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Katie Klimaytys, Director of Global Internal Communications at Visa, shares how she took volunteering participation from a stubborn 18% to 51% in just eight weeks - blowing past a 35% target - by ditching "better comms" in favour of design-led thinking. Instead of convincing people to car…
Trust has emerged as the defining challenge for organisations in 2026. As political and social divides widen, the workplace has become one of the few institutions still capable of building trust across difference. But that trust is fragile — and it depends entirely on whether leaders communicate ho…
Tom Pridmore, HR Director at BDO UK, shares how the firm transformed a clunky, top-down "Instant Awards" scheme - slow, opaque, and costing £1 million a year - into Reflex, a democratised, peer-to-peer recognition platform where every employee gets a small monthly budget to say thank you …
When COVID hit, Skyscanner's business "evaporated overnight" - and in the scramble to rebuild, the company nearly talked itself out of its own personality, leaning so hard into the numbers that culture started to look like a liability instead of a superpower. Andrew Borthwick, Global Hea…
Turns out "climbing the ladder" at a lot of companies still runs on vibes, unwritten rules, and knowing a guy named Jeff from your last job - and this panel isn't afraid to say so. Victoria Anthony, Group Human Resources Director at Hill Group UK, One Dagun, Director, Talent and Successi…
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