know, some of the outdoor kitchens you guys have done and stuff like that. They're beautiful, right? it's it's like dream for me one day to have a to have a lynch l a lynch design in ⁓ outdoor space. I probably would never leave my outdoor space. I'd probably just live on my patio. But with that, ⁓ there's some there's some cool things that seem to have been ⁓ you know More like the last five or ten years maybe, ⁓ t you know, taking ⁓ just from my perspective, 'cause it's got some technology integrated it. What what are you guys seeing that's like that's ⁓ more ⁓ more modern in the in the landscaping environment now? Yeah, I mean one of the big things is ⁓ kinda like how you mentioned making especially in the northeast, it's cold, winter, snow, all that kind of stuff, right? So People investing in these backyard spaces wanting to use them longer term, right? You know, introducing there there's a lot of newer systems and stuff for like with technology, especially in like pergolas and structures and stuff like that, with like Louvre systems for like rain. So was thinking ⁓ you know, outdoor TVs, infrared heating is a big one too. I kind of meant like the why getting Wi-Fi out into outdoor spaces. We do that with you guys all the time. Yeah, it's always an ask. It's like a like a necessity now, right? Where it wasn't really before. and I think like those especially, ⁓ even like some of the outdoor kitchens and some of the you know appliances and components that are going into some of those are starting to it's been a long time of like kind of the same consistent things, but there's a few features on some of the stuff that we've seen that have been a little bit like you know, remote integration for like the grills, you know, like in some of the the the structures are all connected as well. So kind of like the same almost like like you guys know, the same inter interior controls. It's like almost trying to do that same thing outside. ⁓ Where do the lighting systems and all that 'cause we're extending their Lutron systems or the control for systems to go control things outside. Now we're even seeing it getting connected to the pools and the spas and all that stuff. It's all integrated so people have it all on their phone. They can do whatever they want from wherever they want. It's kinda like that same thing. It's just getting just the order of convenience, right? Exactly. Yeah. Exactly. The Louvre systems too. Like I I get nerded out on those. I think just 'cause super cool. Yeah, yeah, yeah. It really ⁓ you know, it being able to divert rain and stuff like that and have something that's like can also let light through when there's a nice sunny day. Yeah. So cool. Yeah. So cool.
Nick: Yeah, me a little more about some of these louvered systems. I've seen them, but I don't fully understand what's behind them.
Brian, Josh, and Tamy: Yeah, I mean it's definitely something that has changed even from like we did the one of the first ones we did I think was probably seven years or so ago now. ⁓ and even from that one until now on some of the stuff we've done like the motors, the integration, it used to just be like you know a button on the beam that you open and close and now it's getting integrated into like control floors and lead systems and stuff like that. Yep. We've seen excuse me, we've seen recently. ⁓ But yeah, it's just like It's like a regular pergola or overhead structure and they can be very modern in look, but there's also a you know ways to make them look like a traditional pergola with like the little like detailed wings and the cross braces and stuff like that. But ⁓ it's like a motorized system and it's just like the sladding that like opens and close, kind of like a blind on your window, but overhead. ⁓ exactly, right? And it's that same thing and it's it's like watertight ⁓ when it's closed, so it's completely usable and any like precipitation.
Nick: Okay, right.
Brian, Josh, and Tamy: Or anything like that. ⁓ And then the, you know, it's connected to the lighting. There's fans inside of them. Bug screens too, right? Bug screens is another big one. The heat. Yeah, because like that's actually something we're gonna talk about after I have a project right now that St. Louvre pergola system, outdoor television speaker setup, kind of that whole integration thing. They have a control force system inside, and then we want to like Take it to the outside, they to be able to hook it all up together. So ⁓ it's what we do. We'll definitely talk about that. Yeah, it's definitely the extension, I think Josh mentioned earlier, the extension of the inside going outside. Like I think people now are at least our clients are more likely to think about this as a holistic approach. Like how do I expand extend the space of my indoors to the outdoor space? It's not just, ⁓ this is our patio. It's we're gonna use this as much as we can, as long as we can throughout the year. I mean we have clients who have told us we do Thanksgiving out here every right year which is so cool. Like using it for holidays. Yeah, yeah, yeah. I mean not this year because there you know we had blizzards all through December and January. But you know we've had we've had clients who are like yeah we open presents by the fire pit. Like that's so cool. So cool. Like we love to hear that. So I definitely think that the the ongoing trend is more leaning towards integrating the outdoor spacing making it a place that's a destination year round, not just a summertime
Nick: Wow, great.
Brian, Josh, and Tamy: Hold. Right. Yeah. Yeah, I I I think of just extending the season even just into the fall as nice 'cause we have the best autumns, you know, in the entire country here, right? I mean, sorry, Midwest, but it's it's true. But but I mean you yeah, extending that into the winter and like thinking about like the fact that you guys get feedback, like people are using their spaces out into the into the it's you know, the holiday season. That's that's that's crazy. Yeah. Well it's it's cool that they can do that. Right. You guys enable that. You know, you guys made that happen. Do you guys feel like
Nick: it.
Brian, Josh, and Tamy: some of this people wanting to be outdoors and in the in in in more focused on bringing their experience of living outdoors came through with the pandemic as well. Like Yeah, yeah. Hundred percent. Yeah, I definitely think that's something that people realized. Right. Like what can what could potentially be and happen and you know, being more mindful of that going forward with their spaces and it's something obviously there was a huge boom when it kinda happened, but even to now I mean it's still something that people are thinking and wanting to do. Yeah, it's not it's not a trend that people want to spend more time at home. ⁓ In their space, outside their space. I think now it's very much the idea that your home is your safe haven. No matter what happens, this is where you're gonna be, right? So it's it's literally go touch grass. Okay, I will do it. Like that's great. I will do it. Feeling the grass on your feet's really nice. Yeah. Yes. Yeah, I mean I I I can't spend enough time outdoors. I I always say that too. If our season was was all four seasons and we could work twelve months a year, you know what I mean? Outdoors. I I w integrating what we do outside, I love that. That's my favorite part. Yeah. Yeah, yeah, it is. I love outdoor projects. They're my favorite part of the job. No. Because I just love being outdoors. You know, it's it's nice. And what what better excuse to be out on a even even if it's raining or whatever, but on a sunny day and you're outside working, it doesn't feel like work. Yeah. You know, even when you're you know digging a ditch or whatever. You know, it just it's part of the job, right? But the The the gratification that you that people, like clients get from sitting in a beautiful space and, you know, ⁓ making speakers and the audio disappear into that and just them being able to have that as background music or or whatever. Even if they're not going full blown TV and and crazy with lighting or anything like that. It's just the audio side of that for me, like relaxing in my backyard with some tunes on, is like that's my zen. Yeah. You know? And some of the spaces that you guys have done too. I mean we've you know we've had multiple zones of audio and stuff, but the I can't believe how you guys can take a space and transform an area of a yard to feel it it integrates with the rest of the design, but they can have like a ball court separate from their gathering space in it it in its completely separate space, but it's all integrated, but it's a completely different activity space. Yeah. It it's wild and and we're not talking about a massive footprint. No. I mean I think in the context of maybe some of the the space that you can buy in a Lexington or or you know, or or a Winchester or something like that. ⁓ or a Wellesley. Yeah, we they're they're smaller lots and I think that you know, what we see in, you know, New Hampshire and in Maine sometimes, Nick. But You know, obviously we know what our what the properties can look like here, but being able to transform and work with what we've got. I think that's a that's that's impressive. Yeah. You know, it's nice to see these companies in other parts of the country that they have these massive lots to work with. It's amazing what you guys do with small space. Yeah. I ⁓ you know, oftentimes we have clients who are like, ⁓ we have a pretty small parcel of land. Is that gonna be a problem? Like, I gotta be honest with you, our our team shines when it's under certain parameters, right? Like it's almost like that idea of, you know, you give an artist full free ring do whatever you want it's almost like it stunts the ability to really expand on that right I I will say that the design team here ⁓ it's almost like we look for those projects and it's like oof access points are tough and also you know it's a historical area and also a lot of it they only have this to work with because they abut wetlands it's like these guys are like ⁓ that's great because it gives them like kind of this structure where it's like let's figure this out right it's it's a it's a challenge it's not it's a it's It's a fun challenge to take on. It's not something that's a deterrent. It I actually have found that some of our favorite projects internally are the ones that had those tricky parameters to begin with. Like, yeah, it's great to design like a full-on massive parcel of land with no access issues or anything like that. But I find that the creative juices really start flowing when you have a little bit of challenge there. It gives you something to work with in the museum. I can think of a corner lot in ⁓ And ⁓ and you know, off one twenty six that you guys particularly like knock na like knocked it out of the park. And the boundaries that you guys created with that, like even the the fence that went in, like the attention to detail there, it's a it's a cool spot. And they there wasn't a lot of space to work with. And there were some boundaries there, you know, but what you guys did was was great, you know. Now that clients obviously very, very happy with it. but y it it's it's interesting to see that ⁓ the in the different size of projects, but how you guys are able to work in ⁓
Nick: Yeah, and I can relate to that whole concept where you have some variables that make it difficult that's actually kind of fun, right? Yeah, your mind gets going in a different way. So I totally see what you're saying there.
