ACERCA DE ESTE EPISODIO
What separates good preneed planning from great? Strategy, trust, and timing.
In this episode of Digging Deep, President and CEO of GFD Heather Kiteley speaks with Heather Harper, Preneed Manager and Funeral Director at Serenity Funeral Service in Edmonton, Alberta. They uncover proven strategies that empower professionals to help families feel confident about planning ahead.
Tune in for actionable insights to elevate your approach.
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OTROS EPISODIOS EN ESTE PODCAST
Legacy is not just what we inherit; it is what we build.
In episode 33 of Digging Deep, GFD’s President and CEO Heather Kiteley speaks with the President of Hulse, Playfair & McGarry, in Ottawa, Ontario, Sharon McGarry. They talk about leadership, succession, and shaping the future of funeral s…
Why do final resting places matter so deeply?
In this episode of Digging Deep, President & CEO Heather Kiteley sits down with Marc Bisson, Managing Director of Catholic Cemeteries for the Archdiocese of Ottawa-Cornwall, to discuss the lasting significance of final resting places. Together, they…
What Canadians think about death and what deathcare professionals assume are not always aligned.
In episode 31 of Digging Deep, President and CEO Heather Kiteley hosts a dynamic panel discussion recorded at the 2025 Funeral Service Association of Canada (FSAC) conference. Panellists Patrick Curry, …
Part Two is Here.
In this continuation of our Funeral Service Association of Canada (FSAC) 2025 panel discussion led by GFD’s President and CEO Heather Kiteley, featuring Patrick Curry, Becky Steckly, and Ryan McLane. This episode challenges us to understand Canadians' thought processes and their v…
The funeral profession is evolving – fast!
In episode 35 of Digging Deep, President & CEO Heather Kiteley sits down with Brett Denning, Owner and Funeral Director of Denning Funeral Homes, to discuss the changing landscape of the funeral sector and what it means for the future.
Insightful, rele…
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