CU Through Three Lenses | Sherry Wu, CTO of University of Michigan Credit Union

In Episode 9 of CU Next, presented by Hyniva, we sit down with Sherry Wu, CTO of University of Michigan Credit Union.Sherry has seen credit unions from three perspectives: as a board member, as a CTO for over nine years, and as a fintech advisor to Algebrik AI and CU 2.0. She shares why credit unions are the industry's best-kept secret, how to evaluate vendors beyond the demo, what fintechs should know before selling to credit unions, and how regulators are raising the bar on AI.In this episode:✔️ How board and executive roles differ, and why both matter✔️ Why curiosity matters more than credit union experience when hiring✔️ The 90-day rule for leaders new to the industry✔️ Practical advice for fintechs working with credit unions✔️ A vendor due diligence checklist: people, culture, roadmap and support✔️ Cutting through AI hype and preparing for regulator questions⏱️ Timestamps00:00 Introduction and Sherry's background01:33 Travel, trip planning and Greece03:27 Three perspectives: board member, CTO and fintech advisor06:30 Advice for fintechs selling to credit unions08:44 From board seat to CTO at UMCU10:33 Advice for newcomers to the credit union industry13:38 Stay curious and respect credit union culture15:13 Know your vendor, not just the product19:21 Use your leverage before signing and the parking lot test20:48 AI: the good, the bad and the ugly23:09 Regulators are asking more about AI vendors24:40 NCUA vendor authority and forced AI stories25:46 Using AI at work, and when it goes overboard26:47 The early days of AI and closing thoughts🔔 Subscribe to CU Next for more conversations with credit union leaders shaping the future of the industry.#CUNext #CreditUnions #Fintech #AI #VendorManagement #CreditUnionLeadership #Podcast #SherryWu #UMCU