# Dawn Kennedy
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Top podcast episodes featuring dawn kennedy.
206. “Customer Service AI or Outsourcing” with Adam O'Connor
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Dawn Kennedy talks with Adam O'Connor, the Chief Commercial Officer at Gear Inc., about the intricacies and benefits of outsourcing customer service and integrating AI solutions. The discussion covers the pitfalls of implementing AI in flawed systems, the irreplaceable value of hum…
207. "Seller Side M&A” with Kevon Saber
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Dawn Kennedy talks with Kevon Saber, a partner and transition architect at Legacy Outcomes, to discuss the intricacies of selling a business. They delve into the importance of succession planning, the differences between mergers, acquisitions, and outright sales, and the critical r…
208. "Practitioner to CEO” with Adrienne Wilkerson
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Dawn Kennedy talks with Adrienne Wilkerson, Co-Founder and CEO of Beacon Media + Marketing, to discuss the transition from being a business founder to taking on the CEO role. The conversation touches on the challenges of moving from a practitioner to a leader, the importance of del…
209. “Psychology and Brand Evolution” with Catherine Holt
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Dawn Kennedy talks with Cat Holt, Founder, CEO & Pres @ Coologee, Inc. They delve into the essential strategies for building a durable, sustainable brand. Cat Holt, shares her extensive experience in marketing, consulting, and branding, along with insights from her work with Progre…
210. “You Are What You Post” with Jake Isham
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Dawn Kennedy talks with Jake Isham,a filmmaker-turned-brand strategist and creative director who helps founders and entrepreneurs turn their expertise into authority through powerful storytelling. They delve into the significance of personal branding, especially in today's low-tru…
211. “Psychological Safety in Organizations” with Francie Jain
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Dawn Kennedy talks with Francie Jain, founder of Terawatt, a platform that connects employers with coaches for group coaching and training, to discuss psychological safety and its ROI through reduced turnover. Francie defines psychological safety using Dr. Amy Edmondson’s work as a…
212. “Small Business Cybersecurity” with George Bakalov
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Dawn Kennedy talks with George Bakalov, a cybersecurity professional and virtual CISO, and founder of Executive Solutions USA. They talk about small business “information security,” emphasizing that risk extends beyond phishing to protecting all business assets, reputation, and exp…
218. "Sales and Use Taxes" with Holly Hoffman
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Dawn Kennedy talks with Holly Hoffman (“the sales tax lady”), founder of Sales Tax Advisory Network, who serves businesses of any size and industry with sales and use tax training and guidance. Hoffman explains the difference between sales tax (seller’s liability) and use tax (purc…
221. “How to Trust and Embrace AI for your Business” with Jenna Nelson
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Dawn Kennedy talks with Jenna Nelson, founder of HerAIgency, about adopting AI in business in a supportive, non-threatening way, especially for female founders and women-led companies. Jenna outlines practical AI use cases in marketing, operations, data analytics, and market resear…
How to Make Smarter Business Decisions with Dawn Kennedy
Most entrepreneurs make major business decisions without a reliable framework to guide them. In this episode, Brian Thompson sits down with Dawn Kennedy, attorney, entrepreneur, and author of Before You Decide, to explore the pre-decision tools she developed after losing her first business overnigh…
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