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Welcome back to another episode with us today is the CEO of Decommoditize Jesse Roblowski.
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Decommoditize.com is the leading provider of brand differentiation consulting to help
privately held firms reclaim their leadership positions in crowded spaces.
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Jesse, so excited to have you on.
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How you doing today?
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Great, man.
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Thanks so much for having me.
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We always like to ask our entrepreneurs, tell us more about your journey.
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What were you doing before that kind of led you into where you are today?
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I had the realization that I call I became the dreaded C word and the C word is
commoditized and a lot of people kind of throw that throw that term around.
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So I'll just kind of give you my own personal definition of what I think it is.
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when I started in this business 27 years ago, I would get calls from my clients and it
would be like, you're the only guy that could solve this.
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have these problems and there was like a lot of pride in what I was
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And then over the years as the marketplace gets more crowded people couldn't tell the
difference between a great web designer or a marketer and a garbage one so that kind of
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took some of the shine that the bloom was off the rose a little bit and I wanted that that
that pride back when you people would call it wouldn't be like well You can do you're
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doing it for 500 this guy says 400.
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What's the difference?
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Right?
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So I decided that I wasn't going to just take it laying dead
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And I realized during my thought process there was a lot of alignments with how a
supervillain thinks right I wrote the book marketing for supervillains if you think of a
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traditional supervillain most of the time and this is a Pitfall that a lot of my clients
fall into when they're entering a market There's always like a super brand in the market
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and that that super brand is equivalent to like a superhero They have big muscles which in
marketing
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Equates to big budgets.
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They have huge public favor.
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Everybody knows who they are.
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They usually like them.
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They usually have a huge head start and then my client comes along or someone like me
comes along says well I want to look like those guys.
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I want to act like those guys.
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I want to be like those guys and If you think about super villains They usually don't have
big muscles.
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They have to outsmart or outwit the big brands So while some of my clients foolishly say
all right, we're gonna try and
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Do what they do.
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We're gonna spend what they spend.
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We're gonna try to out social media them do better an SEO It takes a supervillain mindset
to kind of find that that hole in the line where you can get a couple yards and start
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chipping away at market share So it's kind of a lot of parallels And yeah, I mean I'd love
to share what I'm doing You know what I can help your listeners do in order to fight off
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that dreaded c-word of being commoditized
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Absolutely.
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~ Super excited about that topic and just your journey in general.
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And it is so important to try to differentiate yourself.
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But like you said, people try to copy what the biggest player is doing right now.
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And typically when someone's asked what makes you different, what makes you special, they
freeze up their loss.
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They're not sure what that means.
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So I'm sure you can help us kind of find what that is through a series of steps and
frameworks on just trying to,
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I'm to find the words here.
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Just standing out from
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the crowd, right.
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I look back at my career when the pandemic hit, right?
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I think everybody did that soul searching and they tried to figure out what they wanted to
be when they grew up.
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And I realized not only the projects that I felt most fulfilling on, but I made the most
impact or bang for the buck for my clients were the ones where I took, you know, almost
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boring products or commoditized products and I injected them with life.
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I got brought them to life and they were able to do what they did on their own.
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I figured,
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doing that.
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seems to be very successful.
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Let's figure out how to differentiate.
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Every business book out there says, find your differentiator, find your USP, and they
leave it at that.
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It's incredibly, incredibly difficult.
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The second part of that is, okay, now that you have it, succinctly explain it to the world
in one sentence.
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What makes you differentiated?
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I kind of went down the rabbit hole of trying to figure out,
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all this information out there, a lot of it's a little cloudy and murky.
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How can I codify this and make it easy step by step that someone could follow along and
actually uncover their meaningful differentiator?
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in volume one of Marketing for Supervillains, I kind of like laid the groundwork.
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Like this is why you should do it.
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There's a free download of what I call the universe of differentiation, which is basically
12 different categories of how big brands throughout history have successfully
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differentiated.
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themselves.
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can kind of like categorize yourself and maybe one of those brands.
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And then the demand came like, okay, we're in.
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How do we get, even further?
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How do we fully embrace our super villain lifestyle?
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So I came up with Volume 2, ~ which is a six step framework on fully embracing your
marketing super villainism.
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it's all there.
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I hope I did a great job of, picking up where most business books lay.
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~ kind of let you out of the nest and you try to fly but you flop and fall on the ground.
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Right, absolutely.
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And I think just the way things are changing and evolving, it's gonna change the way that
we connect with clients, how we communicate with them, and what that journey looks like
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with them.
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Can you tell me more what you think the future of the client connectivity is gonna look
like?
