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Shifting Your Mindset

Staffing shortages is a nation-wide crisis. Senior Living is not alone in the never-ending struggle to not only recruit, but also retain good employees. In this month’s podcast, Nathan Garbes, Director Of Warehousing at Martin Bros., and Ethan Dewall, VP of Operations at Martin Bros., will be discu…
As 2020 came to a close, there were high hopes for a better 2021…and then there weren’t. Rippling effects of COVID-19 have compounded labor shortages and crippled the supply chain across the globe. Leaders are being challenged like never before. It's imperative for leaders today to not only underst…
In this episode, we have Matt Garcia, Chief People and Central Iowa Operations Officer of Western Home Services, share about VHS. No, we aren't reminiscing about the old 1980's video cassette movies. We are discussing the concept: Victim, Hero, Student. Learn what this process looks like and start …

Empathy vs. Apathy

2020 presented challenges to everyone, especially leaders. While we don’t know all the answers and it’s sometimes difficult to connect, showing empathy during times of uncertainty is vital. We will discuss how we can make sure we are delivering empathy instead of accidentally projecting apathy.
In order to be successful through challenging times, it is important to have systems in place so you are prepared for anything. A lot is involved in setting up systems, but one thing is mandatory: A TEAM! Kathleen Niedert, System Quality Assurance Officer for Western Home Communities and Martin Bro…
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