Brian, Josh, and Tamy: Yeah. 'Cause you can re-imagine a space, right? Right. Yeah. Yeah. Exactly. It's like giving a writer a prompt, right? You can write about anything. ⁓ I have writer's block. Okay, you can only write about these things and you can use those words. Okay, perfect, no problem, right? It's it's a lot of that.
Nick: Ha ha ha.
Brian, Josh, and Tamy: you guys have any personal reflections or success stories that stand out in your mind? I'm sure there's a lot. ⁓ especially Tammy, you've been crushing the the marketing and the you know and the and the and the outreach and all that stuff. So there's a lot of ⁓ you know, you guys have won some awards and stuff on some really impressive stuff. Very recently, John. I get we gotta get a picture of that one up. Yeah. 'Cause that one was I I mean I think I saw it yesterday and I was just like it was just beautiful. And it needs to be highlighted. So I'm sure Josh has some really tangible concepts. I personally, my my concepts are pretty soft. I mean, my background, like I mentioned already, is not in design, is not in landscape, is not in construction. I've never mowed a lawn before. Like I was a city girl, I am a city girl. So for me, ⁓ coming into this space and thinking like, hmm, I don't really know how I'm gonna fit in. I don't know how I can effectively market this when I'm so fish out of water, right? But after being here for five years. Years and learning under the indirect tutelage of my team, and just seeing all of the things, and you know, just like naturally listening and wanting to hear all of the stories and speak to all the clients that I've spoken to. I've spoken to hundreds of clients over the five years I've been here, and every time it comes back to the same: like, how does someone feel in this space? How does the company make them feel? How comfortable can they be in knowing that their space and their livelihood is being taken care of by us? And for me, it's it's those soft. Touch points like yes, Josh designed incredible sport courts and patios and pools, and yeah, that stuff is all great on paper, but for me, it's it's the daily check mark that you get when a client gives you that feedback and they're like, Wow, this space is incredible, this is more than I could have imagined. ⁓ just recently we had a client that award-winning client ⁓ write an email saying, like, I can't believe this is my home. ⁓ my gosh, like this is incredible. And that to me, like, those are my wins, those are the things that I take out of here, and I'm like, yes. We did it, this is great. It's not so much about the physicality of what we accomplished, it's more the soft touch of how we made people feel and how they will continue to feel in those spaces through the time. But I'm sure Josh has real like tangible stories to give. Well, I mean, I th I think it's interesting 'cause, you know, we've done a lot of amazing projects and we love, you know working in complicated situations and coming up with a lot of these cool things and they are really great. I think the biggest thing for me, you know, personally is kind of like Tam kind of talked about it is more so as like our team dynamic, right? I think we are successful because of that. ⁓ Between the design team, between Tammy and internal operations to now business development marketing is like vital to the success of like what we've done and like being able to do that piece and like work together with design and then construction and like all those things kinda like work so well together and then like the pass off to maintenance. I think like, you know, it's kind of cheesy to say like teamwork, right? But like it's it's one of the things that for us has ⁓ has made it so successful because without that we wouldn't be where we are. Right. Like especially some of all of its parts. Exactly, right? And you know, you know we do a lot of great stuff, but like you know, now even to the the marketing and the business development and like working with all these different vendors and all these people, like it's you're you're s you we're seeing the fruits of that labor, right? And it's it's important to have that peace and continue learning and developing, you know, the team. Like bringing in new people, bringing in, you know, we have currently we have an intern from UMass right now working with us on the design team. Like You know, she's doing a fantastic job and doing in you know, teaching us some stuff that's like newer things that they're learning in school and like that, you know, keeping up with integrated in technology, right? It's gonna it's funny, all kinds of works together. Landscape's typically behind with a lot of that stuff sometimes, but just learning new things, new design techniques, things about sustainability, like all of that and that team dynamic is what can help, you know, bring that through. And I I think too, like this specific team, and I say this all the time to people, like they're very talented, but they're very humble. There's never an idea of ⁓ I'm not gonna learn anything new today. Like I we're always learning new things. We meet new trade partners and we're learning new things, new ways to integrate into our design, into the space, how people are going to use it. So in turn we're educating our internal teams, we're educating our clients on how they can do this. And there's so many things that we didn't think possible five years ago, 10 years ago, even last year that we're learning and we're realizing like wow there's this new product or there's this new technique you can approach. approach something with. So we're constantly learning and I think a big part of what makes our team so successful and continues to grow into that success is the fact that there's a level of humility and that idea of we're constant and consummate learners. Like everybody here wants to learn more to get better at their craft because it'll bring the whole team up. Mm-hmm. It's a great outlook and great attitude.
Nick: Yeah, love it, love it.
Brian, Josh, and Tamy: And it it permeates the culture of the company, I think, right? Yeah. Yeah. So and yeah, I I mean, I think that's healthy outlook. you know, just to go through life with is is not thinking you know everything, right? But and being always willing to learn, but that doesn't mean that it ever necessarily works in a business. Right. And it's nice to have that as like such a you know integral part of your culture. Mm-hmm. And that you guys have that outlook. 'Cause I mean it even comes through just in in in meetings with you guys too. It's just it's it's always a fun thing. You know, like Brandon was really bummed. He couldn't be here today. You what I mean? So it's like it's just it's it's it's it's people really enjoy, you know
Nick: Yeah.