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I think a majority of businesses out there, you think of the marketplace like a party,
right?
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They just want to be at the party.
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They want to be on social media.
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They want to be part of the conversation.
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They're not really leading the conversation or creating any insights.
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just, like everyone else is on Facebook, I guess we got to be on Facebook.
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And I call that commoditized content, right?
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So you're posting content for content's sake.
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It's digital tofu.
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And it's a million times easier
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now because a few years ago you'd have to actually sit and write a blog and did require
some legwork.
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Now you can just write out you know a hundred blogs with chat GPT and now you got like a
wingman whispering in your ear just all this stuff to say and you multiply that by every
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business out there and it's going to be just complete overload and I think the quality
over quantity argument will be more
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Over the years as quantity is just going to explode right back in I think 2019 scientists
Discovered something that human beings had never done before it was an indicator of their
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future behavior and that was we're willing to pay more for less and where that comes into
play is again thinking back to 2019 is the the television industry right you can get 200
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channels for
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30 cents each but people are now saying what I want one channel I want BBC app for five
bucks I'll pay five bucks because I know I don't have to scroll through 200 channels to
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get through all the crap to find the one thing I want so I think that's a trend you know
if you want to call it human climate change we're starting to get to a point where there's
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just I can watch any movie at any time listen to any song anytime I need someone to help
curate me curate that and
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me discover things that I want and I'll be willing to pay for that.
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So if you think about social media and every brand pumping out a hundred boring blogs,
you're actually going to damage your brand just being at the party because people are
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going to be like, you know what?
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This guy's never says anything interesting.
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Get him out of here.
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I want, the curated stuff.
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So I think
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being differentiated is going to be a huge element for business success in the future.
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Yeah, it's like the guy who's talking just for the sake of talking, nothing important to
say.
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It's like, just get that out of here.
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you look at your social media and see now it's like...
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you know, whatever brand you use is competing with Netflix and it's an even playing field.
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So Netflix has the latest trailer for their latest limited, serial killer series.
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And then you're coming up with, five mistakes of SEO in 2026.
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It's like,
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it's just the different amount of weight.
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Then you look at like Liquid Death who's selling water and they constantly put out,
consistent, amazing content that is right up there that could steal my attention right
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away from Netflix.
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Mm-hmm.
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And do you think customers as a whole are becoming choosier?
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Because it feels like price just isn't the only factor anymore if they are willing to pay
more for less, quote unquote, but I feel like they perceive more value.
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Yes, so mean one of the biggest definitions or contributors to commoditization is an
explosion of choice.
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So you take any industry, you add more options and people are just going to be overwhelmed
and they're going to look for whatever tent pole is their own personal tent pole.
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I want it fast, I want it cheap, I want it to look good so when I'm carrying a water
bottle around people think there's some cache to it.
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that
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is, I no longer have to ~ compare and contrast.
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There's a hundred different jars of peanut butter in the aisle.
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It's harder in some sense, but I'm not going to go online and figure out the truly the
best formula is, unless that really fits my personality.
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So I think you have to start appealing to clients in more than just what was previously
your differentiator, your best
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recipe, the best products, the best customer service and kind of give them a cocktail to
choose from.
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Yes, absolutely.
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And I feel like a lot of businesses are a little too worried or focused on having to
produce that the best quality content rather than just being normal or human.
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And I almost feel like there's been a shift over the years towards like highly produced
content versus kind of your average Joe, everyday person.
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I think people are connecting with that more.
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Do you think that plays a role into some of the commoditization that we have today?
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yes and no.
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Like I see probably half of the commercials on TV now are formatted to look like a TikTok.
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So they're like vertical.
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It's a person, So on one sense, they are leaning towards, they're trying to appeal.
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But on the other side, on the other hand, like you said, they're just copying what's
popular.
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Is there really any authenticity behind that?
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I think, like you said, it all comes down to that authentic angle, whatever the tool is to
get
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you there, whether it's low produced, high produced, vertical format, landscape.
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I think it's all about the content and the message and the authenticity.
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How you get there, really don't think it matters.
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Absolutely.
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And when businesses are, trying to, set themselves apart, there's this shift that happens
where I almost feel like they're trying to sell themselves too hard or they're doing a lot
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of outbound work for their leads and customers.
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And once you're standing out, you are suddenly creating this in inbound organic lead
generation system for yourself, where people are recognizing you, they're referring you,
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they're leaving reviews all the time.
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And that's a big shift in business to feel like you're putting so much effort out into
everybody wants me or it seems like it.
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Yeah, I mean, it's a power dynamic, right?
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when you excel in your industry or business, or you've been doing it long enough, it feels
weird.
