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In this heartfelt second episode of 'Success Unscripted,' Sara sits down with one of her dearest friends, Mickey Powell. Mickey is the Head of Go-To-Market at Update.ai, whose platform is built to superpower CS meetings by generating automated recaps and insights from customer calls. Their conversa…
Welcome to another episode of 'Success Unscripted,' featuring Elise Kubicki, the VP of Customer Success and Support at Gorgias. Just three years ago, Elise joined Gorgias as a manager on the Customer Success team, and just three years later, she's earned three promotions, leads a 70-person global t…

S1 E5: Am I Worthy?

On Episode 5 of Success Unscripted, Sunil Joseph joins Sara Roberts in a lively discussion about finding meaning and purpose, and of course, how to build CS teams. Sunil was most recently Global VP of Customer Success at Stack Overflow. Before that, he was in leadership at other notable startups, w…
Episode 6 of Success Unscripted welcomes Amanda Rabideau, the founder of Arch Collective. Her agency specializes in providing fractional CMO services to Series A startups, filling vital gaps in their marketing strategies. Amanda brings her wealth of experience in navigating the unique challenges th…
Vastutamatussäte: Sellele lehele manustatud taskuhäälingusaade ja kunstiteosed pärinevad Sara Roberts-lt, mis on selle omaniku omand ja ei ole seotud ettevõttega Listen Notes, Inc.