Brian, Josh, and Tamy: working with you guys, the clients and we even hear it from the clients. You know, the side chatter that happens with the clients and like how much they enjoy you guys and like they see it with us because we you know we love working with you guys and it's just it g it really comes through. Yeah. And there's a lot to be said for that. ⁓ you know, it you know if there's you know, I I really like to get You know, I've always been one of those people that likes to get people at the table to talk. You know, and that's why, you know, inner introducing you guys to other builders that, you know, either are doing outside work and maybe shouldn't be, or stick to the out indoor stuff because they're really effective at that, or want a really good ⁓ partner just to work with the best. And that doesn't just mean that you guys are doing the best work. It's like they're you guys are a really good partner to work with. And trying to get that through. I mean that that's why we're sitting here is so we can get that message out. Yeah. Right through a natural conversation. Yeah. Instead of it just being something that I'm I'm having a one off conversation with. Yeah. Those one off conversations happen quite a bit, but it's it it's putting it out there for a larger audience is, you know, why I wanted to sit down with you guys today, you know. Yeah, we appreciate it. Yeah, thank you very much. We appreciate you guys. Yeah.
Nick: You may have said this in the beginning, what's your footprint, your geography, and are there new markets that you're exploring?
Brian, Josh, and Tamy: ⁓ yeah, I mean, we're very fortunate that our immediate area is so successful for us. You know, obviously, you know, Mike and Kelly started in the Wayland Sudbury area of Massachusetts, and they you know, this you know, neighborhoods and stuff has really grown in, you know, out to like Weston, Wellesley, Conquer, like all these like surrounding neighborhoods and stuff, but ⁓ For our geographical like limits. ⁓ we've done stuff kind of as far south as Walpole Canton area. I was just we were down there not too long ago. ⁓ we've gone as far north, Winchester, Andover, ⁓ Carlisle. Carlisle. We definitely do stuff in the city. ⁓ We've done a project or two in like New Hampshire and on the Cape and that kind of area as well. It's kind of depending on the project, right? I mean, we are traveling far, so ⁓ but we're definitely ⁓ we're always open to things. ⁓ we looked at a project on Moon Mountain ⁓ two ago or something like that. So it there's definitely possibilities. ⁓ it just depends on the project really. ⁓ but yeah.
Nick: I'm out.
Brian, Josh, and Tamy: We primarily we're in the we're in a good spot. Yeah, this metro west what is it? It's west of what is that? Ninety five? Ninety five. No. What's the ⁓ what's the one twenty eight? Four ninety five? Yeah. Neither of us are actually from Massachusetts, so we don't know And we have all these if you don't know the geography of Massachusetts, we have all these like routes that intersect at one point. Yeah, I think it's four ninety five. Four ninety five, yeah. Yep. Cool. The ⁓ what's the best way to ⁓ to reach out to you guys? I mean obviously you guys will have the website and yeah the description and all that, but contact me always. Cool. Yeah, yeah. Tam contact Tam or if you call the office, ask for Tammy and then you will get brought to the right spot for sure. Yeah. Yeah. She's the master control. The nucleus of it all. The men in black controller in the middle of the thing. And it's saying something because you guys are busy. Yeah. We're pretty busy. Yeah. You we're out on the road time, you know, like and we see lynch trucks literally everywhere. Yeah, yeah. Yeah. We're we are everywhere. We are everywhere, yeah. Yep. I like seeing that. It's whether it's a maintenance crew, whether it's you know the tree crew or whether it's you know some hardscaping or a sign out there 'cause you guys are doing a project. We love seeing it. Yeah, for sure. Cool.
Nick: That's great. Nice job.
Brian, Josh, and Tamy: Thank very much. Cool. I the nice thing about the way we record these is we can just sort of roll into I think we touched on a lot of stuff. Is there anything you guys wanted I like these natural conversations. Yeah, this is great. Yeah. ⁓ I can show you some photos. I don't know if it matters for you as far as like how you're editing if you wanna. I can do I can post, yeah. Okay. ⁓ can I share screen complaints? You can't on here because this is my computer. But we can do it separate. Okay. Yeah. ⁓ I'm just gonna kill the ⁓ kill the recording real quick. Okay.
Nick: Well, that's really impressive.
Nick: Thank you, welcome, nice to see you all.
Brian, Josh, and Tamy: So I guess we can ⁓ we can dive right in. I mean I think first like introduce yourselves, right? ⁓ because our audience is gonna be unfamiliar unless they're familiar. And then an introduction maybe to the company and ⁓ you know a brief overview and history maybe of ⁓ you know how the company started and then you know ⁓ where we're at now. 'Cause ⁓ cause things have really grown. I mean for Lynch since ⁓ since you guys have been here. Yeah. ⁓ well I'll go first because I'll let you go f I'll let you explain the history piece. ⁓ I'm Josh Brown. I'm the senior designer here at Lynch Landscape for the design team. ⁓ I got I've been here for now almost eight years. ⁓ and Love and every second. So that's very nice. ⁓ my name is Tammy. I have worked with Josh for five years now with Lynch Landscape. ⁓ I'm currently the marketing and business development director, but previously when I joined the company, I was the internal ops manager for ⁓ design build. So Josh and I have worked hand in hand very closely for the past five years and many moments have been delightful. Not all delightful, but many of them. Most of them have been delightful. ⁓
Nick: Ha ha ha.
Brian, Josh, and Tamy: a bit about Lynch Landscape. So Lynch Landscape has been around for forty six years now. That's crazy. Yeah. ⁓ it was started by Mike and Kelly Lynch ⁓ back in nineteen eighty. They were one pickup truck and one lawnmower and ⁓ they were based in Wayland and they wanted to serve the Wayland Weston Sudbury community and really stay true to the roots here. over time, obviously that has expanded and grown. We now have a hundred and ten trucks in our fleet. quite quite a big change up from one truck, one one couple going at lawns. ⁓ I think we mow pre said recently six hundred and eighteen eighteen as of this morning. Just from your service side of it. Yes, right. On the design build side, ⁓ for the past 10 years, really, we've kind of dug deep into doing design build projects, ⁓ which has been really exciting for us to see the changes over the past five years in my case, eight years in Josh's case, just the the amount of projects we can do, the kind of impacts we can make on people's outdoor living spaces, and really bringing more people outdoors, which is you know everyone's goal here at this company at least. All right, us too. I love being Yeah. You know, and transforming and e you know, transforming those spaces too, because ⁓ you from the beginning of a project to the end. I mean, when someone's doing a project with you guys, the the end result's amazing. And you know, it lasts years, but it's it's also ⁓ not only is it transformative, but you guys are on the forefront of of of really pushing the envelope of of I think what's possible sometimes as well. ⁓ and that's that only comes from the foundation of, you know, you know, selling that job, designing that job obviously, and then you're cruised all the way through the everybody involved. I mean we love Tony, right? We really love Tony And and the but everybody, I mean the the the Masons, like the the attention to detail and the quality of the work. is just it's it's un it's un you know it's unimaginable once you're you know once you're in it and you see it. So and I love being part of that process. Yeah. You know, even when we're just integrating the technology with it, it's it's ⁓ it's wonderful to see that that whole process come come through and see the project beginning to end. It's ⁓ it just like with the with indoor projects, right, Nick? I mean it's it's awesome. And I I think that we're teased a little bit because we have a little less ⁓
Nick: Yeah.
