Closing the gap between people's online and real life social network

Creating meaningful digital experiences is a complicated business. Fluctuating requirements, unexpected technical limitations, and stringent branding rules can make experience design feel like an exercise in compromise. In this hands-on session.

A bodystorm is a live presentation, like a short play, in which user experience people improvise several scenes with the audience asking questions; leading to a better understanding of the problem and solution space.

Sharing the Capability Strategy Template, and Experience Strategy Map, Richard Dalton and Rob Weening look at improving the experience for all users online.