Accelerating Customer Feedback with AI with Eli Portnoy

In this episode of TechKNOWLogy by Performix, we sit down with Eli Portnoy, Founder & CEO of BackEngine, an AI-driven platform that helps organizations speed up customer feedback loops and turn insights into action.
Eli shares his journey from Amazon to founding Thinknear (acquired for $22.5M) and Sense360 (acquired for $44M), and how those experiences shaped his mission to help companies scale without losing their customer-first mindset.
💡 What you’ll learn in this episode:
1. How AI tools accelerate customer feedback
2. Why startups and enterprises struggle with customer-centricity at scale
3. Insights from building and selling multiple successful companies
Tune in to discover how businesses can use AI integration to stay agile, customer-focused, and future-ready.For AI solutions under $10K, visit www.performixbiz.com or reach us at ai@performixbiz.com