SELLEST OSAST
Host Steve Alexander sits down with Colton Calandrella, co-founder and CEO of Barti, to break down how practices can approach selecting the right EHR and practice management system. Colton shares a practical lens shaped by building in the space and working closely with practices navigating these decisions.
They explore when it actually makes sense to switch systems, what future-proofing looks like in real terms, and how to evaluate total cost beyond the sticker price. The conversation also touches on getting team buy-in and making changes that support both operational flow and the patient experience.
Episode Breakdown
00:00 Welcome and Introductions
02:46 Why Build an EHR
05:21 When to Switch Systems
06:52 Future Proofing With AI
08:54 Total Cost of Ownership
12:16 Migration and Training Concerns
14:22 Industry Headwinds and Cloud Shift
16:16 Customization and Peer Insight
23:16 Pricing and True Comparisons
26:38 Paperwork and ROI
28:08 Revenue Per Patient Break Even
29:25 Rethinking Patient Flow
30:39 Staffing and Retention Impact
33:25 Leading Change With Your Team
35:50 EHR as a Practice CRM
40:47 Personalization and Patient Retention
43:53 Defining the New Standard of Care
46:11 Patient Education and Follow Up
48:08 Wrap Up and Contact Info
