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Aileen Hackett, Director of Product Management for Accessibility at ServiceNow, shares how her team scales accessibility across a global enterprise. From mandating training for 20,000 employees to embedding accessibility into design systems and product workflows, she explains how organizations move from compliance to usability. Aileen also discusses the importance of listening to people with disabilities, aligning accessibility with business priorities, and preparing for the opportunities—and risks—of AI.
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OTROS EPISODIOS EN ESTE PODCAST
Mali Fernando shares how accessibility becomes most effective when embedded into product development from the start. Drawing on a background in design and technology, Mali discusses working across teams to integrate inclusive design practices, shift accessibility from compliance to user experience,…
Marissa Woodbeck, Head of Digital Accessibility at a major financial institution, shares her powerful journey from being labeled a “lazy learner” to leading enterprise accessibility strategy. Drawing from her background in special education, domestic violence advocacy, and banking governance, she e…
Kate Gonzalez, Accessibility Director at Elevance Health, shares her “wavy” career path from occupational therapy to enterprise accessibility leadership. Drawing on experiences across architecture consulting, city government, video games, and healthcare, she discusses how accessibility strategy bec…
Fabiana Lassandro shares her journey from web design student to accessibility engineer and educator. She discusses how accessibility transformed her perspective on development, the importance of embedding accessibility into design systems, and how teaching helps reinforce that accessibility is foun…
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