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Arlo & Co is a destination for personalized and meaningful gifts. On today's episode, we chat with Branka Injac Misic, CMO of Arlo & Co. She discusses how to train your customer service staff to prioritize empathy and create conversation in your emails for a higher sales return. After all,…
Growth isn’t just about demand generation. It’s about customer success. Ultimately, your current customers determine the future of your company. That’s at least what Adam Shoenfeld thinks. Drift agrees. Adam’s company Siftrock was recently acquired by Drift, where Adam now works as GM of Siftroc…
Have you been reluctant to use bots in your business? With technology today, it can feel like everybody is hiding behind a screen. So maybe you’re hesitant to add a bot to your team because it might make interactions less personal. Dana Tran is the founder of ThinkTuitive where she helps businesse…
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