Brian, Josh, and Tamy: usable time in our in our warm season here, right? Yeah. I mean I guess Florida, they don't want to be outside in the middle of summer either. Yeah, sure. But there are other parts of the country that do get the the the twelve seas you know the twelve you know the twelve ⁓ months a year and all the seasons we we don't get that. But you guys like we've done projects with you guys where we worked like into the winter. ⁓ yeah. You know it's amazing like you guys just like that I pushing the envelope isn't just the the design and everything that you guys do, it's also how hard you guys work. And what you guys put into the project. It's ⁓ it's it's nothing short of amazing. So I Yeah, it's definitely a team effort. You know, the like you mentioned, you know, obviously we have the design and the internal stuff, but Tony at the helm of the construction team and all the the Masons and all of our crew people and they're the ones that kind of really, you know, bring everything together, bring the visions to life and, you know, without them and wouldn't be what it is too. So like we can come up with all the craziest stuff we want, but they're the ones that really help us put it into play. So that's that's a huge piece of the the company for sure. Yeah. I think a big part of that too, why you know you mentioned our crews, our masons, the people who are on site, a lot of these folks have been with us for years and years. Right. It goes back a lot to kind of the family environment that ⁓ Mike and Kelly built and ⁓ Q, who's our president now he's their son in law, and continued, you know, that that small family business element like we're obviously a much bigger company than when we first started but in so many ways we're very much still a small company. There's no closed doors here. People can kind of zip into each other's offices, stop for question. you've seen I'm sure a lot of the crews that are in the field you've worked with them year over year because they're still here with us. They want to stay, they want to bring in their friends, their family members because there is this idea of we're working together as a team. It's not just clock in, clock out, see you later, maybe I'll be back next year. And it comes through too. I mean 'cause you people just have a great attitude on the job site, you know? They do. They love working here and you can tell. That's that's that's something special. Yeah. No, any to continue that and grow it to the level that you guys have. That's that's that's a challenge. Yeah, no, it's definitely a challenge but a welcomed one, I would say for sure. ⁓ how do you guys approach the balance between like creativity and and practical needs in in some of these projects as well? 'Cause some of ⁓ are are crazy, you know, because you know, I I I can think of a couple right off right off, you know, ⁓ right off the top of my head, but ⁓ you know, some of the terrorist stuff and stuff like that. ⁓
Nick: that.
Brian, Josh, and Tamy: you know, what's what's the approach there? Yeah, I mean there's always a balance. ⁓ you know. there's design and what's imaginative and what you can come up with, but also like you said, the functionality and practicality of actually like building it and bringing it to life. And I think a big piece of our success is the dynamic we have between like our design team and our construction team. Like we my desk, me and Tony, who we've already kind of mentioned that name, our desks are back to back to each other. So we're able to talk about of possibilities and what things are and aren't and ⁓ we you know not only that but the rest of the team and being able to bounce ideas off of each other and really push that envelope right ⁓ we're able to not only incorporate the designs to fit the function but make it aesthetically pleasing. it's definitely something that can get lost sometimes between the different realms design and construction but I think here we do a really good job of you know working together on that and Sometimes we g maybe get a little crazy on design side of things, but Tony always makes it happen, so I think he's not one way or another.
Nick: I mean, I'd love to hear a little more about that. Like, you know, how do you build a vision or a design for a client? You your field fascinates me because there's so much to it and probably somewhat similar to our field, know, clients may have some ideas, but they don't have the language. ⁓ You know, so tell me about that. Like, how do you engage a client? How do you build a vision for a property?
Brian, Josh, and Tamy: Sure. Yeah, I mean in landscape too it's it's interesting 'cause people, you know You're in your house every day. Like people, you know, go into the bedroom, the kitchen, the living room, and getting like an idea of like the interior spaces and the outside. Sometimes people have no idea what's really possible. ⁓ you know, you they say, you know, like we want somewhere where we can sit and eat, or maybe, I don't know, maybe they know about an outdoor kitchen or something like that. But we really try and push that envelope at the beginning with them, like understanding what is possible, what you can do, what you know, we talk about integrating technology.
Nick: Mm-hmm.
Brian, Josh, and Tamy: technology as well, like you know, people don't even realize the the extent of outdoor technology and what that brings to the space. Like, you know, we're connected by Wi Fi and everything like that and then people don't realize like ⁓ I want to be on my patio but I still want to be able to utilize those pieces. So you know, just having people understand what's possible. ⁓ In addition to all the other outdoor elements, you know, fire pits, fireplaces, sport courts, putting greens, ⁓ all these different pieces and really, you know, digging deeper, like we have, you know, a number of like questionnaires and things like that that we kinda like present to the customers to really try to ⁓ through you know, multiple in person meetings to figure out what they really want in the space. ⁓ I think they're not always sure at the start, but we kinda like put those little pieces and bugs in their ears and it really helps them like, ⁓ wow, like then we
Nick: Yeah.
Brian, Josh, and Tamy: to see and that's what that really drives a lot of you know the design and a lot of the things that we kind of come up with for the projects. Yeah I think even taking one step back before a designer is even on site a lot of times I'm the first point of contact for ⁓ a new client right they'll call and say ⁓ my friend did work with you or I saw you in a magazine ⁓ I know we want to do something outside I don't know what right and so my my first question is always how do you envision using this space for some people it's I want an oasis where I see no one I can enjoy nature I can like completely chill out for some people it's like I want this to be the neighborhood hotspot I want everyone to celebrate here I want everyone to be able to come and go and this just be the hub of activity. Right. So I think ⁓ you know my background is not in design it is not in construction it's actually in hospitality so I personally approach things in a very different fashion. I'm always looking for the why do you want to do this? Like ⁓ Yeah, I want to be able to be outside. Okay, but why? Do you want to do it because you know you have you know aging parents that are coming to live with you and you have younger children that want to spend time outside on the lawn? Do you have dogs that you want to be able to roam free? Do you have none of those things and you want a garden? So for me, a lot of where I think that begins is setting that stage for the homeowner, even if they don't have you know firm ideas of things. It's kind of like that's okay if you don't have ideas, but here are some things that You know, might help drive the decision-making process because sometimes homeowners do call and say, I have absolutely no idea. I know you guys do great work. I want a designer to come out and tell me what to do. Right. It's like we will do that. No problem. Cool. Give us carte blanche. But do you like to garden? Do you want to grow your own zucchini? Do you want your kids to play in a sandbox? Do you want to work remotely outside in your patio? Like these are things that I think are kind of guiding questions that are lifestyle driven versus it being I want a fire pit, I want this, I want a blue stone patio. I think from my point of view, it's always how do you want to use it versus the design point of view, which is gonna sculpt how you're moving through that space. Does it make sense? It it makes absolute sense. I mean it's some of the discussion we have from a lighting design perspective when you're doing indoor, you know, indoor work as well. And in just how we talk about the use of the space, you know, when someone knows they want some automation in their home. Sure. It's like, well, how do you live in the space? You know, that makes sense. you would approach it like that, but it it is fascinating, like Nick said, because I I I'm fascinated with your side of the work as well, you know? So we get pulled in and I just I can speak to the fact that the the culture of the company being so being good because you can tell a lot from a contractor about how they work with their subs as well. And that communication is always great with you guys. And that, you know, we were you're talking about how how things translate, you know, to Tony's team and and in the construction team, but same thing happens with us, right? Absolutely. Like a lot goes in and and there's a lot of things that can change. You know, and I feel like there's always contingencies in place to like if we need to juke and move, that's not so easy to do with other companies. Yeah. But it's really great working with you guys because of that. Things. You know, and it well i because the end result is all that matters, right? Exactly. The client's happy with it and ⁓ because it's something that we can all step back and be proud of that finished product. Exactly. You know, and then that that doesn't happen without good communication. So you guys have that and ⁓ You know, for anybody that'd be looking at work you know, working with a with a landscape design company, I mean, from the perspective of a ⁓ technology partner of theirs, that's important. That communication is gonna transpire to the to the client as well. Yeah. So it's you know, it's it's what makes you guys one of the things that makes you guys so good. Thank you.