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every sales call is basically me asking you, right?
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So, hey, Chris, can I help you differentiate?
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Can I sell you this?
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Can I offer you this service?
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And that puts you in the power seat, right?
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You're the client, you're the power.
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But me as an expert that's been doing this for 27 years, I should really have the power,
right?
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Like I should guide you as to what
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I think is best.
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So there's a book put out by Blair Ends and he just crystallizes it perfectly.
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He calls it the flip, right?
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I am going out there with my hand out and asking you for business.
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I need to do something and it's usually on my social media where I write something so
insightful that Chris reads it and goes, wow, I got to work with this guy.
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I never heard anybody say it like that.
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Now Chris calls me and says, hey, I read what you, you're a smart guy.
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can I work with you?
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Right?
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So now all of a sudden that power dynamic flipped.
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And I think that's, as business owners, as professionals, as people that constantly refine
their skills, that's kind of what we want to be known for.
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I think, in most cases, that's where the client, regardless, is going to get the most
value as opposed to them, and, I'll be there in five minutes, I'll miss the Zoom meeting,
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I'll show up late, Like we're here to do business and we're here to do our best and let me
lead and I think we'll come out with much better output.
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I love that.
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Now, Jesse, can you tell me more about some of your ideal clients, the people you work
best with, or just your favorite stories or results of people that you work with?
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Sure, when I was going through my soul searching and trying to figure out what I wanted to
do when I grew up, I came up with, I wanted to take the most boring products and services
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imaginable and make them full of personality.
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And a couple coaches and consultants said, yeah, that's great, but no one's gonna
self-identify as boring, right?
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And they're say, hey, I'm boring, let's work together.
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I had to kind of come up with a different way of saying it, right?
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I mean it's anyone and I have the list in volume one of about 40 ~ Signals you go through
the list and you kind of calculate What your score is as to?
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Where you are on the scale of being commoditized because most people don't want to admit
it.
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They say like yeah, you know what?
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There's a lot of competitors.
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There's an app with a Super Bowl commercial There's all these things but you know what
doesn't affect me though.
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I don't work with lower-end clients though.
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That's all low-end market I work with higher-end
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and that kind of creeps up on you.
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So yeah, I mean if there's anyone on that scale or like you see it coming down the pike
you see you know you're the equivalent of a taxi and you see uber popping up and you're
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like future's not looking too bright.
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Those are the people I definitely want to work with.
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I think most business owners can identify in some aspect of their journey being absolutely
just like that.
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And probably still right now.
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mean, this is business ownership is a journey.
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It's a struggle.
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We're kind of learning different things at different times.
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And sometimes our preparation and opportunity kind of come together.
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Man, it's just tough kind of standing out sometimes.
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So I know business owners are really going to appreciate that.
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Yeah, hopefully, it's a scary thing.
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I think the biggest misconception with standing out is people say, I hear the word
different or differentiated that has a negative connotation.
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I'm not really boisterous.
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I'm not the funniest guy in the room.
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Do I have to be, wacky to be differentiated?
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And it's absolutely not, in that original universe of differentiation that I was
mentioned, there's brands like Rolex.
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Tiffany, Steinway, brands that you would never really consider differentiated, but clearly
different in their industry.
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They figured out a way to make themselves stand out, head and shoulders above the rest.
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Tiffany, there's a million jewelers out there.
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So if you're fearful of, I only wear black clothes, black tie, like I'm not that guy,
there's ways to find your meaningful differentiator without being that guy.
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I love that.
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love that.
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Now, Jesse, where can people find you and connect with you online?
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So my consulting arm of my business is very easy, Decommoditize.com.
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Easy to remember, hard to spell, but I bought all the misspellings of the domain, so
you'll probably get there.
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And on Amazon, Marketing for Supervillains, Volume 1, Volume 2, and we just launched like
48 hours ago on Google Play, have Marketing for Supervillains, Volume 2 as an audiobook
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for free.
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So if anyone's interested, start listening.
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I absolutely love that and we'll have those links available down in the show notes and the
description for everybody.
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Now, Jesse, speaking of, supervillains, which supervillain do you most identify with?
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That's a great question.
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It's so hard to pick just one.
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And you could have a top five
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or a top three because you can pull in elements like I have this from this one.
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the one I probably reference most and identify most and probably most people would agree
the greatest villain of all time is probably the Joker from Batman.
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I mentioned the book, know, see if you know the answer.
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It's a tough one.
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According to the Joker, what separates him from the rest of us?
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that is not my wheelhouse to know.
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according to him, it's one bad day, right?
