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Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
Presentadores:
Frecuencia de actualización:
every 16 days
Duración media del audio:
20 minutes
Entrevistas a invitados
Tiene patrocinadores
Inglés
Estados Unidos
169 episodios
desde 22 de enero de 2020
episodic
ÚLTIMO EPISODIO 🔗
In this episode of Knowledge Base Ninjas, Suzanne Rubinstein, a technical writer at TruLogix Software, shares her unconventional journey into technical writing and the mindset that has shaped her career.
Suzanne discusses her transition from government, tourism, and education into technical writin…
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EPISODIOS ANTERIORES 🔗
In this episode of the Knowledge Base Ninjas podcast, host Gowri Ramkumar speaks with Ryan Young, Staff Technical Writer at Stripe, about the fundamentals of technical writing and how they continue to matter in an evolving technology landscape.
Ryan shares his journey into technical writing and ex…
In this episode of the Knowledge Base Ninjas podcast, Gowri Ramkumar speaks with James Beach about how he approaches technical writing from a reader's perspective. James builds a persona for the target user before writing a single word, often testing the product himself through their eyes. Document…
In this episode of Knowledge Base Ninjas, host Gowri speaks with Gareth Brinn, Documentation Manager at Gravitee, about what changes in a documentation team when AI enters the workflow.
Gareth says that AI is an optimisation tool, not a replacement. He reframes manual documentation as manual conte…
In this episode of the Knowledge Base Ninjas podcast, Gowri Ramkumar speaks with Prince Eze Onyeanuna about how AI is reshaping technical writing. Prince shares why he believes humans should no longer write first drafts, and why the idea and judgment must always stay human. He explains how AI can c…
In this episode of Knowledge Base Ninjas, host Gowri Ramkumar speaks with Michael Uzukwu, Lead Technical Writer at Opsimate and a 2026 LFX mentee for kgateway, about his unconventional path into technical writing. Michael shares how he started as a Python programmer exploring data analytics before …
In this episode of Knowledgebase Ninjas, Steev Kundukulangara from Teradata talks about how AI is reshaping the world of technical writing.
He shares his honest take on whether AI will replace technical writers, and why their skills are still very much needed — especially when it comes to making se…
In this episode of Knowledgebase Ninjas, we have Ramesh Aiyyangar, Founder of Tech Write Pro. He discusses how technical writing is evolving in the age of AI. He emphasizes that modern technical writers must go beyond documentation and develop skills in content strategy, structured authoring, APIs,…
In this episode of Knowledge Base Ninjas, host Gowri Ramkumar speaks with Rutva Safi, Senior Technical Writer at GANTNER, about her journey into technical writing and the impact of AI on documentation. Rutva explains how AI can support writers rather than replace them and highlights the importance …
In this episode of Knowledge Base Ninjas, Gowri speaks with Abhishek Sahoo, Cybersecurity Documentation Specialist at Tetra Pak, about how technical documentation has evolved into a strategic business function.
The conversation explores how effective documentation improves onboarding, reduces suppo…
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