Nick: And I assume your firm, will, obviously you're doing the designing, the initial build, but are you also assumedly doing all the service and maintenance of that property? ⁓ And is that a different group or how does that work? How does it transition from construction to maintenance, I guess?
Brian, Josh, and Tamy: Yeah, I mean, we definitely offer full maintenance services. So we have, you know, everything from lawn mowing to lawn care, s cleanup, weeding, mulching, on the maintenance side of things. We have our division that does all of our tree care, pruning, ⁓ with three arborists, four arborists on staff. You guys are really well known for that. Yeah. Yeah. That's one of the earlier business things that started back when Mike and Kelly Lynch did start the company. ⁓ we have our own irrigation division, plant health care, ⁓ fine gardening, which is a big one too. ⁓ so we all of those ⁓ yeah, all of those services are still part of the company. ⁓
Nick: ⁓ really?
Brian, Josh, and Tamy: And then you know the transition for projects, you know, especially on a lot of these way we work is towards like the tail end of a project as things are starting to get close to wrapping up, we'll introduce one of the landscape reps that functions on the maintenance end of things, introduce them to the homeowners to show them, you know, this individual will be able to, you know, take you through the whole maintenance process, you know, give you the same kind of you know, white glove service that we offer during the construction process. the maintenance and then they'll be able to take it and help make sure that you know the vision of the project, the care, the design intent that was made it shines through for like the years to come. That's like a big thing. You can see that because I mean you guys when the you see the planning schedule and then you see the you know them come in and actually that takes effect and it's grown in in you know a year year two or we're out there doing maintenance on an audio system or something like that. And we see it and if they've continued doing maintenance with with you guys that care and attention is there because that landscaping looks beautiful year in and year out. And that's it after you've made that investment in this beautiful design, you want that. You want that care and attention. It's nice to just be able to do it all at once, right? Yeah, that's that's one of the big things. A lot of our clients like the idea that it's one stop shop, right? Like you're calling one number, there's real people who are picking up the phones, real people who are answering text messages and emails. And no matter who you're calling at the company, we can route it to the appropriate division, right? So if one of Josh's clients call and say, ⁓ you know, everything's looking great, but
Nick: video.
Brian, Josh, and Tamy: I have one tree that's not looking great. Josh is gonna handle that internally, like okay, we'll get this assessed. He's gonna talk to our plant health care guides and they're gonna take care of that internally. And it's the customer just needs to make that one phone call. It's not like ⁓ press five for this division, press seven for this division. It's like we're all in the same building, so it's a matter of cool, let me put you on hold and pop over to Mike's desk and he'll tell me when they can come out and assess that tree. So we should do a quick walkthrough and B-roll 360 camera of just the space. I don't know if you want to see that. I don't know if anyone knows what a landscape company looks like in season. It's you know I mean just have the opposite idea. Yeah, we could we we can see. Maybe the maybe the design wing. Yeah. Well that's what I'm saying, because it is really cool. I mean it's a it's a beautiful what you what you guys did in there. Yeah. Yeah. That open door concept is there. I mean and it's i it's appreciated, especially if you've ever worked in the corporate environment, just can be very closed door. Yeah. Josh Josh
Nick: Yeah.
Brian, Josh, and Tamy: Yeah, it can it can get in even in the mornings and stuff when all the crews are here, it's like you know it's like people whizzing by, papers everywhere, it's kinda funny.
Nick: Yeah.
Brian, Josh, and Tamy: Yeah.
Nick: often wondered, you're designing in the first stages, you know, things grow, right? So, year one, whatever the plan is, it hasn't fully matured yet until probably year two or something. ⁓ Am I correct in that? Or are you designing or getting mature plants so that even year one that looks the way it's supposed to look?
Brian, Josh, and Tamy: ⁓ it really depends on the client and the project. ⁓ you know budgetary restrictions and things like that kind of play a big role in things like that, especially with plants. ⁓ With you know that aside, from a design standpoint, we design in a way initially so it shows would it be fully grown and fully in. ⁓ because like sometimes if you run into if you plant like a bunch of stuff in an an area and you plant it super tight, but those plants are gonna get twice as big, then it's not gonna fit there anymore. So ⁓ it just depend it's just project dependent. But we've definitely done both. We've done projects where
Nick: Sure.
Brian, Josh, and Tamy: smaller size initial start, a lot of space in between plants and they grow in and they do grow in over a few seasons. We've done ones where and that's a funny thing that Tammy and I always talk about was a project where they didn't want to see any space and no mulch and it's just fully jammed pack with planting material and it looks like it's been there for years even though it was freshly done. So it just really depends. Yeah. It just really depends on the project. ⁓ yeah.
Nick: I don't why. Okay, I didn't appreciate that.
Brian, Josh, and Tamy: Remind me to show you picture of that later. Yes. In sync. That's a I mean, yeah. You guys have a lot out there on social media. ⁓ yeah, I'm But at the same time, it's like I'd like to like specifically call that one out. It'd be cool to like throw some of the stuff up on ⁓ you know as visuals for the YouTube ⁓ side of things as well. I can pull it up here even if you want to see it. Yes the share drive. Yeah, cool. Yeah, because if you can get me ⁓ high quality ones, it'll translate better. Cool.
Nick: Yeah, great Brian.
Brian, Josh, and Tamy: The ⁓ go ahead. ⁓ Mark Nick, I'm sorry, go ahead.
Nick: So this. So this might be a silly question, but ⁓ is there any sort of warranty, if you will? Say you plant something, whatever that something is, and six months later it just didn't make it. How does that work?
Brian, Josh, and Tamy: Yeah, the the the warranty in the landscape industry is always a difficult one. ⁓ yeah.
Nick: I wonder, yeah.
Brian, Josh, and Tamy: We as a company, because of the way we operate, our hold in the community and kind of how long we've been around, we still hold a lot of warranties for plants, which it it's it's becoming an age where it becomes harder and harder. Like even nurseries used to give us like a one year warranty on plants. Now a lot of them don't do that anymore either. ⁓ it's it's it's kind of a number of factors, you know, we when you get into like the climate change and the planting and like, you know, proper practices and all that kind of stuff. There's so much going on and happening They just stopped doing it. But we have kind of two different tracks when it comes to like a planting warranty. We have a 90-day warranty, kind of no matter what, for any new plants. ⁓ you know, with the second kind of piece to that is we do have a one-year warranty. ⁓ there's just a few caveats on a project with that, is the customer is
Nick: Okay.
Brian, Josh, and Tamy: needs to be on like an irrigation system so everything is being watered properly and we have to be able to be the ones ⁓ monitoring monitoring and maintaining that system for the year as well as ⁓ some plant healthcare services like ⁓ a big one is anti desiccant for the winter time over like evergreen shrubs and broadleaf of evergreens and things like that. There's a couple other like IPMs and different things like that in the plant healthcare world but ⁓ those are like the few caveats that you know the customers would sign on for and now most of our customers sign on for full maintenance and that's just part of it anyway, so it's an easy transition. Yeah. ⁓ but with those in place we do warranty, you know, the trees and shrubs primarily for
Nick: Yeah, right.
