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In this episode of True North, I sit down with Eric Mulvin, a seasoned expert in the non-emergency medical transportation (NEMT) industry. We delve into the transformative power of real-time GPS fleet tracking and how it maximizes efficiency for NEMT operators. Eric shares his journey from founding a taxi company in Scottsdale to building PacBiz, a company that provides outsourced dispatch and support services for transportation businesses. We explore the importance of core values, the challenges of scaling a business, and the necessity of adapting to industry changes. Whether you're a newcomer or a veteran in the NEMT field, this episode offers valuable insights into navigating growth and maintaining a strong company culture. Join us for an engaging conversation that could redefine your approach to transportation management.
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