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Ken Rapp, CEO of Bluestream Corporation, discusses post-purchase retention strategies for direct-to-consumer (D2C) products and subscription businesses. Bluestream focuses on improving customer experience from product delivery to usage, aiming to reduce churn rates and increase repeat sales. Their …
Brad White and Hanna Bauer discuss leadership and systems misalignment. Hannah emphasizes the importance of ethical leadership, aligning actions with mission and values, and adapting to changes while maintaining core services. She highlights the need for psychological safety and ownership in organi…
Sandra Asher from HRCC Services discusses the importance of HR compliance for small businesses. She emphasizes the need for up-to-date job descriptions, consistent hiring practices, and compliant employee handbooks. Asher highlights the significance of the PUMP Act, Pregnancy Workers Fairness Act, …
Azgari Lipshy, founder of Asghari.com, discusses how to start a cash-flow positive business with a launch partner. She emphasizes the importance of having a seasoned team to strategically launch a business, citing a 90% failure rate for solo entrepreneurs. Azgari shares her experience, having start…
Danny Bobrow, founder of the Persuasion Blueprint, discussed why pressure doesn't persuade in sales. He emphasized the importance of caring, connection, and collaboration in persuasive communication. Bobrow shared his journey from window washing to dentistry marketing, highlighting the need to esta…
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