ممکن است صدای این قسمت خراب باشد.
How to fix it?
درباره این اپیزود
Welcome to the latest episode of Customer Driven with Chad McDaniel! Our episode this week features Jerry Leisure, VP of Customer Success with Forte Labs. Jerry has been in the Customer Service Leadership space for over 20 years and moved into the gaming space in 2016 with Kabam. Jerry has since joined Forte Labs, a platform company in the gaming space that allows game developers to easily utilize the security of blockchain technology.
In this episode, Chad and Jerry discuss:
- Advantages of blockchain technology in online security and transactions
- Emerging trends in the Customer Service world in regard to the implementation of Blockchain tech
- The company’s B2B and B2C support models and how the gig economy and artificial intelligence are both factoring into those structures
- The future of Customer Experience and what keeps Jerry up at night
Please be sure to rate and subscribe on Apple Podcasts, Stitcher and Spotify!
انگلیسی
ایالات متحده آمریکا
جستجوی اپیزودهای گذشته
اپیزودهای قبلی Customer Driven with Chad McDaniel را جستجو کن.
قسمت های دیگر در این پادکست
Welcome to the latest episode of Customer Driven with Chad McDaniel! Our episode this week features Vicki Brackett, Employee Engagement Expert and author of the new book, The Leadership Toolbox. Vicki has had a long successful career helping call centers and other organizations emotionally engage …
Welcome to the latest episode of Customer Driven with Chad McDaniel! Chad is talking with Sean Minter, Founder and CEO of AmplifAI Solutions, an Employee Development and Performance Management company. Sean’s company utilizes AI-based technology to leverage machine learning to improve performance r…
Welcome to the latest episode of Customer Driven with Chad McDaniel! Our episode this week features Sue Morris, Worldwide Customer Service Leader at Microsoft. Sue’s role at Microsoft has her overseeing over 11k Advocates that handle upwards of 46 Million customer service interactions each year. Si…
Welcome to the latest episode of Customer Driven with Chad McDaniel! Our episode this week features Michael Jones, Senior Director of Custom Care for Home Depot. Home Depot has been one of the pioneers in Customer Experience leadership but have always adopted the approach of investing in resources …
Welcome to the latest episode of Customer Driven with Chad McDaniel! In this podcast Chad is talking with Michelle Brigman, CX Director for 7-Eleven. Michelle shares her career experience revolving around customer feedback management system, making sense of the unique insights these tools provide a…
سلب مسئولیت: پادکست و آثار هنری تعبیه شده در این صفحه متعلق به Chad McDaniel است که متعلق به صاحب آن است و به Listen Notes، Inc وابسته یا تایید نشده است.
ویرایش
از کمک شما برای بروز نگهداشتن پایگاهدادههای پادکست سپاسگزاریم
