درباره این اپیزود
For this episode of Conversations w/ Conversocial, we caught up with our very own VP of Product Anish Bhatt to take a closer look at how bots are transforming the contact center.
We discuss:
- Why it's easier to integrate bots and messaging from the same vendor
- The benefits of bot & human collaboration for the customer
- How every agent can have their own bot assistant with the launch of Agent Assist
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