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Every time I speak at a conference, someone quietly admits they know they should be doing more video, but they hate being on camera. If that's you, this episode is for you. I'm sharing ten practical ways introverts can get comfortable with video without pretending to be louder, funnier, or more out…
Your competitor didn't necessarily win because they were cheaper. They may have felt safer, been easier to find, shown stronger proof, or made the buying process less annoying. Shawna breaks down the reasons customers choose another business, including perceived risk, weak visibility, friction, mis…
You have the idea. You may even have the plan. Yet you keep waiting for the magical morning when fear disappears, every detail behaves and readiness arrives. That morning is notoriously bad at showing up. Shawna talks with Monica Graves Garcia, speaker, facilitator and founder of Soulbare Wellness,…
Do you keep hearing, "You're too expensive?" Ouch. I know it's tempting to start chopping prices, throwing in freebies, or convincing yourself you need to "be more competitive." I'd rather chew glass. Sometimes your prices really are too high. But if you keep hearing that objection, chances are the…
Your happiest customers may love you and still never refer anyone to you. Annoying? Yes. Mysterious? Not really. Most customers aren’t walking around thinking about who they can send your way. They may not remember exactly who you help, know what to say, or even realize you want referrals. In this…
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