Brian, Josh, and Tamy: you know, that year. You know, lately the big thing that's been tough is rabbits and deer kind of eating everything. Yeah, they're hungry. It's a little bit more of a difficult situation. Whitails are everywhere now. Yeah. Deer everywhere. But you know, we try to really hold true to that kind of stuff. You know, most of it for our perspective it's a customer
Nick: Good luck.
Brian, Josh, and Tamy: you know, experience and a customer satisfaction thing that we're ultimately most, you know, wanting to be a part of. So I think, you know, from a business perspective that's why we've held that. Yeah. Yeah. The official That's that's the official line. How about sustainability and stuff like that? Like y how do you guys ⁓ guide clients in making ⁓ you know environmentally sustainable decisions and stuff like that. Is that Yeah. ⁓ is that something that comes up a lot? It it's actually interesting. So in residential landscape it's actually more difficult to be sustainable than it is in like a commercial setting or an institutional setting or something like that because Residential landscape is, you know, the focus is on like perfectly green grass and manicured shrubs and all these like perfect things, right? And it's kind of like a double-edged sword because there's like a degree of extra maintenance for that, but then the sustainability part isn't as bare. I think one of the big things that we try to preach is like, you know, implementing more plantings, more soft scape elements into projects to help with like, you know, you've heard like the buzzwords like heat island effect and like, you know, hot spots and stuff like that in the environment. So the more like green that we can introduce into a space and you know, trying to add more than what was even previously there when we started the project is really helpful and beneficial for, you know, from an environmental standpoint, sustainability, you know, trying to introduce as many like native plants as possible on projects. ⁓ you know, even things down to simple stuff of like mulch. Right. So there's natural mulch and then there's dyed mulches. We only use the natural, like a natural pine mulch or even better, is what's called leaf mulch, which is a component ⁓ leaves that get that are like broken down over time. Just even that simple switch getting homeowners to get away from like dyed mulches and things like that is like a huge impact. It may not seem in the grand scheme, but like little pieces like that I think are the most beneficial pieces for yards. And even like lawn alternatives to just regular grass, like a culvert. or something like that. We've definitely done projects with that. So it is a balance, right? Because at the end of the day too, it's still a business. Yep. We're still working with customers. They want certain things. So we're trying to, you know, introduce both. You know, we get, you know, the cl we get projects and a client is really really interested in wanting to be sustainable in a native environment, then it's kind of like no holding back and we can kind of really, you know, almost make it like a carbon neutral project. You know, that's kind of also a big piece to try to hit on things. So it really is project dependent. We try our best based on it. Right. You guys have all the knowledge to do it and execute on it, which is Absolutely. Our team is great. We have, you know, some members members and designers on our team that are ⁓ you know, really into native plantings and you can really, you know You put an entire planting plan together with all native plants and it looks just as good if it was a what and no one would really know. And we we implement a lot of that on our projects too already. So drainage systems, you know, really working through like, you know, rain gardens and things like that to really pollinate our gardens, you know. Some of the towns you work in, like Newton I know can be brutal with some of that stuff too. Yeah, towns exactly, with the conservation di commissions in place who have great relationships with them and working, you know, it's hand in hand with them on a lot of projects, you know, working with, you know Drainage components, both engineered and natural, to try to like keep everything good. Right. It's awesome. It's awesome. You guys I mean I guess we could segue that into like like trends and in in challenges in modern ⁓ landscaping. I mean I think we've hit the challenges, but are you what what trends are you guys seeing? I know there's a product that you know like with pergolas and stuff like that. I mean I feel like outdoor living, you guys are extending a lot of the stuff further into the into the colder seasons. Yeah. Yeah. ⁓ not just from a like the project, make making the project happen, but also what people can use. You know, some of the outdoor kitchens you guys have done and stuff like that. They're beautiful, right? it's it's like dream for me one day to have a to have a lynch l a lynch design in ⁓ outdoor space. I probably would never leave my outdoor space. I'd probably just live on my patio. But with that, ⁓ there's some there's some cool things that seem to have been ⁓ you know More like the last five or ten years maybe, ⁓ t you know, taking ⁓ just from my perspective, 'cause it's got some technology integrated it. What what are you guys seeing that's like that's ⁓ more ⁓ more modern in the in the landscaping environment now? Yeah, I mean one of the big things is ⁓ kinda like how you mentioned making especially in the northeast, it's cold, winter, snow, all that kind of stuff, right? So People investing in these backyard spaces wanting to use them longer term, right? You know, introducing there there's a lot of newer systems and stuff for like with technology, especially in like pergolas and structures and stuff like that, with like Louvre systems for like rain. So was thinking ⁓ you know, outdoor TVs, infrared heating is a big one too. I kind of meant like the why getting Wi-Fi out into outdoor spaces. We do that with you guys all the time. Yeah, it's always an ask. It's like a like a necessity now, right? Where it wasn't really before. and I think like those especially, ⁓ even like some of the outdoor kitchens and some of the you know appliances and components that are going into some of those are starting to it's been a long time of like kind of the same consistent things, but there's a few features on some of the stuff that we've seen that have been a little bit like you know, remote integration for like the grills, you know, like in some of the the the structures are all connected as well. So kind of like the same almost like like you guys know, the same inter interior controls. It's like almost trying to do that same thing outside. ⁓ Where do the lighting systems and all that 'cause we're extending their Lutron systems or the control for systems to go control things outside. Now we're even seeing it getting connected to the pools and the spas and all that stuff. It's all integrated so people have it all on their phone. They can do whatever they want from wherever they want. It's kinda like that same thing. It's just getting just the order of convenience, right? Exactly. Yeah. Exactly. The Louvre systems too. Like I I get nerded out on those. I think just 'cause super cool. Yeah, yeah, yeah. It really ⁓ you know, it being able to divert rain and stuff like that and have something that's like can also let light through when there's a nice sunny day. Yeah. So cool. Yeah. So cool.
Nick: Yeah, me a little more about some of these louvered systems. I've seen them, but I don't fully understand what's behind them.
Brian, Josh, and Tamy: Yeah, I mean it's definitely something that has changed even from like we did the one of the first ones we did I think was probably seven years or so ago now. ⁓ and even from that one until now on some of the stuff we've done like the motors, the integration, it used to just be like you know a button on the beam that you open and close and now it's getting integrated into like control floors and lead systems and stuff like that. Yep. We've seen excuse me, we've seen recently. ⁓ But yeah, it's just like It's like a regular pergola or overhead structure and they can be very modern in look, but there's also a you know ways to make them look like a traditional pergola with like the little like detailed wings and the cross braces and stuff like that. But ⁓ it's like a motorized system and it's just like the sladding that like opens and close, kind of like a blind on your window, but overhead. ⁓ exactly, right? And it's that same thing and it's it's like watertight ⁓ when it's closed, so it's completely usable and any like precipitation.
Nick: Okay, right.
Brian, Josh, and Tamy: Or anything like that. ⁓ And then the, you know, it's connected to the lighting. There's fans inside of them. Bug screens too, right? Bug screens is another big one. The heat. Yeah, because like that's actually something we're gonna talk about after I have a project right now that St. Louvre pergola system, outdoor television speaker setup, kind of that whole integration thing. They have a control force system inside, and then we want to like Take it to the outside, they to be able to hook it all up together. So ⁓ it's what we do. We'll definitely talk about that. Yeah, it's definitely the extension, I think Josh mentioned earlier, the extension of the inside going outside. Like I think people now are at least our clients are more likely to think about this as a holistic approach. Like how do I expand extend the space of my indoors to the outdoor space? It's not just, ⁓ this is our patio. It's we're gonna use this as much as we can, as long as we can throughout the year. I mean we have clients who have told us we do Thanksgiving out here every right year which is so cool. Like using it for holidays. Yeah, yeah, yeah. I mean not this year because there you know we had blizzards all through December and January. But you know we've had we've had clients who are like yeah we open presents by the fire pit. Like that's so cool. So cool. Like we love to hear that. So I definitely think that the the ongoing trend is more leaning towards integrating the outdoor spacing making it a place that's a destination year round, not just a summertime
Nick: Wow, great.
