AMC Connects "All Things Scott Burns"

In this episode of AMC Connects, Rome Health President & CEO AnneMarie Czyz (AMC) sits down with Chief Quality Officer Scott Burns for a focused update on quality, safety, and access at Rome Health.

Scott shares progress on the organization's big quality goals, including:

• CMS Star ratings and Leapfrog safety grades
• Readmission reduction efforts (virtual nursing and CDI work)
• Patient Safety Indicators (PSI) and hospital-acquired conditions
• Strong improvements in pressure injury prevention
• Sepsis and stroke program performance
• Infection prevention focus (including MRSA and C. diff opportunities)
• Frontline team engagement, evidence-based practice, and the goal of a restraint-free environment

You'll also hear about the power of understanding the "why" behind the work, the impact of everyday actions across every patient encounter, and how the entire organization continues to push toward safer, higher-quality care for the community.

As always, AMC invites your feedback—what's working, what you'd like to see more of, and whether you'd like AMC Connects to continue into 2027. Drop your thoughts in the comments or the mailbag!