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Electrifying the factory didn't make anyone money. Owners pulled the steam engine out, dropped an electric motor in, and changed nothing else about how the floor was laid out. A Stanford economist wrote the paper on it in 1989, and Jon thinks it's the most useful thing you can read about AI right n…
Jessica Doyle's CEO and CFO were hand-building the company's reports in Excel. The formulas kept breaking, which meant the owners of the business were the ones fixing them. So Centennial went looking for a teammate who worked opposite hours, and the fix would be waiting before anyone logged on. In…
McDonald's could sell Tic Tacs. People have asked. They could put Monster in a cooler on the counter. They said no to all of it, because the thing has to stay simple, replicable and predictable. Your business says yes. In this one: the 65 door account Peter turned down over four furnished units, w…
Juan is who Jon becomes when he finally takes real time off. There is a specific shirt, one extra button undone, a jacuzzi and a cocktail. Then something breaks at the company, the shirt comes off, and Jon is back. In this one: the AI that told Jon to sit on the beach and not write about it, the t…
JD Beck bought a plumbing company in June 2022 doing about a million dollars a year. He had never touched plumbing. He'd spent his career in trades management, most recently in elevators. This year Mountain Valley will do just under six million. In this one: the $1,700 hire that turns a five-day p…
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