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Frecuencia de actualización:
every 26 days
Duración media del audio:
36 minutes
Entrevistas a invitados
Inglés
Estados Unidos
41 episodios
desde 14 de mayo de 2021
episodic

ÚLTIMO EPISODIO 🔗

In this episode, HyperFinity CCO and Co-founder Tom Hill joins Tom to unpack the backlash after WIRED revealed what McDonald’s knows about one of its loyalty members. They get into why customer data drives better rewards, what McDonald’s gets right with its loyalty programme, and what retailers can…

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Buscar episodios anteriores de To Affinity and Beyond - Decision Intelligence for Retail.

EPISODIOS ANTERIORES

In this episode, HyperFinity CEO and Co-founder Peter Denby joins Tom to explore how agentic AI is changing retail decision-making. They discuss how retailers can give teams access to consultancy-grade expertise, empower analysts to work more effectively and unlock new opportunities that were not p…
In this episode, Tom is joined by Jessie, Head of Analytics at HyperFinity, to explore what agentic AI really means for retail loyalty and pricing. They discuss how retailers can move beyond static campaigns, blanket promotions and slow pricing decisions, using AI to support faster, smarter and mor…
In this episode, HyperFinity speaks with Andy Tudor, CEO of Clekt, about what retailers need to do to get ready for the agentic AI era. Tom and Andy explore why trusted, connected data is now a commercial necessity, how product feeds and semantic layers need to evolve, and why AI should be treated …
This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast. For episode one of series five, we're joined by Thomas Hill, Chief Commercial Officer at HyperFinity. We're diving into the agentic AI opportunity for retailers; what it really means, where it can create comme…
This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast. For episode eight, we're joined by Thomas Hill, Chief Commercial Officer at HyperFinity. We're diving into the Retail Loyalty Index 2026; our definitive research into the UK's favourite loyalty scheme in colla…
This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast. For episode eight, we're joined by Thomas Hill, Chief Commercial Officer at HyperFinity. We're diving into the Retail Loyalty Index 2026; definitive research into the UK's favourite loyalty scheme. The report …
This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast. For episode seven, we're joined by James Mackenzie, Head of Insights at PZ Cussons. Customers don't suddenly become loyal at checkout. It happens over time through repeated experiences that feel easy, relevant…
This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast. For episode six, we're joined by Zsuzsa Kecsmar, Co-Founder and Chief Strategy Officer at Antavo. Loyalty programmes are evolving - including how we track their performance. Loyalty's in its value era, so meas…
This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast. For episode five, we're joined by Sebastian Wangerud, keynote speaker and founder of growth agency SCHMACK. The best loyalty programmes of 2025 look more like fan clubs than transaction schemes. Tom and Sebast…
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