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Anticipating customer needs five to ten years ahead can be challenging, especially as habits evolve and expectations shift. In this episode, Ben Saxton speaks with Formpipe's Soren Hjorth, Steve Rhodes, and Mark Gett to delve into how businesses can stay ahead through AI, hyper-personalisation, and forward-thinking strategies.
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Follow the conversation on Twitter: @Formpipe #BeyondTheDocument
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Find out more about Formpipe: www.formpipe.com
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