Why we need safe workload limits in general practice - and how to introduce them

This week Emma speaks to Dr Jess Court, the acting chair of Nottinghamshire LMC, about safe working limits in general practice.

In this conversation, Jess explains what safe working limits look like in day-to-day practice, why capping patient contacts and moving to 15-minute appointments is vital for patient safety, and how policies like unlimited online consultations are exacerbating GP workload and burnout.

She also talks about the safe working charter developed by Nottinghamshire LMC, how practices can push back against unresourced workload transfers from secondary care, and the practical steps practice managers and GP partners can take to start embedding a safe working culture.

This episode was presented by GPonline editor Emma Bower. It was produced by Czarina Deen.

Useful links

●     A blog for the BMA by Jess on this

●     BMA safe working guidance

●     Nottinghamshire Local Medical Committee Safe Working Charter

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