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What's hidden behind the glitz of entrepreneurial success? Find out in our latest episode of "Behind the Scenes of Success" as I want to delve deep into the often-unspoken side of entrepreneurship: FAILURE. 😱 I'm breaking the silence, unpacking the lessons, and taking you on a journey into the he…
Steve Bederman was invited on the Engati CX Podcast   The discussion touched some of the most anticipated topics in today’s contact center space: 5G and IoT applications for contact centers, customer self-servicing, key metrics for the new remote-work model, intelligent filtering the unstructured…
Steve Bederman was invited on the LGW Podcast, hosted by Michael Ferree On this podcast Steve Bederman from NobelBiz joins the LGW Podcast and shares his experience in the contact SaaS industry, how he thinks it will continue to evolve, and how companies can be successful with their inbound and ou…
In my journey of understanding team dynamics, I've often pondered: Is it 'Feedforward' or 'Feedback' that truly drives a team towards its zenith? This question led me to curate an in-depth exploration in my next 'Lessons I've Learned' episode. I'll uncover the nuances, the strategies, and the trans…
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