SELLEST OSAST
In This Episode
Many companies make sales far harder than they need to be. According to Alice Heiman, the problem is not effort—it's following the wrong playbook.
In this episode, Adi Klevit interviews returning guest Alice Heiman, sales strategist and founder of Alice Heiman, LLC, about how businesses can simplify sales and create more effective systems for finding and winning new customers. Alice shares her philosophy that most companies rely too heavily on cold outreach while overlooking more productive, relationship-driven approaches.
Adi and Alice walk through a practical framework for building a modern sales playbook. The discussion begins with identifying ideal customer profiles and buyer personas before exploring how to leverage existing networks, LinkedIn connections, and mutual introductions. Alice explains why warm introductions consistently outperform cold outreach and how businesses can systematically create those opportunities.
The conversation also highlights the importance of visibility and relationship-building. From industry events and conferences to webinars, roundtables, podcasts, and social media content, Alice demonstrates how businesses can position themselves where their ideal customers already gather. By creating value before attempting to sell, companies can establish trust and generate stronger opportunities.
Perhaps the biggest takeaway is that sales success comes from creating meaningful connections. Rather than focusing exclusively on outreach volume, Alice encourages businesses to build systems that make relationship-building, visibility, and credibility a repeatable part of the sales process.
