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NYIAC’s Rekha Rangachari sits down with JAMS President & CEO Kimberly Taylor to discuss her vision for the organization and how technology—AI, digital tools, and emerging rule frameworks like the JAMS AI Disputes Clause & Rules—is reshaping the future of dispute resolution. They explore t…
In this episode of Resolutions, AAA’s Aaron Gothelf chats with diplomat and author Dennis Ross about what international peace talks can teach us about everyday mediation. From walking in each other’s shoes to the power of active listening, deadlines, and even strategic misdirection, Ross shows how …
In this episode, Rekha Rangachari chats with ADR experts Michele Kern-Rappy and Laurie Vahey about early mediation, best practices for success, and how the R.A.I.S.E. Roadmap can streamline the shift from litigation to mediation while balancing professional and personal well-being.   This episode…
As courts face increasingly heavy dockets and complex cases, court-appointed neutrals play a vital role in helping the justice system operate more efficiently and effectively. In this episode, Merril Hirsh and Tara Emory of the Academy of Court-Appointed Neutrals share insight into their work and t…

Ombuds: Past and Present

As we celebrate Ombuds Day in October, host Larry Schooler chats with Drs. Shannon Burton and Loraleigh Keashly about their new book The Organizational Ombuds: Foundations, Fundamentals & The Future,  a remarkable compilation of history, stories, and analysis of this fascinating profession and …
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