Brian, Josh, and Tamy: Hold. Right. Yeah. Yeah, I I I think of just extending the season even just into the fall as nice 'cause we have the best autumns, you know, in the entire country here, right? I mean, sorry, Midwest, but it's it's true. But but I mean you yeah, extending that into the winter and like thinking about like the fact that you guys get feedback, like people are using their spaces out into the into the it's you know, the holiday season. That's that's that's crazy. Yeah. Well it's it's cool that they can do that. Right. You guys enable that. You know, you guys made that happen. Do you guys feel like
Nick: it.
Brian, Josh, and Tamy: some of this people wanting to be outdoors and in the in in in more focused on bringing their experience of living outdoors came through with the pandemic as well. Like Yeah, yeah. Hundred percent. Yeah, I definitely think that's something that people realized. Right. Like what can what could potentially be and happen and you know, being more mindful of that going forward with their spaces and it's something obviously there was a huge boom when it kinda happened, but even to now I mean it's still something that people are thinking and wanting to do. Yeah, it's not it's not a trend that people want to spend more time at home. ⁓ In their space, outside their space. I think now it's very much the idea that your home is your safe haven. No matter what happens, this is where you're gonna be, right? So it's it's literally go touch grass. Okay, I will do it. Like that's great. I will do it. Feeling the grass on your feet's really nice. Yeah. Yes. Yeah, I mean I I I can't spend enough time outdoors. I I always say that too. If our season was was all four seasons and we could work twelve months a year, you know what I mean? Outdoors. I I w integrating what we do outside, I love that. That's my favorite part. Yeah. Yeah, yeah, it is. I love outdoor projects. They're my favorite part of the job. No. Because I just love being outdoors. You know, it's it's nice. And what what better excuse to be out on a even even if it's raining or whatever, but on a sunny day and you're outside working, it doesn't feel like work. Yeah. You know, even when you're you know digging a ditch or whatever. You know, it just it's part of the job, right? But the The the gratification that you that people, like clients get from sitting in a beautiful space and, you know, ⁓ making speakers and the audio disappear into that and just them being able to have that as background music or or whatever. Even if they're not going full blown TV and and crazy with lighting or anything like that. It's just the audio side of that for me, like relaxing in my backyard with some tunes on, is like that's my zen. Yeah. You know? And some of the spaces that you guys have done too. I mean we've you know we've had multiple zones of audio and stuff, but the I can't believe how you guys can take a space and transform an area of a yard to feel it it integrates with the rest of the design, but they can have like a ball court separate from their gathering space in it it in its completely separate space, but it's all integrated, but it's a completely different activity space. Yeah. It it's wild and and we're not talking about a massive footprint. No. I mean I think in the context of maybe some of the the space that you can buy in a Lexington or or you know, or or a Winchester or something like that. ⁓ or a Wellesley. Yeah, we they're they're smaller lots and I think that you know, what we see in, you know, New Hampshire and in Maine sometimes, Nick. But You know, obviously we know what our what the properties can look like here, but being able to transform and work with what we've got. I think that's a that's that's impressive. Yeah. You know, it's nice to see these companies in other parts of the country that they have these massive lots to work with. It's amazing what you guys do with small space. Yeah. I ⁓ you know, oftentimes we have clients who are like, ⁓ we have a pretty small parcel of land. Is that gonna be a problem? Like, I gotta be honest with you, our our team shines when it's under certain parameters, right? Like it's almost like that idea of, you know, you give an artist full free ring do whatever you want it's almost like it stunts the ability to really expand on that right I I will say that the design team here ⁓ it's almost like we look for those projects and it's like oof access points are tough and also you know it's a historical area and also a lot of it they only have this to work with because they abut wetlands it's like these guys are like ⁓ that's great because it gives them like kind of this structure where it's like let's figure this out right it's it's a it's a challenge it's not it's a it's It's a fun challenge to take on. It's not something that's a deterrent. It I actually have found that some of our favorite projects internally are the ones that had those tricky parameters to begin with. Like, yeah, it's great to design like a full-on massive parcel of land with no access issues or anything like that. But I find that the creative juices really start flowing when you have a little bit of challenge there. It gives you something to work with in the museum. I can think of a corner lot in ⁓ And ⁓ and you know, off one twenty six that you guys particularly like knock na like knocked it out of the park. And the boundaries that you guys created with that, like even the the fence that went in, like the attention to detail there, it's a it's a cool spot. And they there wasn't a lot of space to work with. And there were some boundaries there, you know, but what you guys did was was great, you know. Now that clients obviously very, very happy with it. but y it it's it's interesting to see that ⁓ the in the different size of projects, but how you guys are able to work in ⁓
Nick: Yeah, and I can relate to that whole concept where you have some variables that make it difficult that's actually kind of fun, right? Yeah, your mind gets going in a different way. So I totally see what you're saying there.
Brian, Josh, and Tamy: Yeah. 'Cause you can re-imagine a space, right? Right. Yeah. Yeah. Exactly. It's like giving a writer a prompt, right? You can write about anything. ⁓ I have writer's block. Okay, you can only write about these things and you can use those words. Okay, perfect, no problem, right? It's it's a lot of that.
Nick: Ha ha ha.