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So everybody kind of looks down at the Joker and he was a regular guy and he had one bad
day that just pushed him over the edge.
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And now he's willing his tent pole is to show the world that even the most, the most, law
abiding, most, whatever is able to be corrupted.
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And he's so willing to, willing to prove his point that he's willing to let Batman kill
him.
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him to prove that, you broke your own rule.
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You're not any better than me because I kill people.
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You just killed me.
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And it just sets the stage for just a great conversation.
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I actually have a video of my one bad day as an agency owner that completely turned my
life around.
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And it was a client.
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They allowed us to film.
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We did discovery for them.
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And man, it was wacky.
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And I put the video on YouTube, you can all tune in.
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i never realized how
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relatable the joker was just now
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he's on the other side of the looking glass and he's like, I could show you if you just
stop looking down on me, just trust me.
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I love that.
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Now, Jesse, for you, was that one aha moment where your wheels were spinning, you were
doing a lot of work, when did it finally start taking off?
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What was that big turning point?
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Okay, so you're not a Batman fan.
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How about Star Trek?
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Not that I'm not a fan.
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just
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I don't go that deep into the lore, but I know the old like the frameworks.
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I'm gonna throw another difficult one at you, the Star Trek.
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~
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Have you ever heard of the Kobayashi Maru?
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No.
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Okay, the Kobayashi Maru, real quick, is a simulation that all cadets have to go through
in order to pass the exam.
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And basically, it's a no-win scenario.
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It's two ships, and you have to try and save, If you save this ship, this ship's gonna
die.
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And there's only one person in the history of Starfleet Academy that defeated the
Kobayashi Maru, and that was Captain Kirk.
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And the way he did it was he went in and reprogrammed the computer.
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to allow him to save both ships.
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my Kobayashi Maru as an agency owner was my clients come to me and they say, yeah, man, we
want to stand out.
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We want to be leaders in our industry.
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We're willing to take risks.
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And then I do all this work and they come out and say, that was a little too far out
there.
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We were talking about just changing the color of the font a little bit.
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Right.
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I'm trying to do meaningful work, but I also want to put food on the table.
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So that's kind of like my no-win scenario.
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One of these ships is going to die.
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So I figured out, I'm just tired of playing in a no-win scenario game.
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I need to go in and figure out how to rewrite the rules of the game.
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And poof, marketing for super villains was born.
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Wow, that is incredible.
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was such a pivotal moment for you to realize this.
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And sometimes you have to give the client what they want so you can give them what they
need.
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And like
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you said, the two ships, you can only save one, but you're rewriting the rules.
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I think that's a very creative way to look at this problem solving here.
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I think it fits perfect.
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It obviously fits into my nerddom wheelhouse.
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I know all the deep cuts.
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if I can bring someone like you into the fold and make you a little nerdier along the way,
great.
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I love it.
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~ And
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Jesse, my final question for you, I wanted to ask, what are you looking forward to most in
the next year?
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Are you ramping up anything?
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Are you doing any new product launches?
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Are you kind of sticking with everything that's been working for you?
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this year, I mean it's always kind of been on the corner of my whiteboard I launched a
separate company.
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It's called ~ Super villain with some vowels moved out and it's basically me taking my own
medicine, right?
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pushing marketing as far as I possibly can really edgy ~ Limited edition products.
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Our first product was a cologne based off Jeffrey Epstein which sold out we are on coming
up on our fifth
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limited drop and they're just kind of cultural, sabotage type lampoon products that are
kind of put out there as an art product in limited edition and I get to do whatever I want
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as far as marketing goes, no holds barred.
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So I'm taking my own medicine and ~ kind of bringing this counterculture brand into
existence.
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is so cool.
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absolutely love that.
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Do you mind if I ask, was there a name or a tagline to the Jeffrey Epstein Cologne you
created?
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It is a client.
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It had happened right when the FBI claimed that his little black book didn't exist.
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were no files, no clients.
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we made it look like a little black leather book and we called it clientele by Jeffrey.
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And yeah, there was a couple of little Easter eggs in there.
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When you remove the bottle, there was a note from the DOJ that said this bottle never
existed.
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And according to my marketing, the scent, it smelled like shame.
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That is incredible.
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Jesse, congratulations.
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excited for your journey.
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The fact that you're, living this entrepreneurial dream and taking it to the next level
with these new drops.
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Very, exciting.
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Looking forward to all of that and we appreciate you coming on the show.
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Thanks so much and I'll keep you on my good list for when my supervillain dreams come to
reality.
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I'll spare some, you're on the good list.
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I appreciate that.
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Thank you so much.
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Thank you, Jesse.