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When coaching isn’t working, it may be time to stop talking about the work and start talking to the person. In this solo episode, Jay explores what to do when you’ve coached, given feedback, shown empathy, and nothing seems to work. Drawing from a memorable leadership exercise at Tesla, he shares …

205: 7 Signs of a Toxic Leader

There’s a difference between a difficult leader and a toxic one. Do you know how to spot it? In this solo episode, Jay shares a personal story from his time at Tesla to explore the difference between a difficult leader and a truly toxic one. Drawing from an experience he has rarely discussed in de…

208: AI Can’t Think For You

Just because AI can do it doesn’t mean it should. Meet Michelle. She’s a VP of HR trying to keep pace with a CEO who moves fast. One week it’s AI, the next it’s retention, then recruiting. Everyone expects Michelle to solve problems, protect the culture, and pick up the pieces when something break…

206: Gen Z Isn’t the Problem

Before you blame the next generation, look in the mirror. Meet Robert. After 25 years in hospital leadership, he’s frustrated. Younger nurses seem distracted, overwhelmed, and resistant to feedback. His usual leadership strategies aren’t working, and turnover keeps rising. For years, Robert blamed…

209: Don’t Be The Duck

Great leaders don’t pretend to be calm. They learn how to become calm beneath the surface. In this solo episode, Jay challenges a leadership lesson he learned early in his career: “Be like a duck.” While a duck appears calm above the water while paddling furiously underneath, Jay explains why this…
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