Brian, Josh, and Tamy: you guys have any personal reflections or success stories that stand out in your mind? I'm sure there's a lot. ⁓ especially Tammy, you've been crushing the the marketing and the you know and the and the and the outreach and all that stuff. So there's a lot of ⁓ you know, you guys have won some awards and stuff on some really impressive stuff. Very recently, John. I get we gotta get a picture of that one up. Yeah. 'Cause that one was I I mean I think I saw it yesterday and I was just like it was just beautiful. And it needs to be highlighted. So I'm sure Josh has some really tangible concepts. I personally, my my concepts are pretty soft. I mean, my background, like I mentioned already, is not in design, is not in landscape, is not in construction. I've never mowed a lawn before. Like I was a city girl, I am a city girl. So for me, ⁓ coming into this space and thinking like, hmm, I don't really know how I'm gonna fit in. I don't know how I can effectively market this when I'm so fish out of water, right? But after being here for five years. Years and learning under the indirect tutelage of my team, and just seeing all of the things, and you know, just like naturally listening and wanting to hear all of the stories and speak to all the clients that I've spoken to. I've spoken to hundreds of clients over the five years I've been here, and every time it comes back to the same: like, how does someone feel in this space? How does the company make them feel? How comfortable can they be in knowing that their space and their livelihood is being taken care of by us? And for me, it's it's those soft. Touch points like yes, Josh designed incredible sport courts and patios and pools, and yeah, that stuff is all great on paper, but for me, it's it's the daily check mark that you get when a client gives you that feedback and they're like, Wow, this space is incredible, this is more than I could have imagined. ⁓ just recently we had a client that award-winning client ⁓ write an email saying, like, I can't believe this is my home. ⁓ my gosh, like this is incredible. And that to me, like, those are my wins, those are the things that I take out of here, and I'm like, yes. We did it, this is great. It's not so much about the physicality of what we accomplished, it's more the soft touch of how we made people feel and how they will continue to feel in those spaces through the time. But I'm sure Josh has real like tangible stories to give. Well, I mean, I th I think it's interesting 'cause, you know, we've done a lot of amazing projects and we love, you know working in complicated situations and coming up with a lot of these cool things and they are really great. I think the biggest thing for me, you know, personally is kind of like Tam kind of talked about it is more so as like our team dynamic, right? I think we are successful because of that. ⁓ Between the design team, between Tammy and internal operations to now business development marketing is like vital to the success of like what we've done and like being able to do that piece and like work together with design and then construction and like all those things kinda like work so well together and then like the pass off to maintenance. I think like, you know, it's kind of cheesy to say like teamwork, right? But like it's it's one of the things that for us has ⁓ has made it so successful because without that we wouldn't be where we are. Right. Like especially some of all of its parts. Exactly, right? And you know, you know we do a lot of great stuff, but like you know, now even to the the marketing and the business development and like working with all these different vendors and all these people, like it's you're you're s you we're seeing the fruits of that labor, right? And it's it's important to have that peace and continue learning and developing, you know, the team. Like bringing in new people, bringing in, you know, we have currently we have an intern from UMass right now working with us on the design team. Like You know, she's doing a fantastic job and doing in you know, teaching us some stuff that's like newer things that they're learning in school and like that, you know, keeping up with integrated in technology, right? It's gonna it's funny, all kinds of works together. Landscape's typically behind with a lot of that stuff sometimes, but just learning new things, new design techniques, things about sustainability, like all of that and that team dynamic is what can help, you know, bring that through. And I I think too, like this specific team, and I say this all the time to people, like they're very talented, but they're very humble. There's never an idea of ⁓ I'm not gonna learn anything new today. Like I we're always learning new things. We meet new trade partners and we're learning new things, new ways to integrate into our design, into the space, how people are going to use it. So in turn we're educating our internal teams, we're educating our clients on how they can do this. And there's so many things that we didn't think possible five years ago, 10 years ago, even last year that we're learning and we're realizing like wow there's this new product or there's this new technique you can approach. approach something with. So we're constantly learning and I think a big part of what makes our team so successful and continues to grow into that success is the fact that there's a level of humility and that idea of we're constant and consummate learners. Like everybody here wants to learn more to get better at their craft because it'll bring the whole team up. Mm-hmm. It's a great outlook and great attitude.
Nick: Yeah, love it, love it.
Brian, Josh, and Tamy: And it it permeates the culture of the company, I think, right? Yeah. Yeah. So and yeah, I I mean, I think that's healthy outlook. you know, just to go through life with is is not thinking you know everything, right? But and being always willing to learn, but that doesn't mean that it ever necessarily works in a business. Right. And it's nice to have that as like such a you know integral part of your culture. Mm-hmm. And that you guys have that outlook. 'Cause I mean it even comes through just in in in meetings with you guys too. It's just it's it's always a fun thing. You know, like Brandon was really bummed. He couldn't be here today. You what I mean? So it's like it's just it's it's it's it's people really enjoy, you know
Nick: Yeah.
Brian, Josh, and Tamy: working with you guys, the clients and we even hear it from the clients. You know, the side chatter that happens with the clients and like how much they enjoy you guys and like they see it with us because we you know we love working with you guys and it's just it g it really comes through. Yeah. And there's a lot to be said for that. ⁓ you know, it you know if there's you know, I I really like to get You know, I've always been one of those people that likes to get people at the table to talk. You know, and that's why, you know, inner introducing you guys to other builders that, you know, either are doing outside work and maybe shouldn't be, or stick to the out indoor stuff because they're really effective at that, or want a really good ⁓ partner just to work with the best. And that doesn't just mean that you guys are doing the best work. It's like they're you guys are a really good partner to work with. And trying to get that through. I mean that that's why we're sitting here is so we can get that message out. Yeah. Right through a natural conversation. Yeah. Instead of it just being something that I'm I'm having a one off conversation with. Yeah. Those one off conversations happen quite a bit, but it's it it's putting it out there for a larger audience is, you know, why I wanted to sit down with you guys today, you know. Yeah, we appreciate it. Yeah, thank you very much. We appreciate you guys. Yeah.
Nick: You may have said this in the beginning, what's your footprint, your geography, and are there new markets that you're exploring?
Brian, Josh, and Tamy: ⁓ yeah, I mean, we're very fortunate that our immediate area is so successful for us. You know, obviously, you know, Mike and Kelly started in the Wayland Sudbury area of Massachusetts, and they you know, this you know, neighborhoods and stuff has really grown in, you know, out to like Weston, Wellesley, Conquer, like all these like surrounding neighborhoods and stuff, but ⁓ For our geographical like limits. ⁓ we've done stuff kind of as far south as Walpole Canton area. I was just we were down there not too long ago. ⁓ we've gone as far north, Winchester, Andover, ⁓ Carlisle. Carlisle. We definitely do stuff in the city. ⁓ We've done a project or two in like New Hampshire and on the Cape and that kind of area as well. It's kind of depending on the project, right? I mean, we are traveling far, so ⁓ but we're definitely ⁓ we're always open to things. ⁓ we looked at a project on Moon Mountain ⁓ two ago or something like that. So it there's definitely possibilities. ⁓ it just depends on the project really. ⁓ but yeah.
Nick: I'm out.
Brian, Josh, and Tamy: We primarily we're in the we're in a good spot. Yeah, this metro west what is it? It's west of what is that? Ninety five? Ninety five. No. What's the ⁓ what's the one twenty eight? Four ninety five? Yeah. Neither of us are actually from Massachusetts, so we don't know And we have all these if you don't know the geography of Massachusetts, we have all these like routes that intersect at one point. Yeah, I think it's four ninety five. Four ninety five, yeah. Yep. Cool. The ⁓ what's the best way to ⁓ to reach out to you guys? I mean obviously you guys will have the website and yeah the description and all that, but contact me always. Cool. Yeah, yeah. Tam contact Tam or if you call the office, ask for Tammy and then you will get brought to the right spot for sure. Yeah. Yeah. She's the master control. The nucleus of it all. The men in black controller in the middle of the thing. And it's saying something because you guys are busy. Yeah. We're pretty busy. Yeah. You we're out on the road time, you know, like and we see lynch trucks literally everywhere. Yeah, yeah. Yeah. We're we are everywhere. We are everywhere, yeah. Yep. I like seeing that. It's whether it's a maintenance crew, whether it's you know the tree crew or whether it's you know some hardscaping or a sign out there 'cause you guys are doing a project. We love seeing it. Yeah, for sure. Cool.
Nick: That's great. Nice job.
Brian, Josh, and Tamy: Thank very much. Cool. I the nice thing about the way we record these is we can just sort of roll into I think we touched on a lot of stuff. Is there anything you guys wanted I like these natural conversations. Yeah, this is great. Yeah. ⁓ I can show you some photos. I don't know if it matters for you as far as like how you're editing if you wanna. I can do I can post, yeah. Okay. ⁓ can I share screen complaints? You can't on here because this is my computer. But we can do it separate. Okay. Yeah. ⁓ I'm just gonna kill the ⁓ kill the recording real quick. Okay.
Nick: Well, that's really impressive.
